[Cliff]

tribe_get_events() uses get_posts(), which doesn’t support pagination.

You should instead be using WP_Query instead if you need pagination. (reference)

Thankfully, the code you already have should be easily ported to the WP_Query format.

[Cliff]

Hi, Justin.

Yes. Please consult our Themer’s Guide. Specific to Month View’s tooltips, referencing this prior topic might help too.

However, please note that this isn’t related to our paid add-ons (i.e. the information I shared applies even if just using our free The Events Calendar plugin) and that we do not provide support for the free/core plugins in this Pre-Sales Forum.

If you are considering an upgrade, please note that we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Scott.

There might be 2 things at play here:

• you might have migrated the posts but changed the author (or didn’t change the author and should have)
  • at the wp-admin Event edit screen, you can click Screen Options in the top-right corner to toggle display of the Author
• or your theme, that displays the template for author archives, might have had some custom code, either in its functions.php or in a separate Functionality Plugin that isn’t active after migrating

Please let me know what you find out.

[Cliff]

Awesome! Thanks again so much!

[Cliff]

I’m glad I could help you get to a resolution for this issue.

Regarding the console messages, they could be related to each other. Whether they are or not, you should ask your host (or Cloudflare if you’re their direct customer) to look into them for you.

Have a great rest of your week!

[Cliff]

I’m very glad to hear this!

Could you please post your active theme’s full functions.php file in a Secret gist and share it here in a Private reply?

Also, enabling WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) will reveal any errors in case something drastic like this happens in the future.

[Cliff]

Sorry, I got WordPress’ typical “id” naming (usually an integer) confused with this being specific to https://metabox.io/docs/registering-meta-boxes/, where the example shows it is a string.

You should reference:

• KB article about Linked Posts: https://theeventscalendar.com/knowledgebase/abstract-post-types/ (just a good reference, may not apply for this use case)
• The start of the 2 lines mentioned in your errors: https://github.com/moderntribe/the-events-calendar/blob/4.5.1/src/Tribe/Linked_Posts.php#L58
• What may be missing from your customized version of this file (and therefore throwing those 2 errors): https://github.com/moderntribe/the-events-calendar/blob/4.5.1/src/admin-views/events-meta-box.php#L170

Please let me know what you discover.

[Cliff]

Hi, William. Thanks for your interest in our plugin suite.

Our Event Aggregator (EA) product only imports from the iCal format or specific APIs (e.g. from one The Events Calendar site to another). It does not handle XML.

If you can get your data in an iCal format (check it validates, like at http://severinghaus.org/projects/icv/), I’d say it would work with EA.

Alternatively, you could use our CSV import or the native WordPress Importer (which is XML but a very specific format, really only useful if exported from one WordPress site to another).

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi. This definitely shouldn’t be happening. I’m guessing you have some custom code that isn’t checking if our plugin exists and, when it doesn’t, it fails. It might be in your active theme’s functions.php file…

Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see during normal operation of your site (hopefully none) and then deactivate The Events Calendar plugin and you should definitely get at least one debug message.

Please let me know how this goes for you.

[Cliff]

Hi, Josh. Sorry you’re experiencing this.

Please provide a link to your Eventbrite event URL so I can test and see if I can replicate the issue.

[Cliff]

Thanks for sharing, Alex. I’ve passed your feedback along.

We’ll leave this in Pending Fix status at this time.

[Cliff]

Thanks. I updated it again. Is it 100% accurate now?

[Cliff]

I’m glad you’re making progress.

From your 2nd screenshot, it appears ‘id’ would get set to a string and not an integer. See https://github.com/moderntribe/the-events-calendar/blob/4.5.1/src/Tribe/Linked_Posts.php#L145-L164

[Cliff]

I want to make sure I understand what you’re saying…

1. Is it correct that the Attendee Information Report is working on your test site?
2. Is there _tribe_tickets_meta in the database of the live site even though the Attendee Information Report does not display any of it?

Note: to make sure you’re not confusing _tribe_tickets_meta database information for Attendee Information submitted for another event, it can be helpful to buy a new ticket and put something unique in the ticket’s Attendee Information.

Let me know.

[Cliff]

I’m glad to hear you’re all sorted out now! Thanks for letting us know. 🙂

[Author]

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