Issue updating Events Calendar PRO and Filter Bar license

[Janaur McCormick]

I recently renewed my license for Events Calendar PRO and the Filter Bar. I’ve deactivated and deleted the plugins and then added the zip file but I’m still receiving the following message:

You are using The Events Calendar PRO but your license key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.

[Courtney]

Hello Januar

Can you review Moving Your License Key and confirm that your plugins are active on the correct domain? See also My Account » Licenses< https://theeventscalendar.com/license-keys//a&gt;.

Let me know if this helps.

Thanks
Courtney 🙂

[Janaur McCormick]

This reply is private.

[Barry]

Great to hear the license key issues are resolved!

With regards to your further issue, there appears to be a Javascript error which is causing some breakages on your main events page. In fact, the same errors can be seen on your homepage and various other locations.

I’d recommend we look at ways of resolving those, first of all, as the chances are that those are stopping other components like Filter Bar from operating as expected. Since your last reply was private I’ll include the details in a further reply that is also private 🙂

[Barry]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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