[Geoff]

Hi there, Leslie. We typically close threads if they’ve been quiet for more than two weeks, but I wanted to check in and see if there’s been any update here or if you still need any assistance. Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey James! It’s been a couple of of weeks, so I’m going to go ahead and close this thread. Please feel free to start a new thread if you still have questions here and we’d be happy to help. 🙂

Geoff

[Geoff]

Hi there, Tom!

This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have any questions or comments here and we’d be happy to help out. 🙂

Thanks,
Geoff

[Geoff]

Hi Dale,

Awesome, I’m so glad that helped resolve the conflict! Thanks for following up and confirming. 🙂

Good question about the update. You should be totally fine as long as your modifications were not applied to any core file in the plugin. In other words, if you modified any code directly in the plugin folder, then those will be overridden. However, if you made your customizations in the theme directory (i.e. in your functions.php file), then those are safe.

As always, I would suggest backing up all your files and your database when performing any updates on your site. That way you can easily roll back your changes, if needed.

I’ll go ahead and close this thread since it seems we’ve tackled the primary issue here, but please do feel free to start a new thread if any other questions pop up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

My pleasure, Andrea! I’m so glad this helped out for the time being. 🙂

I’ll go ahead and close this thread, but do please feel free to hit us up with a new thread if anything else pops up–we’d be happy to help.

Cheers!
Geoff

[Geoff]

Hi Simone and thanks for chiming in here!

That is an excellent question. Unfortunately, I am unaware of a multilingual plugin that is 100% compatible, but qTranslate and WPML are the primary ones we’re looking into the most. I wish I had something on our radar that I could share as far as timeframes, but following the Uservoice thread is the best way to stay updated for the time being.

Cheers and thanks for your support!

Geoff

[Geoff]

Hi gonchar, thanks for following up! Sorry the issues are still popping up here, but thanks for checking on the plugin versions as a first attempt.

I do see a number of errors popping up in the console when I inspect the site in DevTools. Specifically, I see the following:

cannot call methods on isotope prior to initialization; attempted to call ‘reLayout’ (jquery.plugins.js:7)

no such method ‘reLayout’ for isotope instance (jquery.plugins.js:7)

Are you able to clear these errors up? I have a hunch that these are leading to Javascript errors, which are causing a conflict.

Thanks!
Geoff

[Geoff]

Awesome, thanks for following up! I’m so glad that helps.

I’ll go ahead and close this thread but please feel free to hit us up with a new one if any other questions pop up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Thanks for the link, Neil–that helps a lot!

Man, that is super strange because I was able to import the event without any errors.

Is the import possibly timing out for you? Does this happen when you use a default WordPress theme (like Twenty Fifteen) and deactivating all other plugins, except the ones by Modern Tribe?

Cheers!
Geoff

[Geoff]

Fantastic, thanks for following up here and nice work on finding the root cause.

I’ll go ahead and close this thread but please feel free to hit us up if any other questions pop up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi there Barry–nice to see you again!

Great job on the styling. Those buttons are looking great. 🙂

Yeah, you should be able to change the text color on hover with something like this:

ul.tribe-events-sub-nav a:hover {
color: #fff;
}

Does that have any effect for you? Please let me know.

Cheers!
Geoff

[Geoff]

Hi Jelle, and welcome to the forums! Thanks for getting in touch. 🙂

Are you by chance using the WPML plugin? I have seen a similar issue pop up in the past, but it was related to a conflict with that plugin. Just want to see if that’s the cause here as well.

I see that you noted having tried using a default WordPress theme and deactivating all other plugins. Did you happen to notice a difference when creating tickets in those conditions? How about when activating a default WordPress theme while deactivating all other plugins?

Let’s start there and see what we find.

Cheers!
Geoff

[Geoff]

Hi there, Dale! Nice to see you again and welcome back.

First off, thanks so much for looking into existing threads for answers! That’s awesome and I definitely appreciate it. 🙂

I’m not sure if it’s related, but I do see a Javascript conflict when inspecting the site on the homepage that is not there on the calendar page:

Uncaught Error: No images were supplied for Backstretch (jQuery.js:2)

Is it possible to resolve that error in the theme before we dig much deeper into this on the plugin side? It would seem that if the error is present on the homepage but not the calendar and the calendar does not have an issue, then fixing this would be a good place to start.

Let’s start there and see what we find.

Cheers!
Geoff

[Geoff]

Hi there, Stephanie!

You’ve done a lot of great work integrating the theme with our plugin, which is awesome to see. As you can appreciate, there is a limit to how far we can go in supporting customizations–particularly very complex, ones like build an alternative form of pagination.

If you are using the_posts_pagination() function or something similar, why not try catching its output and then massage the URL so that any search terms continue to be applied? While we can’t walk you through the process for doing this, it ought to be a readily achievable goal.

Also, is there a way to get more relevant results on the first page? I know I’ve asked all of this before in so many words but I’m not really getting a straight answer.

Sorry if it seems I’ve evaded the question here. I sincerely thought we had covered this when we were able to confirm that the results on the page did in fact match up with the proper categories when we tested those steps together.

The reason some results are popping in there is because the term “Brooklyn” is contained in the event post content. For example, this event is in Queens, but the content contains Brooklyn in it.

If you’re trying to ensure search results are contained by a particular location, I would recommend enabling the location search on your site under Events > Settings > Display (uncheck the “Hide location search” option). Enabling this option will allow visitors to search by location and ensure that Brooklyn results are in fact listed first.

Otherwise, searching by keyword utilizes WordPress’ default search functionality for posts. Here’s a thread where a customer was able to customize search results by limiting search queries to the post title, which might be a good starting point.

Thanks!
Geoff

[Geoff]

Hi there gonchar–nice to see you again and welcome back!

Sorry for the issue here. Let’s see if we can troubleshoot this together.

First off, can you confirm that you are indeed running:

• The Events Calendar 3.9.1
• The Events Calendar PRO 3.9.2
• Filter Bar 3.9
• Facebook Events 3.9.2

Those should be the latest versions for each plugin that I see you have a license for. Make those are all installed and activated.

Secondly, are you able to send a link to your calendar where I can take a look? It would be helpful to see the issue in action so I can tell if there are any red flags.

Lastly, did you notice any difference when activating a default WordPress theme (like Twenty Fifteen)? How about when deactivating all other plugins while running a default WordPress theme?  Here’s are steps to test for conflicts that would be helpful to run through,

Let start there and see what we find. 🙂

Cheers!
Geoff

[Author]

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