Page 99

Forum Replies Created

Viewing 15 posts - 1,471 through 1,485 (of 5,607 total)

← 1 2 3 … 98 99 100 … 372 373 374 →

Author

Posts
April 3, 2018 at 12:44 pm in reply to: Trouble displaying events on calendar pro #1495722

Courtney
Member

This reply is private.

April 3, 2018 at 8:16 am in reply to: Management of attendees #1495316

Courtney
Member

Hi Rebecca

It is best to use Event Tickets RSVP feature with free events.

https://theeventscalendar.com/knowledgebase/rsvps/ is a good place to review managing these, along with https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/.

You can create another account for others to manage attendees. If you need to limit their accounts further to only access this area, check out https://wordpress.org/plugins/user-role-editor/.

SSL is not required but is good practice for all websites. I like https://letsencrypt.org/ but you might need something additional depending what else you are doing on your site.

Is there anything else I can help you with?

Thanks
Courtney 🙂

April 3, 2018 at 6:12 am in reply to: Tax invoice/receipt for payment of subscription #1495176

Courtney
Member

Hi there

Can you head to https://theeventscalendar.com/my-account/ and view your Recent Orders? From there, you can select print this invoice or save as a PDF.

You can find more information at https://theeventscalendar.com/knowledgebase/order-invoices/

Let me know if that works for you.

Thanks
Courtney 🙂

April 3, 2018 at 6:10 am in reply to: new login account #1495174

Courtney
Member

Hi Sharon

Login accounts are created when purchasing a product. Our pre-sales forum does not require a login or purchase.

Is there anything else I can help you with?

Thanks
Courtney 🙂

April 3, 2018 at 6:08 am in reply to: Google map not displaying on single event #1495171

Courtney
Member

Hello Shannon

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? I am wondering if you might have a plugin or theme conflict.

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting for how to do this.

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates).

Please let me know if the issue still persists after these tests as well as a link to view an event that should display the map.

Thanks
Courtney 🙂

April 3, 2018 at 4:42 am in reply to: Remove my link #1495098

Courtney
Member

Hi Luthfi

I’ve removed the links. Is there anything else I can do to help you?

Thanks
Courtney 🙂

April 2, 2018 at 12:53 pm in reply to: cannot upload all plugins #1494643

Courtney
Member

Thanks Bladine. Glad to hear it. Can I close this thread out?

Thanks
Courtney 🙂

April 2, 2018 at 12:50 pm in reply to: Need help with new filter ‘tribe_rest_event_data’ #1494641

Courtney
Member

Hi Jacqui

That’s great to hear. Can I close out this thread?

Thanks
Courtney 🙂

April 2, 2018 at 12:47 pm in reply to: Multiple Ticket Types #1494633

Courtney
Member

Hi Tom

With Event Tickets Plus, you can create multiple tickets per event. (This would require our free plugins The Events Calendar and Event Tickets) plus an e-commerce plugin. We currently support WooCommerce or Easy Digital Downloads.Read more about each option’s features and payment gateways.

Community Tickets builds upon the earlier mentioned plugins along with requiring Community Events.

That said, Community Tickets at this time limits submissions to 1 ticket per event. If you would like to add additional tickets to the event as an administrator, you still very much can.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it at https://tribe.uservoice.com/forums/195723-feature-ideas?category_id=145179.

Is there anything else I can help you with?

Thanks
Courtney 🙂

April 2, 2018 at 12:41 pm in reply to: Trouble displaying events on calendar pro #1494627

Courtney
Member

Hey Michael

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? I am wondering if you might have a plugin or theme conflict.

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting for how to do this.

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates).

Please send in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ as well after your tests so that we can better diagnose the issues you are having. Without this, I am unable to further diagnose what might be happening.

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

April 2, 2018 at 12:37 pm in reply to: event related events #1494625

Courtney
Member

Hey Louise

Can you please send us your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ and a link to the exact place where you are seeing an error?

I am not entirely positive, but am guessing the issue may actually be inside Yoast SEO. https://theeventscalendar.com/knowledgebase/yoast-wordpress-seo-plugin-conflicts/

I have tested the heading on a local site with Beaver Builder/Themer/Theme and am not reproducing what I expect your issue to be.

Thanks
Courtney 🙂

April 2, 2018 at 11:40 am in reply to: License with Template #1494577

Courtney
Member

Hey Mickie

The Events Calendar freely supports importing .csv files. If you would like to schedule automated imports, check out our service: Event Aggregator https://theeventscalendar.com/product/event-aggregator.

We do not offer these for free but we do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

April 2, 2018 at 11:38 am in reply to: Which languages do you have available? #1494574

Courtney
Member

Hi Juan

You can see the progress of our translations through the following pages:

Our free plugins: https://theeventscalendar.com/knowledgebase/translating-the-events-calendar/

Our premium plugins: https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

And if you would prefer to fix something without working with code, we recommend using https://wordpress.org/plugins/say-what/ to make minor changes.

Is there anything else I can help you with?

Thanks
Courtney 🙂

April 2, 2018 at 8:29 am in reply to: cannot upload all plugins #1494364

Courtney
Member

Hi Blandine

php.ini errors are a setting of your webhosting. http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/ may have some insights, but I believe your best solution is to contact your webhost for assistance with this.

Please keep me updated on your progress.

Thanks
Courtney 🙂

April 2, 2018 at 8:19 am in reply to: Displaying Map on events page #1494351

Courtney
Member

Hi Mark

Can you share your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ with me? I’m not sure what your website address is, or additional considerations to troubleshoot.

If you go to Events » Settings » Display » Default View » Map, you should be able to see a map there. It does help to add your Google Maps API as well. https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/

Let me know if that works for you.

Thanks
Courtney 🙂
Author

Posts

Viewing 15 posts - 1,471 through 1,485 (of 5,607 total)

← 1 2 3 … 98 99 100 … 372 373 374 →