pro and eventbrite tickets

[Leslie Clauson]

All

[Courtney]

Hi Leslie

Is there something I can help you with?

Thanks
Courtney 🙂

[Leslie Clauson]

Hello. The events calendar has conflict with the genesis theme on 3 of my
sites. I had to turn them all off.

They don’t allow the widgets to move. I also had to go to my C-panel
hosting site to turn it off your calendar plugin. It’s crashes the site.
Is there a fix?

Thank you.

[Courtney]

Hi Leslie

Hello

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

To help troubleshoot further, we need to see your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/. Can you please send that along?

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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