[Courtney]

Hey there

I have internally notified the team. In the future, we are looking to expand the capability of Other URL, but at this time, it is limited to WP/TEC sites. Until we have more capabilities, we could improve our communications of the limitations. I’ll see what we can do.

Thanks
Courtney 🙂

[Courtney]

Hi John

Event Aggregator comes inside of our free plugin The Events Calendar. EA just requires purchasing a license to active additional features for importing events.

Events Calendar Pro is an additional paid plugin, that also requires TEC to be installed first, as well as the ECP plugin.

ECP & EA are each their own paid plugin with unique features of each.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Bill

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Januar

Can you review Moving Your License Key and confirm that your plugins are active on the correct domain? See also My Account » Licenses< https://theeventscalendar.com/license-keys//a&gt;.

Let me know if this helps.

Thanks
Courtney 🙂

[Courtney]

Hi Edward

Unfortunately our CSV imports are manual file uploads. At this time, CSV imports cannot be scheduled.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Daniel

You have a few options for filtering. You could use either tags or categories to filter you events.

You can see the category on our demo site event: http://wpshindig.com/event/womens-javascript-study-group/2017-10-25/

The category links to http://wpshindig.com/events/category/learning/ to show all categories.

We do offer Calendar View Shortcodes and Widget Shortcodes as part of Events Calendar Pro. These will allow you to display just specific content from within a category.

If that method doesn’t interest you, you could check out Filter Bar. It’s noticeable as the 2nd bar on http://wpshindig.com/events/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Leslie

Is there something I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Bonnie

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hi Peter

Unfortunately, this is an issue we are already aware of and the team will address it in a future maintenance release of our plugins.

I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file or use the My Custom Functions plugin:

add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

Let us know if the snippet works for you.

I apologise for the inconvenience and we’d appreciate your patience.

Thanks
Courtney 🙂

[Courtney]

Hi Zoe

Unfortunately, this is an issue we are already aware of and the team will address it in a future maintenance release of our plugins.

I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file or use the My Custom Functions plugin:

add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

Let us know if the snippet works for you.

I apologise for the inconvenience and we’d appreciate your patience.

Thanks
Courtney 🙂

[Courtney]

Hey Scott

Let’s consolidate this over to the other thread: https://theeventscalendar.com/support/forums/topic/background-of-events-is-black-not-white/

Thanks
Courtney 🙂

[Courtney]

Hi Scott

Can you send me a screenshot of exactly which part you’d like to change?

Some basic design modification tips:

1. Start by modifying what you can at Appearance » Customize » The Events Calendar.
2. Typically, don’t change the theme or plugin’s css files, they will be overwritten on updates. To avoid this, follow the steps outlined in Themer’s Guide
3. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
4. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
5. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Courtney]

Hi Jeffrey

Sorry for the confusion.  You should’ve received an email containing a link to download Events Calendar Pro and the license key.

Can you go to My Account » Downloads and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar plugin active as well.

Then get your license key, and go to Events » Settings » Licenses to enter it.

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

[Courtney]

This reply is private.

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