Urgent!! update shut down website!

Home Forums Calendar Products Events Calendar PRO Urgent!! update shut down website!

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  • #126974
    restoreoregon
    Participant

    I updated the events calendar this morning (we have events calendar pro) and my entire site is inaccessible! I tried reverting to the version I had installed yesterday via ftp, but it did not help. I can’t get to the admin panel.

    #127203
    Casey
    Participant

    restoreoregon,
    Sorry to hear you’re having trouble here, but hopefully I can help. We’ve just released a Hotfix for Events Calendar PRO (version 3.5.1), which should resolve your issue. Please try deleting your previous version of the plugin, and installing this newer version to see if that fixes the problem. Just let me know if I can help further.

    Thanks! 🙂

    -Casey-

    #127205
    Casey
    Participant

    Sorry, but I should have mentioned that you can download this latest version from your downloads page on Tri.be here: https://theeventscalendar.com/my-account/downloads/

    Thanks! 🙂

    -Casey-

    #127506
    restoreoregon
    Participant

    Thanks Casey, I think we are going to wait until after our big events in early May. Bluehost had to restore our entire site from the previous night’s backup after that update and we’re in the middle of our big spring fundraiser. I will feel more daring after ticket sales are over.
    Denise

    #127662
    Casey
    Participant

    Denise,
    Ok, thanks for letting us know. Always be sure to back up your database and files before doing any updates too! I’ll go ahead and close this thread out, but feel free to start a new thread if needed. Thanks! 🙂

    -Casey-

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