Casey

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Viewing 15 posts - 1,546 through 1,560 (of 3,499 total)
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  • in reply to: Link-list doesn't work in Tribe Events Style #145360
    Casey
    Participant

    Dirk,
    Thanks for getting in touch! This is due to your theme overriding the default browser styles to remove bullets. You can add them back by adding the following CSS to your theme’s stylesheet:


    .tribe-events-single .entry-content li {
    list-style:disc;
    }

    Give that a shot and let me know if it does the trick. Thanks! 🙂

    -Casey-

    in reply to: Change Upcoming Events Title Tag #145346
    Casey
    Participant

    brain916,
    Thanks for getting in touch! You should be able to change that text by adding the following code to your theme’s functions.php file: https://gist.github.com/ckpicker/11401169

    Give that a shot and let me know if it does the trick. Thanks! 🙂

    -Casey-

    in reply to: Modify Previous Events & Next Events Pagination #145337
    Casey
    Participant

    brain916,
    Thanks for getting in touch! You should be able to change that text by pasting the following snippet into your theme’s functions.php file: https://gist.github.com/ckpicker/11401099

    Give that a shot and let me know if it does the trick. Thanks! 🙂

    -Casey-

    in reply to: Body Font color White #145335
    Casey
    Participant

    jouvertrecords,
    Thanks for getting in touch! Can you include a URL to the page in question, so I can investigate further? Thanks! 🙂

    -Casey-

    in reply to: Events not showing up in calendar since WordPress update #145327
    Casey
    Participant

    starfiresports,
    Thanks for your patience, and for sending the database files. I was able to successfully import your database into a new WordPress 3.8.3 instance. While running the default 2013 theme, I was able to successfully view the calendar and all imported events with no issues (screenshot).

    Since you also tested with plugins deactivated and using the default theme, this leads me to believe it’s an issue with your host’s MySQL settings. Please try adding the following code snippet to your theme’s functions.php file to see if this helps to alleviate the issue: https://gist.github.com/jazbek/6585714

    If that still doesn’t resolve the issue, I would recommend reaching out to your hosting support to see if they can inspect the database queries to see why no data is being returned. I’d be happy to help answer any questions they might have regarding how the plugin works.

    Try those steps above and please let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: how to show in calendar just september month #145275
    Casey
    Participant

    Unfortunately, our Calendar widget will always show the current month. The ability to select a default month is not currently supported in the widget. If this is something you’d like to see in a future release, I would suggest submitting it as an idea on our UserVoice page. Our team periodically reviews the most popular ideas for possible inclusion in a future release of the plugin.

    With that being said, you could still select a filter on the Calendar Widget to only show events of a certain category. This would ensure that your Upcoming Events in September would always display correctly.

    I hope that helps, but let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Event Calendar Pro problems on Iphone and Ipad ? #145272
    Casey
    Participant

    With the introduction of version 3.5, our plugins are now mobile responsive. So, you should be seeing things work correctly on mobile. Can you send me a URL where your calendar is located, so I can investigate further? Thanks! 🙂

    -Casey-

    in reply to: Looking for a host that can handle this plugin #144579
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Google Calendar Import? #144389
    Casey
    Participant

    Roger,
    Thanks for getting in touch! Yes, it is currently possible to import individual events into Google calendar, but the plugin doesn’t currently have the ability to import multiple events into Google Calendar (although it’s definitely planned for a future version). Please let me know if that helps to answer your question. Thanks! 🙂

    -Casey-

    in reply to: considering license restrictions #144385
    Casey
    Participant

    Sascha,
    Thanks for getting in touch! Please take a look at this FAQ, which should address your question, and let me know if I can help further.

    Thanks! 🙂

    -Casey-

    in reply to: Change Page Title for all calendar views #144380
    Casey
    Participant

    chrisdm,
    Thanks for getting in touch! You should be able to do this by pasting the following snippet into your theme’s functions.php file: https://gist.github.com/ckpicker/11375183 You’ll just want to make sure that you change the ‘Something Else for’ text to match what you’re wanting to display.

    Give that a shot and let me know if it does the trick for you. Thanks! 🙂

    -Casey-

    in reply to: Widget Not Functioning #144372
    Casey
    Participant

    rmorson,
    Thanks for getting in touch! I’d be more than happy to help you out here. Please take a look at @brook’s reply in this thread and let me know if it solves the issue that you’re experiencing.

    Please let me know if you’re still experiencing this issue after following the advice in that thread, and I’ll do my best to help you out! Thanks! 🙂

    -Casey-

    in reply to: All Recurring Events Duplicated on Upgrade #144364
    Casey
    Participant

    Chris,
    Thanks for reaching out and sorry to hear you’re having trouble here, but hopefully I can help. With version 3.5, we greatly restructured how recurring events are working behind the scenes. Because of that, a few users have reported issues when upgrading directly from a much older version (like 3.1).

    To fix this, we recommend deleting all existing ‘Recurring Events’ and then re-creating them (which will essentially “upgrade” them to the new recurrence format). To help you easily see all of the recurring events on your site, you can set a ‘Recurring’ filter (screenshot) on the back-end and batch delete them that way. I definitely understand that this isn’t ideal, but we’ve found that this has fixed the issue for the small subset of users that were experiencing this.

    Please give that a try and let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Where are the events templates? #144354
    Casey
    Participant

    wdaggett,
    Thanks for getting in touch! Regarding your first question, I’m not sure where that top Countdown widget is coming from, but upon further inspection it looks like it’s not from our plugin. I would reach out to the developer of that widget to have them help you troubleshoot the issue there.

    Regarding your second question, take a look at our New User Primer and themer’s guide, which both have lots of information and should address these customization questions that you have here.

    After reviewing those, feel free to let me know if you still have further questions. Thanks! 🙂

    -Casey-

    in reply to: Calendar Widget – Initial loading styles #144342
    Casey
    Participant

    metrex,
    Thanks for getting in touch here and sorry to hear you’re having trouble here, but hopefully I can help. Can you try temporarily reverting to the default 2013 theme to see if this issue persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further. Thanks! 🙂

    -Casey-

Viewing 15 posts - 1,546 through 1,560 (of 3,499 total)