Multiple Ticket Types

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  • May 16, 2018 at 7:39 am #1531667
    Courtney
    Member

    Hi Tom

    I didn’t receive them. Can you post them here as a private reply? Be sure to visit the actual post on the forum for that.

    https://theeventscalendar.com/support/forums/topic/multiple-ticket-types-2/

    Thanks
    Courtney 🙂

    May 21, 2018 at 10:14 am #1535422
    photoeventsnw
    Participant

    This reply is private.

    May 21, 2018 at 1:08 pm #1535520
    Courtney
    Member

    This reply is private.

    May 22, 2018 at 3:01 pm #1536549
    photoeventsnw
    Participant

    Hi Courtney,

    When I log in as you (or any subscriber) I am not getting the same functionality as you. I am not able to add tickets: only an event price. (see attachment). Why would it not work that same way for me as it does for you when we are logged in as the same person? Weird.

    May 22, 2018 at 6:54 pm #1536658
    Courtney
    Member

    Hey Tom

    Can you try this using an alternate browser, incognito/private mode, and/or clearing your cache? I wonder if you are seeing some of this based upon that. I logged in just as a subscriber again to test and saw the tickets panel at the bottom of the page.

    Thanks
    Courtney 🙂

    May 22, 2018 at 8:37 pm #1536739
    photoeventsnw
    Participant

    Before I had emailed you, I did clear my cache and browseign and I am using 3 different browsers to test functionality (Chrome, Safari, and Firefox). Going into incognito mode does not make any difference. This is strange.

    May 22, 2018 at 9:58 pm #1536753
    photoeventsnw
    Participant

    Hi Courtney,

    When you are logged in and you go to the account page, are you logged in as Courtney or Courtney2?

    https://www.photoeventsnw.com/my-account/

    If you see Courtney2, then you are logged in as an administrator. When I am logged in using my administrator account, I can create tickets, but when I am logged in as a subscriber, I can only set an event price.

    Thanks!

    Tom

    May 23, 2018 at 10:33 am #1537261
    photoeventsnw
    Participant

    Hi Courtney,

    I figured it out! The add event menu item was linked to a non-secure page (http) and the server didn’t automatically redirect the link to https. Consequently, when I would navigate to the form using the menu link, the ticket options would not appear, however, when I use the https link, ticketing options would no be available to me. I can’t believe something so stupid took me two months to figure out.

    Thanks for all your help!

    Tom

    May 23, 2018 at 1:46 pm #1537410
    Courtney
    Member

    Wow that’s a good notice Tom. I’m glad you caught that. Hope you are well on your way now.

    Thanks
    Courtney 🙂

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