Event Aggregator License Key Error

[Jeffrey]

Hello! I purchased Events Pro, but am getting the error message that Event Aggregator license key is invalid. The “Pro” plugin is working fine. I didn’t purchase the Aggregator plugin, but there is still a place for the Aggregator License Key in settings. How do I make the system know that I don’t have the Aggregator plugin?

Thank you!

[Courtney]

Hi Jeffrey

Sorry for the confusion.  You should’ve received an email containing a link to download Events Calendar Pro and the license key.

Can you go to My Account » Downloads and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar plugin active as well.

Then get your license key, and go to Events » Settings » Licenses to enter it.

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

[Jeffrey]

Hello Courtney,
The only two plugins I have installed are “The Events Calendar” and “The Events Calendar PRO”. I definitely don’t recall ever installing the aggregator. Please see the attached for a screenshot of how my License Key page looks… the place for the Aggregator is there, but I don’t have a key for it (and can’t seem to get rid of it!).

Thank you!

[Jeffrey]

Not sure if that attached… let me try again:

[Courtney]

Hey Jeffrey

Event Aggregator comes inside of The Events Calendar. If you view your installed plugins, it won’t appear there. It just has a license key field in your Events » Settings » Licenses. Since you haven’t purchased, it should definitely be blank.

Can you remove the Events Calendar Pro license, hit save, then re-add it? I’m curious why Event Aggregator is prompting you about a license if the box is blank.

Thanks
Courtney 🙂

[Jeffrey]

I think that may have done it… I’ll let you know if it comes back!

[Courtney]

Awesome. Thanks Jeffrey!

Thanks
Courtney 🙂

[Author]

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