[Geoff]

Hi there, Thomas–This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to open a new thread if you still have any questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi crharrison! This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to open a new thread if you still have any questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi Denisia,

That’s awesome that the coupon codes are working!

I see what you mean on the checkout page. You can add a ticket to the cart, complete your contact information, then there is no button to process the order.

While WooCommerce Tickets does add the ability the create tickets, the actual checkout process is completely handled on the WooCommerce end of things. You can disable WooCommerce Tickets and see if the same issue comes up for other types of products, or if seems to be limited to only tickets when WooCommerce Tickets is activated. Otherwise, though, I would suggest reaching out directly to WooCommerce support to pinpoint a solution for the checkout process.

Cheers!
Geoff

[Geoff]

Oh nice! I’m glad that snippet helped sort the price in the ticket form–awesome job putting that together. 🙂

The price at the top of the page takes the maximum price by default, so having $20 up there is correct. You could change this to show a price range instead. I know you’re not a fan of custom code, but the steps outlined in this thread are solid and will make that happen.

Cheers!
Geoff

[Geoff]

Hey Christel, thanks for following up!

I’m looking at the page today and everything seems to be working–I can click on single days, the events for those days are listed below the mini calendar, and the links for those events link to the correct event. Were you able to resolve the issue over the weekend? Or perhaps I’m missing something and you can give me some extra information to replicate the issue? Either way, please let me know. 🙂

Cheers!
Geoff

[Geoff]

Sweet! I’m glad that did it. Thanks for following up and letting me know.

Feel free to hit us back up if any other questions pop up–we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Plattion! I see this thread was marked Resolved, so I’ll go ahead and close it. Thanks again for getting in touch–and please feel free to let us know if you have any other questions. 🙂

Geoff

[Geoff]

Hi James,

Thanks for getting back to me here. I don’t take anything you said in a bad or negative way at all. You make some fine and fair points and, of course, I want to make sure we’re doing everything we can on our end to support you.

I dug around with one of our developers and whipped up this plugin for you. Please activate it and that should allow venues to be re-imported without affecting the Show Google Map status.

It looks like the core issue here doesn’t have to do with how the CSV Importer imports Venues, but is compounded by another issue in how Events are imported that is being addressed in an upcoming release. Either way, it’s great that you noticed this and brought it up.

I hope this helps! Please let me know if you’re still hitting trouble here and I’d be happy to help as best I can. 🙂

Cheers,
Geoff

[Geoff]

Hi Jon, thanks for following up!

Shoot, I hope I didn’t give you the impression that this requires a hack or a ton of work. Quite the contrary, actually. In fact, I’d be happy to outline the steps for you here:

• Make a copy of the tickets.php file. It is located in /plugins/wootickets/views/wootickets/tickets.php
• Make a new folder in your theme directory called tribe-events
• Make a new folder in that one called wootickets
• Drop your copied tickets.php file in that last folder

Now that the file is in your theme, we can override it. In this case, find this line towards the top:

ob_start();

…and paste this as the very next line:

usort($tickets, 'tribe_wootickets_custom_sort');

You’re all done there! The very last thing to do is paste this into your theme’s functions.php file:

function tribe_wootickets_custom_sort($p, $q) {
        if ($p->price < $q->price) return -1;
        if ($p->price > $q->price) return 1;
        return 0;
}

I hope this helps breaks it down into an easier process for you! Please feel free to let me know if you hit an questions along the way and I’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Rinie and welcome to the forums! Thanks for getting in touch here. 🙂

Yes, the single event template is completely customizable by overriding it the way you mention:

• Make a copy of the single-event.php file
• Add a new folder to your theme called tribe-events
• Add the copied file to that folder

Once the template is in your theme, it can be modified to suit your needs. In this case, you can add the markup from your theme to make columns and place the contact and location information in there. You can also remove any other unneeded or unwanted portions of the page here as well.

The tickets form can be moved as well by adding this to your theme’s functions.php file, which will re-position the tickets above the event description at the top of the page.

if (class_exists('TribeWooTickets')) {
remove_action( 'tribe_events_single_event_after_the_meta', array( TribeWooTickets::get_instance(), 'front_end_tickets_form'), 5 );
add_action( 'tribe_events_single_event_before_the_content', array( TribeWooTickets::get_instance(), 'front_end_tickets_form') );
}

We are fairly limited in how much support we can provide for custom development questions like this, but I do hope this helps and gets you pointed in the right direction. 🙂

Cheers!
Geoff

 

[Geoff]

Hi Vasily, welcome to the forums!

Try giving adding this to your CSS file:

.tribe-events-bar .buddyboss-select {
display: none;
}

That should target the styled select menu just on the event page. Let me know if that does the trick. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Jon!

Sorry for the confusion here, I know it can be tricky. Tickets are displayed in the order they were created, which is likely why you keep seeing the same ticket stuck at the top.

The ability to reorder tickets manually has been suggested on our feature request forum (but needs more votes). In the meantime, here are some examples of how to reorder the tickets in a number of ways, such as alphabetically or by price.

Will those work for you? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

That is so great to hear! I’m glad that helped out and I’m stoked to hear you’re loving the plugin. Feel free to hit us up if any other questions come up–we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey Chris–I see my last reply was marked as the correct answer, so I’ll go ahead and close this thread. Feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi jeroen! I see my last reply was marked as the correct answer, so I’ll go ahead and close this thread. Feel free to let us know if any other questions pop up and we’d be happy to help.

I do also want to encourage you to at least try WooCommerce Tickets out and make use of our 30-day return policy. That would give you some time to play around with the ticket restrictions and see if it would work out for you. 🙂

Cheers!
Geoff

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