Geoff

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Viewing 15 posts - 3,226 through 3,240 (of 10,150 total)
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  • in reply to: How to Publish Event Ticket to a Page #1126143
    Geoff
    Member

    Hi Sumeru,

    I’m sorry that Event Tickets Plus did not meet your needs. I’ve refunded the payment and you will see the funds back in your account in 5-10 days.

    Best of luck with your project!

    Geoff

    in reply to: What's needed for adding Facebook Events? #1126136
    Geoff
    Member

    Hey JT and hope you had a great weekend!

    Yes, you would need to purchase Events Calendar PRO for the Map View. Events Calendar PRO includes additional calendar views than what come with the free version of The Events Calendar, Map View being one of them.

    If I don’t care about automatic event additions from Facebook do I still need the Facebook addon?

    Totally not at all. Facebook Events is not required for the calendar to function. However, if you ever decide that you want to import events from Facebook into The Events Calendar (whether on a scheduled or non-scheduled basis), then you will certainly need to pick that plugin up to make it happen.

    Does this help clear things up  bit?

    Cheers!
    Geoff

    in reply to: featured image #1126128
    Geoff
    Member

    Hi Arnie,

    It’s very possible that there will be some CSS work to do once the markup for the template has been customized. I’m not exactly sure why the meta box would be be lost if the featured image code was the only thing to change in the template.

    I see you are using the Enfold theme. I do know that it includes a number of customizations to The Events Calendar that are different than what our plugin ships with right out of the box.

    Just to confirm, was there already a tribe-events folder in your theme when you followed the steps from my previous reply?

    Thanks!
    Geoff

    in reply to: How to Publish Event Ticket to a Page #1126120
    Geoff
    Member

    Hi Sumeru, hope you had a great weekend!

    I want the Event Details and Booking Option only inside the Book Now Tab ideally.

    Just to confirm, does the ticket form display on the page if you switch to the default WordPress Twenty Sixteen theme? I want to confirm that because The Events Calendar does not include tabs on event posts like the ones on your site and it could very well indicate a theme conflict.

    Let’s try that and see what we find. If the ticket form is still not displayed with Twenty Sixteen active, then we may have to try some deeper troubleshooting steps to pinpoint what’s happening.

    Thanks!
    Geoff

    in reply to: Calendar Month Navigation text showing #1126116
    Geoff
    Member

    Thanks for the head sup, Phillip,

    The CSS snippet worked when I tested it in my browser, but you may need to tweak it a bit to work with your specific setup. For example this will most certainly do the trick, but might have the effect across your entire site:

    #top #wrap_all .main_color h3 {
    display: none;
    }

    Cheers!
    Geoff

    in reply to: Move ticket purchase area to top #1126111
    Geoff
    Member

    This reply is private.

    in reply to: Double booking #1126107
    Geoff
    Member

    Hi Eric,

    I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please feel free to open another if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: outlook integration #1126103
    Geoff
    Member

    Hi Sapling,

    I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please feel fre to open another if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Multiple Ticket Prices for an Event & Purchasing them #1126102
    Geoff
    Member

    Hi Stacey,

    I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please feel fre to open another if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: featured image #1125275
    Geoff
    Member

    Hey Arnie and welcome back to the forums. 🙂

    Good question. Yeah, that’s totally doable with a template override. You can read more on this in our Themer’s Guide, but it basically boils down to this:

    • Make a copy of the single-event.php template. It is located at /wp-content/plugins/the-events-calendar/src/views/single-event.php.
    • Make a new folder in your theme or child theme called tribe-events
    • Drop the copied single-event.php template into that folder

    Now that the template is in your theme, you can modify it to suit your needs. In this case, you can grab the code for the featured image and place it above the title.

    Will this work for you? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Refund for Renew #1125273
    Geoff
    Member

    Hi Marcia,

    So sorry for the holdup! I went ahead and issued a refund for Order #1121608 and the funds should be back in your account within 5-10 business days.

    Thanks for being a long-time customer and for supporting us!

    Cheers and have a great weekend,
    Geoff

    in reply to: can I change font color for different events? #1125268
    Geoff
    Member

    Hi Natalie and thanks for the reaching out!

    Absolutely — you can change the font color using custom CSS on the calendar. Our Themer’s Guide walks through how to do that in great detail.

    If you’re looking for something more like color-coding events on the calendar, then you might want to check out the Category Colors plugin. It’s free does a pretty nifty job of it right out of the box.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: What's needed for adding Facebook Events? #1125263
    Geoff
    Member

    Hello JT,

    Thanks for reaching out!

    Good question. At minimum, all you need is:

    Facebook Events will allow you to set up an automatic import of events from a Facebook page, as long as that page is publicly accessible and the events are not restricted. You can set the frequency of those imports to be automatic or manual, however you choose.

    When the events are imported, they will contain the map and location of the event, if that information is available in the Facebook event itself.

    It’s worth noting that the event, once imported, does not include the ability to RSVP for that event — that still has to happen on Facebook, but the event will display a link to the original Facebook post. 🙂

    Does this help answer your question? Please let me know!

    Cheers,
    Geoff

    in reply to: CSV Conversion Tool Link is Dead #1125257
    Geoff
    Member

    Hey there! I want to reach out to let you know that we did just ship this feature in 4.2 this week. Please check out the latest version when you have a change (and do check out the release notes for more important info on updating) and thanks for you support while we worked on this.

    Cheers and have a great weekend!
    Geoff

    in reply to: How to clean non-UTF8 chars from database or CSV file #1125256
    Geoff
    Member

    Hey there! I want to reach out to let you know that we did just ship this feature in 4.2 this week. Please check out the latest version when you have a change (and do check out the release notes for more important info on updating) and thanks for you support while we worked on this.

    Cheers and have a great weekend!
    Geoff

Viewing 15 posts - 3,226 through 3,240 (of 10,150 total)