Geoff

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Viewing 15 posts - 766 through 780 (of 10,150 total)
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  • in reply to: Confirmation of features before purchase #1218988
    Geoff
    Member

    My pleasure! Always glad to be of service.

    I’ll go ahead and close this thread but let us know if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Funktion #1218987
    Geoff
    Member

    Thanks! And right back at you: I hope you had a great weekend and that you enjoy using Community Events. 🙂

    Cheers,
    Geoff

    in reply to: Recurring Event with changed time #1218985
    Geoff
    Member

    This reply is private.

    in reply to: Events List Widget #1218978
    Geoff
    Member

    Hey Werner — hope you had a great weekend!

    Oh wow, that’s certainly strange! I’m not sure exactly what that is, but was able to remove it using this CSS:

    .tribe-events-region {
    display: none;
    }

    You can add that in the same way you added the last snippet. 🙂

    Cheers!
    Geoff

    in reply to: Events List Widget #1218152
    Geoff
    Member

    Hi @Werner,

    Thanks for getting in touch!

    there indeed was a change from using <div> to <span> and it could absolutely have a styling conflict like the one you are referring to.

    One idea would be to add this to either your theme’s stylesheet of in the Appearance > Customize > Advanced CSS screen:

    .tribe-events-location {
    display: flex;
    justify-content: center;
    }

    That will move everything to one line (screenshot) but, as you can see, there will still need to be some spacing around the information. You may need to play with that a bit on your own, but something like this could get you started:

    .tribe-events-location span {
    margin-right: 5px;
    }

    Will this help you get started? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Link to Goto Webinar (external Link) from Calender/listing #1218147
    Geoff
    Member

    Yay! So glad to hear that. 🙂

    Did you have any other presales questions about plugin features? Let me know and I’d be happy to help.

    Cheers!
    Geoff

    in reply to: Funktion #1218146
    Geoff
    Member

    Nice explanation, Torsten! Your English is great. 🙂

    Yes, in that case, Community Events is definitely the plugin you are looking for.

    I will say that neither Community Events nor The Events Calendar are really designed for booking events, but they will definitely allow you to accept event submissions and display them on the front-end when used together.

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    in reply to: Auto renew #1218139
    Geoff
    Member

    My pleasure! Feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Cheers and have a great weekend!

    Geoff

    in reply to: Recurring Event with changed time #1218134
    Geoff
    Member

    Hi @Detlex,

    Thanks for getting in touch!

    Thank you for your update. The problem we have now is: We don’t see it on the frontend.

    Hmm, it looks like the recurrence is displayed on the front-end when I viewed your site (screenshot). But perhaps I am looking in the wrong place and you can point me to where it should be displaying instead.

    There is a 404 error because at the end is “alle” (all in german).
    Where can I change this?

    Yes, this is indeed a known issue that we discovered yesterday. We have an open ticket for it and I added this thread to the ticket. I have also marked this thread “Pending Fix” so we can follow-up with you when we know more.

    I’ll be honest and say that I do not have a timeframe for when we are going to be able to tackle this. We are about to start work on a maintenance release (4.4.1) that has already been scoped with tickets and this one was not included in it. That means, at earliest, we’re probably looking at 4.4.2, but I cannot guarantee that either. We’ll definitely keep you posted as we learn more.

    Thanks again for the report and for your patience while we work on this!

    Cheers!
    Geoff

    in reply to: wrong permalink for "all events" of reccuring event #1218108
    Geoff
    Member

    Hi @Philipp,

    Thanks so much for the heads up! You are indeed correct and this is an issue. In fact, I see a ticket for it in our system. I have added this thread to the ticket and will mark this thread Pending Fix while we work on a fix.

    I’ll be honest and say that I do not have a timeframe for when we are going to be able to tackle this. We are about to start work on a maintenance release (4.4.1) that has already been scoped with tickets and this one was not included in it. That means, at earliest, we’re probably looking at 4.4.2, but I cannot guarantee that either. We’ll definitely keep you posted as we learn more.

    Thanks again for the report and for your patience while we work on this!

    Cheers!
    Geoff

    in reply to: Not send out Tickets email #1218098
    Geoff
    Member

    Hi Leonie,

    Thanks for getting in touch!

    We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

    If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

    Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?

    In the meantime, one option to consider is this snippet, which can be added to your theme’s functions.php file:

    Disable Ticket Emails Conditionally

    Thanks so much!
    Geoff

    in reply to: Set futre recurring event in draft mode #1218093
    Geoff
    Member

    Hi Yan,

    Good questions! I’m afraid I have bad news though because both setting future recurrences in Draft and keeping edited recurrences in the series are two unsupported features at this time.

    The good news is that we are in the process of planning updates to our recurring events feature that would allow you to keep an event in the series when edited. While I cannot promise an exact release, we’re hoping that comes in Version 4.5.

    Sorry for the bad news, but does this at least help answer your question? Please let me know.

    Thanks,
    Geoff

    in reply to: Pro Version Wdiget #1218086
    Geoff
    Member

    Hi Lauren,

    Great question! It’s not an option in the plugin. However, you could customize the widget template (more on our template override process) by adding the featured image using something like this:

    <?php tribe_event_featured_image(); ?>

    That could go anywhere you’d like the image to display. 🙂

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    in reply to: Link to Goto Webinar (external Link) from Calender/listing #1218074
    Geoff
    Member

    Hi Kuldeep,

    Thanks for getting in touch and I’m happy to hear you’re close to upgrading to Events Calendar PRO — that’s awesome. 🙂

    As it turns out, we have a mini extension for the plugin that will link your event titles to the external website URL that is entered for an event:

    https://theeventscalendar.com/extensions/make-event-titles-link-to-the-event-website-url/

    Will that work for you? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Auto renew #1218068
    Geoff
    Member

    Hi Lisa,

    Great question! We’re actually looking to add auto-renew to our licenses. It’s going to take a bit of time, but it is something we’re working on. 🙂

    In the meantime, you should get an auto-triggered email to the email address you logged in with both 2 weeks before your license expires and another one when it does. But perhaps it’s getting blocked in your spam filter or something — in case it is, please try adding [email protected]” to your list of safe addresses and that should do the trick.

    Did you have any other questions about renewals I can help answer? Please let me know and I’d be happy to help.

    Cheers,
    Geoff

Viewing 15 posts - 766 through 780 (of 10,150 total)