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July 7, 2017 at 11:58 am in reply to: License Key Issue #1317583

Courtney
Member

Thanks Callie, it’s always the simple stuff that trips me up too!

Thanks
Courtney 🙂

July 7, 2017 at 11:53 am in reply to: [list_organizers] displays venues #1317581

Courtney
Member

Hi Justin

Can you provide a link to the exact page this is happening on? I wasn’t able to find your widget within the quick scan of the site.

Thanks
Courtney 🙂

July 7, 2017 at 11:50 am in reply to: List as Default View causes frustrations #1317578

Courtney
Member

Hi Amy

Unfortunately there isn’t a simple way to do this. It looks like other’s have requested this feature as well at https://theeventscalendar.com/support/forums/topic/list-view-display-by-month/#post-1248602.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

As you can see, the solution provided isn’t complete. It would take some custom coding on your part to use what Cliff provided to make it work. That would exceed our Scope of Support / Terms.

Is there anything else I can help you with at this time?

Thanks
Courtney 🙂

July 7, 2017 at 11:42 am in reply to: All day events displaying start time as 4:00am #1317575

Courtney
Member

Hi Mark

I’m not finding any event with a 4am start time. Can you help me with that? Link & screenshot would really help.

All day events are expected to just show the date. You could bypass this by making it 12am – 11:59pm if you’d like, and bypass the “all day” entirely.

List view should still show the times of events that are not all day events.

Does that clarify things?

Thanks
Courtney 🙂

July 7, 2017 at 11:30 am in reply to: Aggregator Not Showing As Purchased #1317567

Courtney
Member

Thanks Michelle. It’s interesting that this was a hosting issue. I would love to know what in the hosting settings might’ve been a conflict.

Either way, glad you’ve got it working now!

Thanks
Courtney 🙂

July 7, 2017 at 11:28 am in reply to: Show Specific Month on Events Calendar #1317564

Courtney
Member

Great Bruce, I’m glad your site is working now 🙂

Let us know if you need further help.

Thanks
Courtney 🙂

July 7, 2017 at 11:25 am in reply to: can’t see update on WP Plugin page #1317560

Courtney
Member

Hi Joseph

You’ll want to change which link is on file with your licenses. You can walk through the steps on Moving Your License Key for that.

Let me know how it goes!

Thanks
Courtney 🙂

July 7, 2017 at 11:23 am in reply to: Events list widget and TEC #1317557

Courtney
Member

Thanks Jim

What theme are you using? Did you get the same results with a different theme, like Twenty Seventeen https://wordpress.org/themes/twentyseventeen/?

Thanks
Courtney 🙂

July 7, 2017 at 11:19 am in reply to: Events List widget Featured Events are blank #1317555

Courtney
Member

When you go to Appearance > Customize > The Events Calendar > General Theme > General Theme what is the Featured Highlight Color set to? If custom, what is the custom value?

Also, what theme are each of you using? I’ve tested with Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ and unable to reproduce the issue.

July 7, 2017 at 10:57 am in reply to: Events list widget and TEC #1317531

Courtney
Member

@jhoughton1 & @mathewlewis

When you go to Appearance > Customize > The Events Calendar > General Theme > General Theme what is the Featured Highlight Color set to? If custom, what is the custom value?

Also, what theme are each of you using? I’ve tested with Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ and unable to reproduce the issue.

Thanks
Courtney 🙂

July 7, 2017 at 8:27 am in reply to: Events pro license #1317386

Courtney
Member

Hi Paul

Community Events does allow users to post events themselves, and it will up to you to allow that to happen automatically or to leave them as pending posts to be reviewed.

Is there anything else I can help you with?

Thanks
Courtney 🙂

July 7, 2017 at 8:23 am in reply to: Small Nonprofit rates/donations #1317381

Courtney
Member

Hello Anna,

I’ll share that information with the staff that reviews applications.

Thanks
Courtney 🙂

July 7, 2017 at 8:21 am in reply to: Customizer broken after installing Event Calendar PRO #1317378

Courtney
Member

Hi Susan

Thank you for sharing that solution to the plugin conflict. Do reach out to Bookly’s plugin developers as well to share your findings.

I’m sorry we couldn’t resolve the conflict, but am thankful that you do have a solution for now.

Thanks
Courtney 🙂

July 7, 2017 at 8:18 am in reply to: Show Specific Month on Events Calendar #1317377
Courtney
Member
Hello Bruce

On https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/ we show shortcode for displaying an exact month:
```
[tribe_events view="month" date="2016-08"]
```
Can you test a similar code on your site to see if that works for your needs?

Thanks
Courtney 🙂
July 7, 2017 at 8:05 am in reply to: staging site #1317371

Courtney
Member

Hello Patricia

Advanced Post Manager will help you sort events in the Admin Dashboard only. It will help you sort events there.

The Tribe Search Bar is the top bar shown on http://wpshindig.com/events. It comes with The Events Calendar. The 2nd bar shown includes categories, but is a paid standalone plugin Filter Bar.

Unfortunately, I am unable to access any events on your staging site at this time.

Can you check on that?

Please send a link of exactly which page is having the issue. From what I understand, you want to go to

The main /events calendar page
Then click on a single event
Then from the single event, click on the product page link in the website address.

Is this correct?

Thanks
Courtney 🙂
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