Multiple Ticket Types

[photoeventsnw]

Does Events Tickets Plus and more importantly, Community Tickets, support multiple ticket types? For example:

• General Public – $65
• Member – $45
• Student – $25

Thanks!

Tom

[Courtney]

Hi Tom

With Event Tickets Plus, you can create multiple tickets per event. (This would require our free plugins The Events Calendar and Event Tickets) plus an e-commerce plugin. We currently support WooCommerce or Easy Digital Downloads.Read more about each option’s features and payment gateways.

Community Tickets builds upon the earlier mentioned plugins along with requiring Community Events.

That said, Community Tickets at this time limits submissions to 1 ticket per event. If you would like to add additional tickets to the event as an administrator, you still very much can.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it at https://tribe.uservoice.com/forums/195723-feature-ideas?category_id=145179.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[photoeventsnw]

Hi Courtney,

This is unfortunate. I purchased the Ultimate Bundle, and my entire project is based on the Community Events module. If this functionality does not exist, I will need to get a refund. I requested one a couple of weeks ago and never received a response or a refund.

Tom

[photoeventsnw]

I put in a second refund request. Order #1471691. Thank you.

[Courtney]

Hi Tom

I misspoke, and must apologize for that.

https://cloudup.com/cpiNmByFlEP is how multiple tickets can be created with Community Tickets.

You’ll be notified of your refund request soon.

Thanks
Courtney 🙂

[photoeventsnw]

Hi Courtney,

Thank you for getting back to me. I don’t understand. The link you sent me appears to be a picture of a ticket creation form. Cloudup seems to be a file sharing service like dropbox. Can you please send me specific instructions on how to create multiple ticket types? If I can accomplish that one task for now, my project can move forward. Thanks!

Tom

[Courtney]

Hi Tom

Yes – CloudUp is a tool we use to quickly share screenshots. I took a picture of what the front end of Community Tickets would look like for you.

Install/activate Event Tickets, Event Tickets Plus Community Events along with an e-commerce plugin, and Community Tickets.

Then view the “Submit an Event” page. This will appear for you as an administrator in the top WordPress bar in your browser under “Events”. By default, it would be at yoursite.com/events/community/add. Then at the bottom will appear the ability to add multiple ticket types as shown in my screenshot.

https://theeventscalendar.com/knowledgebase/new-user-primer-community-tickets/ can walk you through setup as well.

Thanks
Courtney 🙂

[photoeventsnw]

Hi Courtney,

I have gone through the primer again and see nothing that I have missed in regard to Community Tickets setup. But, for some reason when I go to the Submit An Event Page, I do not see what you are seeing. What am I doing wrong?

[photoeventsnw]

Here is a screen shot:

http://photoeventsnw.com/images/Screen_Shot_2018_04_13_%20at%201.49.41_PM.png

I am only presented with an “event cost” field.

[Courtney]

Can you send in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ for us to review? Do you have a working version of your site available for us to view the link?

Thanks
Courtney 🙂

[photoeventsnw]

This reply is private.

[Courtney]

Hey Tom

When you go to Events » Settings » Community » Community Tickets, do you have Enable Community Tickets & Allow any user to create tickets enabled? By default, they should be.

Thanks
Courtney 🙂

[photoeventsnw]

Hi Courtney,

Yes, both of those options are checked. Other thoughts?

Thanks!

Tom

[Courtney]

This reply is private.

[photoeventsnw]

Hi Courtney,

I sent you login credentials. Let me know if you need more access. Thanks!

Tom

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