Not send out Tickets email

Home Forums Welcome! Pre-Sales Questions Not send out Tickets email

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  • Author
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  • #1217957
    Leonie Lahiri-Ruhe
    Participant

    Hi,

    We do no longer want to send out the Tickets email.
    I saw that you gave this advice to another customer in the forum:

    You could use the following snippet to stop the ticket email from being sent https://gist.github.com/GeoffEW/67488cc3d5dda12a9e252e16e39191f4

    How can we add this snippet to the php?

    Thanks,
    Leonie

    #1218098
    Geoff
    Member

    Hi Leonie,

    Thanks for getting in touch!

    We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

    If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

    Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?

    In the meantime, one option to consider is this snippet, which can be added to your theme’s functions.php file:

    Disable Ticket Emails Conditionally

    Thanks so much!
    Geoff

    #1229427
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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