new login account

[Sharon]

Hi,
May I know how can we create new login account because the login page only allow us to fill in the login and password?

[Courtney]

Hi Sharon

Login accounts are created when purchasing a product. Our pre-sales forum does not require a login or purchase.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Sharon]

Hi Courtney,

Actually I logged a case and your colleague is liaising with me but after converting the thread to private, I am unable to login.

My current “Event Calendar” used to run by our website agency but now they stop servicing us. We are planning to upgrade our Event Calendar Pro version but we do not have their login and password to login in. I would like to purchase new license ($89 package) but I am not sure whether if I replace the license key, will my previous calendar in my website be removed.

Can I just replace the new license key for Event Calendar Pro in the plugin setting?

After I replace the new license key, can I use my new login and password to proceed the upgrade version or I need to deactivate the plugin and activate again using the new login and license key?

[Courtney]

Hey Sharon

When you purchase your own license for Events Calendar Pro and enter it on your site, your events will remain in place. No need to recreate those. That’s a huge relief.

Your login and password for our site will be created as you purchase the plugin. It will then send you an email with the new license key as well.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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