[Cliff]

Hi, Michael. Sorry you’re experiencing this.

I understand your /events/list page (non-shortcode List View) Tribe Bar datepicker does work and that your /events-calendar page (with shortcode List View) Tribe Bar does not work.

I was able to reproduce this so I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

This reply is private.

[Cliff]

Hi, Roger.

I appreciate your question and the desire to customize it for your use. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms.

I do believe it may be possible but it’d likely be a medium-to-heavy customization.

If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi, Mark. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum. Additionally, I can tell you we do not provide theme-specific support, even to our paid users, per our Scope of Support / Terms.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)
• Documentation and list of known customizers

[Cliff]

Hi, Mark.

Each event, regardless of its length (e.g. non-recurring event starts Monday and ends Tuesday), has its own single page.

However, if you’re asking about PRO’s recurring events, each occurrence within the recurrence series gets its own page.

If you want each of these occurrences to redirect to the “See All” page, this could be accomplished by redirecting to the parent ID page, possibly via wp_get_post_parent_id().

If that does answer your question, then it sounds like you’re already using our PRO add-on, but you posted this question from an account that doesn’t have any purchases associated with it. If you’d like additional help regarding this, please create a new topic in the paid forums. We do not provide support via the Pre-Sales Forum.

If you’re interested in buying PRO, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

Thanks! 🙂

[Cliff]

Hi, Noah.

Please remove the license key from old site > wp-admin > Events > Settings > Licenses tab

Then visit https://theeventscalendar.com/license-keys/ and remove old site from being assigned that license.

Then enter that license key at new site > wp-admin > Events > Settings > Licenses tab

Please let me know how this works for you.

Thanks!

[Cliff]

Hi. Sorry you’re experiencing this.

Could you please specify the exact location of this debug log file on your server or within your wp-admin screens?

This information will make sure I’m digging into the right places to help with your question.

Thanks!

[Cliff]

Hi, JB.

This shouldn’t be an issue. Please complete this refund request form and we’ll handle this request via email within a day or two.

Thanks!

[Cliff]

Hi, Ross.

Thanks for your question.

The free/core The Events Calendar plugin includes exporting to iCal format. It’s available in the bottom right corner of each Events archive view (e.g. Month, List, etc.)

To enable accessing many more events at once in a single iCal URL, here’s an installable .zip file (install it at your Plugins screen) that adds two URLs:

1. example.com/events/?ical=1&tribe_display=recently-published
2. example.com/events/?ical=1&tribe_display=year

The first is useful when folks are trying to use the iCal importer to pull events from one website to another. It will contain any recently published or modified events. Note: It is subject to the postsperpage setting in WP-Admin > Events > Settings.

The second exports this year’s events (from January through December).

If preferable, there’s a code snippet to share just the events one year out from today. Let me know if this plugin works for you or if you want the code for exporting one year from today.

===

Finally, the paid Event Aggregator (EA) upgrade enables you to import iCal URLs and ICS files into your The Events Calendar site.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Sean.

Thanks for your interest in our plugin suite.

We have this KB article that may help: https://theeventscalendar.com/knowledgebase/making-members-calendar/

You would need both The Events Calendar and Event Tickets to accomplish RSVP functionality.

However, there isn’t a built-in way to do a “maybe” type of RSVP, only a “yes” or “no”. This may be possible with just a little bit of coding. You may also want to see if the idea exists at https://tribe.uservoice.com/forums/195723-feature-ideas/category/85258-event-tickets-events-tickets-plus — if not, feel free to add your idea.

It sounds like you may not need a paid version of either of those 2 free plugins so I’d suggest trying them out!

If you do find one of our add-ons you’re interested in purchasing, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi again.

This sounds very possible via CSS, but the CSS approach may cause unintended consequences. For example, if the List View displays 10 events but then 3 are hidden according to your CSS, only 7 will appear on Page 1 of List View. When you click to previous/future events in List View, then you might be displaying 10 or fewer again.

If you wanted to go the PHP route, you might be able to use tribe_get_events() and then pass those event IDs through to post__not_in (probably one of several ways this could be accomplished). It may also be helpful to utilize tribe_is_event_query().

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding for the future.

1)

I appreciate your question and the desire to customize it for your use. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms.

If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

2)

I believe you’re requesting the same as (or similar to) one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/13320396-make-sticky-work-in-list-view

Please do add your vote there and/or create your own new/separate feature request for Day View.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi, Stan. I appreciate your troubleshooting efforts and detailed report, here, but we do not provide theme-specific support, per our Scope of Support / Terms.

However, I checked out your site’s Events page (thanks for including that URL) and I believe this CSS snippet should solve the issue:

body.post-type-archive-tribe_events #tribe_events_filters_wrapper label span {
display: inline;
}

This will override the CSS rule from /wp-content/plugins/the-events-calendar-filterbar/src/resources/css/filter-view.min.css that sets the display to inline-block. There must be something about this that conflicts with your theme’s CSS.

Please let me know how this works for you.

[Cliff]

Thanks for clarifying. Event Aggregator (EA) isn’t actually something additional to install; its code is built into the core/free The Events Calendar plugin.

I removed the EA license from wp-admin > Events > Settings > Licenses. Then I visited wp-admin > Events > Event Add-Ons and the URL I was taken to was /wp-admin/edit.php?post_type=tribe_events&page=tribe-app-shop — and I did not see any WP_DEBUG message when I visited that screen.

Visiting the URL you provided — /wp-admin/admin.php?page=tribe-app-shop — also didn’t throw a WP_DEBUG message.

Then, I realized you have Event Tickets without having The Events Calendar, and this is a confirmed bug in this scenario.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. I would guess it’ll be fixed soon but cannot guarantee when.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Some of our users have 10,000+ events and some experience performance issues without very many events. Each site setup and usage is different.

It’s hard to tell if this is your issue or not (and this might have been the issue you mentioned fixing previously, about 2 months ago), but, once you verify you’re on the latest versions, please do strongly consider trying the fix for runaway recurring events.

You can reference this plugin to help determine if this is your problem and how to go about resolving it in your database: tribe-extension-recurring-cleanup (Recurring Events fixer plugin wp-admin page preview)

If that’s not your issue, please reference https://theeventscalendar.com/knowledgebase/performance-considerations/ and let me know if you have any follow-up on this topic.

Thanks.

[Author]

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