I need help updating one of my product keys with the updated url.

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This topic has 1 reply, 2 voices, and was last updated 7 years, 7 months ago by Courtney.

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September 11, 2018 at 1:39 pm #1618969

karimo1
Participant

Hi … I set up TheEventsCalendarPro on a website that I was building with a temporary URL. Once I connected the new domain to it, it thinks that my installation key is not valid. Help! The temporary URL was: creationcarealliance-temp.blog the site is now at: https://creationcarealliance.org/

September 12, 2018 at 11:06 am #1619872

Courtney
Member

Hey Robert

Can you walk through the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/? You can pick up at step 2 if needed.

See also: Why am I being told my license key is out of installs?.

Let me know if it works for you.

Thanks
Courtney 🙂

October 4, 2018 at 9:35 am #1637480

Support Droid
Keymaster

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team
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