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July 16, 2018 at 10:04 am in reply to: Is this only for WordPress #1576315

Courtney
Member

Hi Jay

The Events Calendar and Events Calendar Pro are exclusive to WordPress.

But – good news… We have something else that will likely fit your needs.

Check out our latest event calendar tool that you can use on Wix or any content management system: Loxi.io. You can get started with a free trial today and see if it will meet your needs.

Is there anything else I can help you with?

Thanks
Courtney 🙂

July 16, 2018 at 7:13 am in reply to: Events Calendar Prp #1576106

Courtney
Member

Hey Nimmi

Thanks! Our refunds rep should review that this week and let you know.

Thanks
Courtney 🙂

July 16, 2018 at 6:45 am in reply to: Any Update of Facebook Import? #1576074

Courtney
Member

Hi there Tim

Thanks so much for reaching out!

We have received notice that FB reviewed our initial request for use of the events API. Even if we do get through approval, we have absolutely no idea what data this is going to give us access to. They have not progressed further with our requests. This is frustrating for all of use for sure.

As Facebook continues to alter what it allows us to access, we will continue to pursue a path forward for Event Aggregator to import Facebook events. We will continue to keep https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/ updated as this unfolds.

Please let me know if you have any other questions!

Thanks
Courtney 🙂

July 14, 2018 at 1:11 pm in reply to: Non-profit #1575456
Courtney
Member
Hi Jacob

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.
```
⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.
```
Is there anything else I can help you with?

Thanks
Courtney 🙂
July 14, 2018 at 1:06 pm in reply to: Events Calendar Prp #1575454
Courtney
Member
Hey Nimmi

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.
```
⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.
```
If you opt to purchase the plugin instead, it will continue working after a year, but would not receive product updates nor access to our support help desk.

Is there anything else I can help you with?

Thanks
Courtney 🙂
July 14, 2018 at 12:44 pm in reply to: can’t chooice pay tickets 0,00 euro #1575446

Courtney
Member

Hey Niek

I’m glad that we got part of this working for you.

If you’d like us to help a bit more with that email issue, would you be able to open a new thread for that topic?

Thanks
Courtney 🙂

July 14, 2018 at 10:56 am in reply to: Registrations #1575411

Courtney
Member

Hi Tracy

Yes, you have the option to set it that way if you’d like.

Thanks
Courtney 🙂

July 14, 2018 at 10:55 am in reply to: Events Calendar Pro #1575410

Courtney
Member

Hi Erin

So sorry for the confusion.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin. Head over to Plugins » Installed Plugins » Add New next and select the Upload Plugin at the top of the screen. This should be a .zip file. If your browser has unzipped the file automatically, please check your browser settings to alter that and try downloading again.

You’ll need to keep the free The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar plugin active as well. Go to Plugins » Add New » Upload Plugin. Then activate your plugin.

After that, get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it (though very likely it’s already entered when you activate your plugin).

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

July 14, 2018 at 10:53 am in reply to: API information for app intergration #1575408

Courtney
Member

Sure thing Lindsay. I hope that spares you some overhead too.

Thanks
Courtney 🙂

July 12, 2018 at 2:10 pm in reply to: Series Events and Calendar Share #1574119

Courtney
Member

Hey Tricia

At this time, that is the closest we have available. I have submitted this request for future consideration. You can also suggest it too. I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it at http://tribe.uservoice.com.

Thanks
Courtney 🙂

July 12, 2018 at 1:56 pm in reply to: API information for app intergration #1574100

Courtney
Member

Hi Lindsay

We just released a QR code reading app that you may want to check out. It is available on the Google Play store, but is still awaiting Apple’s review for their app store. https://m.tri.be/1a55

We have added a way to create your own API key from Events » Settings » Tickets » QR Codes.

We do not have further API integration available for our other plugins, except REST API for The Events Calendar exclusively at this time. We do hope to integrate more REST API integration on additional plugins in the future, but it isn’t ready just yet.

Is there anything else I can help you with?

Thanks
Courtney 🙂

July 12, 2018 at 1:37 pm in reply to: Events Calendar Pro #1574074

Courtney
Member

Hey Erin

I see that your license is not activated at this time. Can you send me a screenshot of trying to add the license to the live site?

Thanks
Courtney 🙂

July 12, 2018 at 12:37 pm in reply to: Calendar showing random old (past) events but no new ones. #1574017

Courtney
Member

Hey @Mathew

Thanks for the update. I’ll close this thread out for now.

Thanks
Courtney 🙂

July 12, 2018 at 7:55 am in reply to: Event Short Code #1573524

Courtney
Member

Absolutely. We will respond here as soon as we have an update available.

Thanks
Courtney 🙂

July 12, 2018 at 6:44 am in reply to: Series Events and Calendar Share #1573450

Courtney
Member

Hi Chad

I did some digging and found a snippet my coworker wrote to achieve this.

Add this snippet to either your child theme’s functions.php file or use the My Custom Functions plugin, omiting the starting <?php

https://gist.github.com/niconerd/0d9f3ad446e8ab1556a83892ca8113d5

You can see the oriignal support thread for reference at https://theeventscalendar.com/support/forums/topic/recurring-event-ical-export-link-doesnt-generate-recurring-calendar-event/#dl_post-1121645. It will add an export iCal for the series. That file can be still imported manually into Google Calendar.

It’s not as seamless, but will work.

Let me know if it works for you.

Thanks
Courtney 🙂
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