[Cliff]

Got it. Thanks.

That is coming from tribe_event_distance(), which is used in /wp-content/plugins/events-calendar-pro/src/views/pro/map/single-event.php

You can use the Themer’s Guide to override that file to insert ” miles” or whatever you choose.

Please let me know if this answers your question.

[Cliff]

Hi, John.

Welcome to WordPress customizing.

Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme, then add the customization to your child theme’s functions.php file.

An example location of where your theme’s functions.php file would be — either in SFTP or cPanel File Manager — should look something like this:

/wp-content/themes/twentysixteen/functions.php

Notice the “twentysixteen” theme name there… Your active theme’s directory name will be different, unless you’re using the Twenty Sixteen theme.

And you’ll need to follow the instructions in the link above to create your own child theme, such as:

/wp-content/themes/twentysixteen-child/functions.php

That’s the functions.php file you’d want to edit (if you’re going that route instead of using a functionality plugin, as linked above). You do not want to edit the parent theme’s functions.php file, or else your custom code will be overwritten when that theme receives an update.

I hope this information helps!

[Cliff]

Hi, Rasmus.

I don’t have a copy of the latest version of Enfold theme to test, but if you provide me a link to your site’s Community Events form, I will be able to take a closer look at it.

[Cliff]

Hi, Stan.

In Community Events, an existing event can only be edited — such as to change or add the assigned Venue — by clicking the “Edit” link next to each event listed in “My Events” (located at example-dot-com/events/community/list)

This screenshot may help explain it a bit more: https://cl.ly/3r2O383q2a2t

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Amanda.

Thanks for your interest in Event Tickets Plus, our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

To answer your specific question, please reference https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#exporting-attendees

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi, Mark.

I appreciate your question and the desire to customize it for your use. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms.

I can provide you a head start, though, with this relevant documentation:

• Themer’s Guide for /wp-content/plugins/the-events-calendar/src/views/month/single-event.php
• tribe_get_start_date() to be used in your template override

If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi, James.

Please email your request to  and we’ll handle your request there.

Thanks.

[Cliff]

Hi, Rasmus.

Thanks so much for your interest in helping translate our plugins!

Here is our process for translations:

• https://theeventscalendar.com/knowledgebase/changing-the-language-on-your-calendar/
• https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

Two things to note are:

• You do not have to submit an entire translation, you can just submit translations for individual strings. Even if it’s just one string, or something like a spelling correction, it all helps!
• Your submitted strings will be saved as “suggestions”, and not immediately included in a translation file for export until an administrator approves them. This may seem like a limitation, but it helps us ensure nobody comes along and deletes translations or adds spam or something to them. Your suggestions should be approved in a timely manner.

I hope this information brings you up to speed on our translations site. Let us know if you have any other questions or concerns! 🙂

Thank you!

[Cliff]

Hi, Lynnette.

Please check out this code snippet:

https://gist.github.com/cliffordp/acfde15af9cea91af4fbec168182fd1d

and let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, again, Crystal. Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi, Brian.

I understand you like the Venue single view — example: http://wpshindig.com/venue/panera-bread/

That template comes from this file: /wp-content/plugins/events-calendar-pro/src/views/pro/single-venue.php

You could reference our Themer’s Guide to override a different template file (either from our plugin or via child theme for overriding Avada’s templates) with inspiration from that single-venue.php format.

Basically, our plugin includes template files:

• /wp-content/plugins/the-events-calendar/src/views
• /wp-content/plugins/events-calendar-pro/src/views

And these view files are already overridden by Avada’s templates.

So to override their templates, you would probably have to put your template overrides in an Avada child theme.

We do not provide support for customizing Avada’s customizations of our plugin.

I hope that all made sense 🙂

[Cliff]

Hi, Sally.

Please try this CSS, specific to your site’s List View:

body.post-type-archive-tribe_events.events-list span.tribe-address > br {
display: none;
}

Let me know how that goes for you.

[Cliff]

Hi, Crystal.

Thanks for your interest in our PRO add-on for The Events Calendar and Event Tickets Plus add-on for Event Tickets.

Unfortunately, our ticketing plugins do not support PRO’s recurring events functionality.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets — Please do add your vote.

One workaround idea is to create all your recurring events, break them all from the recurrence series (so they become single/standalone events) and then add tickets to each single/standalone event.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any other questions.

[Cliff]

Hi, Terry.

This is something we first learned about from https://wordpress.org/support/topic/attendee-list-blank/

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

Would you please share your System Information (in a Private reply)? It will give us extra information to help diagnose the problem.

[Cliff]

Hi, Siobhan.

Thanks so much for your thorough testing.

Unfortunately (and fortunately), this isn’t something we’ve heard of from others.

Please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

[Author]

Posts