I’ve purchased a license, but the plug-in still says I have to buy it.

Home Forums Calendar Products Event Aggregator I’ve purchased a license, but the plug-in still says I have to buy it.

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  • #1298460
    David
    Participant

    I’ve just purchased/renewed my license, removed the iCal importer, and added that code. I’m on v4.5.

    When I go to “Import” it’s telling me I have to purchase the Event Aggregator.

    #1298485
    Courtney
    Member

    Hello David

    I’m sorry for the confusion. Can you go through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? Disable all other plugins, use a default theme like Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and try deactivating and then reactivating your license for Event Aggregator, before turning everything back on.

    Please let me know if that works.

    Thanks
    Courtney 🙂

    #1317427
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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