Casey

Forum Replies Created

Viewing 15 posts - 1,861 through 1,875 (of 3,499 total)
  • Author
    Posts
  • in reply to: Urgent!! update shut down website! #127203
    Casey
    Participant

    restoreoregon,
    Sorry to hear you’re having trouble here, but hopefully I can help. We’ve just released a Hotfix for Events Calendar PRO (version 3.5.1), which should resolve your issue. Please try deleting your previous version of the plugin, and installing this newer version to see if that fixes the problem. Just let me know if I can help further.

    Thanks! 🙂

    -Casey-

    in reply to: jQuery conflict? #126942
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Sorry, this key is out of installs #126938
    Casey
    Participant

    weezypops,
    Shoot us an email at pro(at)tri.be and we’ll see what we can do to get this issue resolved. Make sure to reference this thread, so our support staff can see all of the troubleshooting steps you’ve taken. Thanks! 🙂

    -Casey-

    in reply to: Sorry, this key is out of installs #126933
    Casey
    Participant

    Can you verify that your license keys were pasted in correctly, and that there are no preceding or trailing spaces? Just go to Events->Settings->Licenses and verify there. If all of the license keys validate on that page successfully, then go ahead and click ‘Save Changes’ at the bottom.

    After doing that, go back to Dashboard->Updates and click ‘Check again’ to refresh the updates that are available and try again to update the plugin. Let me know if that fixes the issue, or if we need to investigate further. Thanks! 🙂

    -Casey-

    in reply to: Add Orgaziner to calendar detail overlay (Part II) #126909
    Casey
    Participant

    That would explain it. 😉 Yes, this is possible, you’ll just want to modify views/pro/week/single-event-hourly.php to use some of the code that I shared for the single-event.php file, and then update views/pro/week/tooltip.php using the code I shared above.

    Keep in mind that you might have to modify some of the code in order for this to work in week view. For example you’ll need to change some of the variable names ($event_id to $event->ID) in order for the Organizer to be retrieved successfully.

    You should be able to take my month view example and modify it for Week View fairly easily. Good luck! 🙂

    -Casey-

    in reply to: Upcoming Events List Widget doesn't link to category #126899
    Casey
    Participant

    onelittlemoose,
    After reviewing further, I see that we have this issue logged as a bug to fix in a future update. I’ll keep you updated here as we have more information on when this fix might be complete. Thanks and stay tuned! 🙂

    -Casey-

    in reply to: Add Orgaziner to calendar detail overlay (Part II) #126896
    Casey
    Participant

    Lars,
    Yes, I tested this successfully in my own environment. Different organizers were displaying for me with no issues. Did you make the modifications to single-event.php?

    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Sorry, this key is out of installs #126890
    Casey
    Participant

    weezypops,
    Were you able to confirm that the URL you’re wanting to receive updates on, is the one that’s activated on License Keys page?

    in reply to: Add Orgaziner to calendar detail overlay (Part II) #126875
    Casey
    Participant

    Ok, I’m still getting my feet wet on the new tooltip templating system, so thanks for bearing with me. If you look in views/month/single-event.php, you’ll see a very thorough write-up on how the new JavaScript templating system works, along with the ability to add your own variables for use within tooltip.php using the tribe_events_template_data() function.

    Go ahead and override the template and replace the code at the bottom of views/month/single-event.php (starting at line 191) with the following code: https://gist.github.com/ckpicker/9936083

    Then you’ll need to update your tooltip template to display this organizer variable that we’ve made available. You can do that using the following code:


    [[ if(organizer.length) { ]]
    Organizer: [[=organizer]]
    [[ } ]]

    That should finally get you where you need to be with this. Give that a shot and let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Server lost connection during recent update #126857
    Casey
    Participant

    k24small,
    We have a small percentage of users that are reporting a similar issue. Our developer has provided a patch that we’d like for you to test out in your local environment to see if it resolves the issues you’re having. Just replace events-pro/lib/tribeeventspro-schemaupdater.php with this file then try refreshing your admin several (possibly many) times to see if the issue goes away.

    Please respond back here as soon as you’ve had a chance to test this out, as we’ll be pushing out a hotfix ASAP. Thanks! 🙂

    -Casey-

    in reply to: Sorry, this key is out of installs #126836
    Casey
    Participant

    weezypops,
    Thanks for getting in touch! With your personal license for Events Calendar PRO, you’re entitled to receive updates for one website. To manage which website can receive updates, just login to your Tri.be account and go to your License Keys page. From there, you can deactivate updates for any URLs that you’re not actively using the plugin on.

    Double check that and then try updating again, and let me know if you’re still having issues. Thanks! 🙂

    -Casey-

    in reply to: Remove next previous events #126827
    Casey
    Participant

    gpeery,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. When making changes to your template files, you should always be doing template overrides (as described in the themer’s guide) and not editing the files directly in the plugin folder, since updating the plugin will cause your changes to be overwritten.

    In order to make your changes again, you’ll need to override the wp-content/plugins/the-events-calendar/views/month/nav.php file to remove the navigation references, or an easier alternative would be to change your style settings to Tribe Event styles (Events->Settings->Display screenshot), which will only display the navigation links below your content.

    Give those suggestions a try and let me know if it does the trick for you. Thanks! 🙂

    -Casey-

    in reply to: Mini Calendar Widget #126820
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Safe to upgrade Events Calendar Pro to 3.5.x? #126818
    Casey
    Participant

    Hey everyone! As best practices, you should always make backups of your files and database before updating anything. We are actively working on the issue that gohwebmaster referenced, and have a beta hotfix that seems to be fixing the issue for most users so far.

    We’ll keep you all updated as the situation progresses. Thanks! 🙂

    -Casey-

Viewing 15 posts - 1,861 through 1,875 (of 3,499 total)