[Courtney]

Hello Gary

That does sound like a problem. Can you start by going through the Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/. It seems like this might be a plugin or theme conflict issue.

What browser were you using when experiencing the grey wheel?

Thanks
Courtney 🙂

[Courtney]

Hello David

I’m sorry for the confusion. Can you go through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? Disable all other plugins, use a default theme like Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and try deactivating and then reactivating your license for Event Aggregator, before turning everything back on.

Please let me know if that works.

Thanks
Courtney 🙂

[Courtney]

Hello Steve

So sorry for any mixup. We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hello Geoff,

I noticed you are using Twenty Eleven theme and tested with this myself. I was able to reproduce this bug, so I have submitted it to our developers. You will be notified here when a solution is available.

Until then, here is a CSS workaround:

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?

.tribe-events-list .tribe-events-loop .tribe-events-event-image {
width: 100%;
}


Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Courtney]

Hello James

At this time, we do not have that capability.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Michaela

Would you be able to set these events up instead as recurring events? When editing the existing event, rather than ending on the last day, use the Events Series option to set it as recurring. Pick the daily end time, and set it to recur until the end of the camp session.

If you don’t want your shortcode to show all the recurring events, you can set it to only show the first event of the series. Events » Settings » General » Recurring event instances.

Let me know if this works for you.

Thanks
Courtney 🙂

[Courtney]

Hello Phillipp

Can you try testing this by following our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? I’m curious if you have a theme or plugin conflict creating this result.

I hope we can quickly narrow down what the source of this problem is.

Thanks
Courtney 🙂

[Courtney]

Hello Menno

Can you check your settings at

Events » Settings » Imports » Event Update Authority. Select Do not re-import events. Changes made locally will be preserved.

This is happening because your Event Aggregator settings are likely overwriting the original on every import.

Does this fix the issue for you?

Thanks
Courtney 🙂

[Courtney]

Hello Michelle

I was able to see events in the Los Angeles region at http://nerdoutapp.com/calendar/?action=tribe_geosearch&tribe_paged=1&tribe_event_display=map&featured=false&tribe-bar-geoloc-lat=34.0522342&tribe-bar-geoloc-lng=-118.2436849&tribe-bar-geoloc=Los+Angeles&tribe_geofence=50.

I started at http://nerdoutapp.com/calendar/, searched for the city of Los Angeles, and then set the distance to 50. Are you able to reproduce these results too?

Thanks
Courtney 🙂

[Courtney]

Hello Jean

I’m sorry this is happening. I’d like to double check, have you installed The Events Calendars first, before installing Events Calendar Pro?

Also, have you tested disabling all other plugins and using a default theme while trying to install? Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/.

Thanks
Courtney 🙂

[Courtney]

Hello Ruben

The ability to export attendees is available in our free Event Tickets plugin.

The ability at add custom fields as well is in Event Tickets Plus. If you plan to sell tickets to your event, you’d need an ecommerce plugin as well. We currently support WooCommerce, Easy Digital Downloads, WP eCommerce, and Shopp.

Do these solutions work for you? Are there any features of Events Calendar Pro that you are needing?

Thanks
Courtney 🙂

[Courtney]

Hello Joanne

We do not have a tracking feature built in. You might be able to determine some of this with Google Analytics, or extending it further with Google Tag manager: https://www.google.com/analytics/tag-manager/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Chris

I’m sorry that is happening for you.

Have you gone through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? I am wondering if this same thing happens on a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, or with all other plugins disabled.

Thanks
Courtney 🙂

[Courtney]

Hello

I believe the events are sorted by the end dates, with the furthest in the future displaying first.

You can check out Advanced Post Manager https://wordpress.org/plugins/advanced-post-manager/ that offers additional sorting options on your Events in the dashboard.

Let me know if this resolves the issue for you.

Thanks
Courtney 🙂

[Author]

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