[Courtney]

Hey Shell

https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/#Add%20to%20Menu Can walk you through adding the calendar to your menu.

When you are in the admin dashboard, are you able to go to Events » Add New and walk through the steps at https://theeventscalendar.com/knowledgebase/creating-an-event/?

Thanks
Courtney 🙂

[Courtney]

This reply is private.

[Courtney]

Hey Lauren

Tribe Commerce is a setting within Event Tickets. You would use it, or use WooCommerce to connect to Paypal in Event Tickets Plus. You would not be able to do both. https://theeventscalendar.com/knowledgebase/tribe-commerce-paypal/ is our tutorial to set it up.

It does sound like you’re on the right track starting out with just The Events Calendar and Event Tickets. Both of these may meet your needs.

The additional support does come with the pro/plus version of our plugins. But we do allocate some staff hours to our .org support forums. https://wordpress.org/plugins/the-events-calendar/ and https://wordpress.org/plugins/event-tickets.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey Steven

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it at http://tribe.uservoice.com.

I’ll close out this thread for now but let us know if you have any other questions.

Thanks
Courtney 🙂

[Courtney]

Thanks Jose. I’ll close out this thread for now but let us know if you have any other questions.

Thanks
Courtney 🙂

[Courtney]

Hey Andrew, great to hear. If you bump into any issues, it will be helpful to also reach out to Avada. We like the integration, but they do customize the look and also where the settings are for our plugins.

I’ll close out this thread for now but let us know if you have any other questions.

Thanks
Courtney 🙂

[Courtney]

Hi Ian

You can definitely do that. I’d suggest using a shortcode to embed the calendar on different pages. Then sort the different areas as “category”. On the right side of the edit screen, you can specify different categories.

Do note, in full page view, you can only use one category in the shortcode at a time.

We offer Calendar View Shortcodes https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/ and Widget Shortcodes https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/ for Events Calendar Pro https://theeventscalendar.com/product/wordpress-events-calendar-pro/

We have a few other shortcodes for things such as single events https://theeventscalendar.com/knowledgebase/embedding-single-events-tribe_event_inline-shortcode/

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey David

https://cloudup.com/cDsVW85chEr Are you looking to just increase Filter Bar up to Agency? Would this be what you were expecting?

Thanks
Courtney 🙂

[Courtney]

Hey Howard

Our Event Aggregator (EA) product only imports from the iCal format or specific APIs (e.g. from one The Events Calendar site to another). It does not handle XML.

If you can get your data in an iCal format (check it validates, like at http://severinghaus.org/projects/icv/), I’d say it would work with EA.

Alternatively, you could use our CSV import or the native WordPress Importer (which is XML but a very specific format, really only useful if exported from one WordPress site to another).

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions!

Thanks
Courtney 🙂

[Courtney]

Hey Shell

I see that you have the The Events Calendar plugin installed and activated. http://mindfulvalley.com/events/ is the address to your calendar. It looks like you haven’t created any events yet. https://theeventscalendar.com/knowledgebase/important-settings-events-calendar-events-calendar-pro/ is a good quick start to using the plugins.

Can you confirm that you downloaded, uploaded, and activated Events Calendar Pro as well? You may need to see the email we’ve sent you with a link for that.

Thanks
Courtney 🙂

[Courtney]

Hey Robert

Can you walk through the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/?  You can pick up at step 2 if needed.

See also: Why am I being told my license key is out of installs?.

Let me know if it works for you.

Thanks
Courtney 🙂

[Courtney]

Hi Steven

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?

.tribe-tickets-remaining {
    display:none !important;
}

Let me know if it works for you.

Thanks
Courtney 🙂

[Courtney]

Hey Amanda

I found a site using ChamberMaster.com and at the bottom of their events page, did see a webcal link that ended in .ics. Event Aggregator can import this or any .ics/.ical link.

If it gives you some reassurance, we do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Miriam

Recurring events are a feature specifically in Events Calendar Pro.

https://theeventscalendar.com/knowledgebase/pro-recurring-events/ is a guide to set this up.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Valerie

So sorry for the confusion. It sounds like you don’t have Events Calendar Pro installed and activated. We sent an email containing a link to download Events Calendar Pro and the license key.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin.  Head over to Plugins » Installed Plugins » Add New next and select the Upload Plugin at the top of the screen. This should be a .zip file.  If your browser has unzipped the file automatically, please check your browser settings to alter that and try downloading again.

You’ll need to keep the free The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar plugin active as well. Go to Plugins »  Add New » Upload Plugin. Then activate your plugin.

After that, get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it (though very likely it’s already entered when you activate your plugin).

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

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