[Geoff]

Hello Patrick,

I’m stoked that you’re checking out Eventbrite Tickets! I hope it’s a good fit for your site. 🙂

Whether you update an event on Eventbrite.com or WordPress, that information will sync between the two. There is the option to disconnect an event in WordPress from Eventbrite and, in that case, the syncing will not occur. However, the events are synced by default so those changes should be reflected in both places.

I will note that there is a little delay in time with the sync, which is due to caching. It can sometimes take up to an hour for the information to move from Eventbrite to WordPress on some occasions. Not often, but certainly wanted to note that up front. 🙂

Does this help clarify things a bit? Please let me know.

Cheers!
Geoff

[Geoff]

Hi Dave and thanks for reaching out! These are great questions.

In a Multisite network, is there a way to set global settings for all the individual site calendars to inherit?

No, there are no global settings. In other words, all settings are configured on a site-by-site basis.

Also, a newly created site in the network would be stuck with the “factory defaults” for whatever settings tabs are disabled, no?

Yes, that is correct. You are not missing anything there. It’s more of a mechanism to prevent any of the default settings from being changed without the Network Admin’s permission.

I do see that it would be helpful to have global settings. In fact, I’m pretty surprised we haven’t seen this come up in our feature request forum. Would you mind submitting this idea there for us so it’s on the radar? It would be great if you could detail what settings you think should be included on a global basis–that is, if not all all of them should be.

Thanks!
Geoff

[Geoff]

Hi ,

The instructions in this thread will help guide how to change the image size in the Month View tooltip.

Please note that the URL for snippet referenced in that thread is broken and can be found here instead.

Cheers!
Geoff

[Geoff]

Heck yeah, so glad you have EDD Tickets!

Yeah, you can absolutely ask that question here in the premium forums and file it under The Events Calendar PRO. We’ll see you there. 🙂

Geoff

[Geoff]

Thanks for confirming the conflict, Shawn! I had a feeling there was something happening and it seems as though you’ve pinpointed it.

I’m afraid it’s a little tough for me to troubleshoot at this point because it seems to be a theme-specific issue that the theme author would be better suited to handle. I’ll definitely keep this thread open a while in case any questions come up that we can look into further on our end.

Sorry I don’t have have a concrete solution for you here, but I hope this at least helps shed some light on what’s happening!

Geoff

[Geoff]

Hi Cat,

So glad this has helped so far!

That snippet I linked to would go in your functions.php file and is just an example of how to filters could work to manipulate your blog feed.

I think we’re starting to veer away from Pre-Sales questions and more into technical support, so please feel free to post any other technical questions you have in our WordPress.org support forum, or open a new thread here on this site if you have a premium license for one of our products and we’d be happy to help you there. 🙂

Cheers!
Geoff

[Geoff]

My pleasure!

[Geoff]

Hey Cat!

Is there a way to do a shortened version what is in the description on the blog page to then link to the main calendar?

Yes, you can certainly use the_excerpt() to show just the excerpt of the event. I suspect your main blog loop is using the_content() instead, so you will want to change that in your theme.

Also, it is showing up with the last event first vs. the more recent events building up to the last event. Is there a way to reverse that?

The post order is determined by the Published date instead of the Event date when it’s in the main blog loop. You can change the published date for each post so they display in a different order, or use a filter to do that. For example, here’s a filter than randomizes the events in the main blog loop.

is there a way to have them as two distinct entities so that the events calendar posts go up as a blog post but not the classes? Is there a way to create two distinct calendars somehow?

There is no way to create two calendars. However, each event category has it’s own distinct URL (e.g. [your-site]/events/category/[category-slug]) which allows you to link directly to different filtered variations of the calendar, which is like having multiple calendars on the site.

To show some categories and not others in the blog feed, you could use another filter like the one before so that it excludes a specific category.

Cheers!
Geoff

[Geoff]

Thanks for following up, Shawn! Sorry the issue is still there, though.

Let’s try testing for conflicts. I only want to try this because I haven’t been able to replicate the issue on my own in a default WordPress setup and haven’t seen any other reports of this either. Will you please follow the troubleshooting steps outlined here? Be sure to follow them thoroughly and let me know what conflicts–if any–you find.

Thanks!
Geoff

[Geoff]

Phew, thanks for the heads up! It’s good to know where the conflict is and I’ll make sure it’s noted in our system as well in case it comes up for others in the future. Thanks for reporting it!

I’ll go ahead and close this thread but do please feel free to hit us up if any other questions pop up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

My pleasure! Keep me posted for sure. 🙂

[Geoff]

Ah, gotcha! Thanks for clarifying. 🙂

And, yes, there is actually a setting in Events > Settings that does indeed allow you to feed your events into the main WordPress blog feed. In other words, events and posts will display together if that setting is enabled.

Cheers!
Geoff

[Geoff]

OK, thanks for giving that a shot! Sorry that didn’t work.

The only thing I can think from here is that there is a conflict with your theme or perhaps another plugin. The only reason I think so is that I have not been able to recreate the issue myself on a default WordPress Twenty Fifteen theme with no other plugins installed.

Just to confirm that’s the case, will you please follow the steps outlined in this troubleshooting guide and let me know what you find? Please be sure to test all the steps thoroughly and, if you see a conflict, let me know what it is.

Thanks!
Geoff

[Geoff]

Hi Lara!

I do have the file in the proper folder per your last note.

Hmm, I just tried adding the code I provided to that same template and it seems to work. Perhaps try placing on the line right after this one (Line 44 for me):

<?php echo tribe_events_event_schedule_details(); ?>

For the date format, you’ll want to revise the $microformatStartFormat and $microformatEndFormat variables that are defined toward the beginning the snippet so that the tribe_get_start_date() and tribe_get_end_date() functions conform to the date formats you’re looking for.

[Geoff]

Hi Eric, thanks for following up!

Just to clarify: the calendar itself is an “archive” rather than a “page.” The reason that’s important is that it makes a difference in your Jetpack Widget Visibility settings.

In fact, we have an article on how to set up a sidebar on the calendar archive with Jetpack. Will you please review that and make sure your settings match those in the article and confirm that with me? Thanks!

@Tim, thanks for chiming in with a private reply here. Will you please open a new thread? Your question is different than the one Eric is asking here and addressing it in a new thread will make things easier to follow and make sure the conversation stays on track. In the meantime, however, please check the Events > Settings > Display area and there are advanced template options that allow you to add content to the top of the calendar, including your PDF.

Thanks!
Geoff

[Author]

Posts