Casey D

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Viewing 15 posts - 106 through 120 (of 1,178 total)
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  • in reply to: Admin -> Events page default ordering #618283
    Casey D
    Member

    Hello flawlessvictory,

    There is unfortunately no way to change the default ordering, but it is sortable.

    You can click on the column heading, or use the url ‘wp-admin/edit.php?post_type=tribe_events&orderby=start-date&order=asc’

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: WooCommerce Tickets for Booking classes #618274
    Casey D
    Member

    Hello merlin1710,

    Thanks for contacting us! Customization goes beyond the scope of the forums, but luckily we have a few tuts set up for these requests!

    Nearly all these tweaks can involve the Themer’s Guide. If you check out our Themer’s Guide, you could probably make a template override to display what you want.

    1. A css rule for hiding ‘.tribe-events-back’ will get rid of the ‘<< All Events’ link. You can also remove it from the single-event.php view file.

    2. Here are two tuts for removing the iCal and Google Cal links.

    3. I believe you want to remove line 82 and 83 of the /views/single-event.php template. Make sure to make an override as instructed by the Themer’s Guide!

     

    Can you expand more on your other requests? Do you want to only allow the purchase of one ticket per order?

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: Upcoming Events Widget #618254
    Casey D
    Member

    Hello Becky,

    Thanks for contacting us! When you say ‘reduce the space’ do you mean the padding? If so, you should be able to easily change that with CSS.

    2014-08-08 at 6.32 PM

     

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello rv1000,

    Thanks for contacting us! I’m not entirely sure I understand your request.

    Here I have an event over multiple days (8/11-8/14). You don’t want dots on the 12th and 13th? Is that a correct understanding?

    2014-08-08 at 6.27 PM

    – Casey Driscoll

    in reply to: Event Not Showing Up on MAP VIEW #618216
    Casey D
    Member

    Hello persyst,

    This is very similar to your other thread, as it concerns the generation of latitude and longitude.

    I’ll be happy to answer your questions there (there are instructions there now for troubleshooting this problem).

    I’m gonna close this thread as a duplicate. See you there!

    Cheers!

    – Casey Driscoll

    in reply to: Recurring events with different times #618211
    Casey D
    Member

    Hello ten9inc,

    Thanks for contacting us! Sorry that isn’t a feature right now. The way our DB schema is set up, the definition of a recurring event is they have the same time on multiple days.

    If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

    You’ll need to create different events for your different times.

    If that won’t work for you, we’ll be happy to refund your purchase. Just email [email protected] with your original purchase receipts.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: Events List: Previous Events link is not working #618199
    Casey D
    Member

    Hello aparsvp,

    Thanks for contacting us. Since this is a theme conflict, I’m not sure we’ll be able to help you much, sorry.

    I’m not entirely sure what is happening here, but the action on the link is to snap up to the top. Maybe the theme is adding a js setting to stop the typical action (move browser to page)? The link hrefs look correct from what I can tell.

    I would contact the theme provider. Since we know it works with Twentyeleven, there isn’t much we can do.

    Even if you manually add additional links with the ‘tribe_get_previous_events_link()’ and ‘tribe_get_next_events_link()’ I’m not sure it will help. The theme js may override those too.

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

    in reply to: How to search by country? #618184
    Casey D
    Member

    Hello persyst,

    1) The ‘Map View’ map is set my lat/lon, as opposed to the other maps which are set by address. If it isn’t showing up on the Map View map, it means it doesn’t have a lat/lon registered. You can check to see if it has a lat/lon by looking in the DB under the wp_postmeta table, or by using the Event Rocket plugin. If there is no lat/lon, you can try creating one by resaving the venue/event information, or by changing the address slightly and saving. This will trigger the lat/lon converter. (Belém, <abbr title=”Para”>PARA</abbr> Brazil isn’t a ‘real’ address, which is why it isn’t showing up by default… maybe? I’m not sure why it is showing up after search though. I can dig more once you confirm it has lat/lon)

    2) There are two search fields: ‘Search’ and ‘Location’. Search is by keyword/content of the event. If you have the words ‘Belem, Brazil’ in the Content, Tax or Title it will will show up when you use ‘search’ (but NOT if it is just in the Venue). If you set a Category (Taxonomy) of Brazil, it should show up in the search then too. Location search is very different, it is based on a geo math radius of the coordinates. The radius is set by setting in your WP-Admin > Event Settings, default is 5 miles I believe. So when you search ‘Brazil’, the plugin does math between two points: the central lat/lon of ‘Brazil’ and a 5 mile radius around that. Since Belem is well outside that circle, it unfortunately doesn’t show up. The location search is really built for local/neighborhood event search.

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello belisama,

    Thanks for contacting us!

    I’m not sure I entirely understand the situation. Are you trying to create a small list of important ‘sticky events’? Just a short list of events (3? 5?) with just the names right under the ‘Upcoming Events’ title?

    2014-08-08 at 5.51 PM

    If so, this isn’t a feature that works out of the box, but would be generally simple with a template override. If you check out our Themer’s Guide, you could probably make a template override to display what you want.

    If this is what you are trying to do, what I would do is create a single post with the content being the list of links that you want. I would then create an override to query that specific post and dump it between the title and the list.

    I want to make sure this is what you want before moving forward though; I can give you quite a few more pointers.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: Trouble Updating Plugin #618151
    Casey D
    Member

    Hello hbsstudios,

    Sorry you are dealing with this frustration! From the information it sounds like an update/server glitch, especially if the you have two plugins in the admin. (I’m not positive how update technically works, but I believe WP installs the new version and removes the old. In this case the original was not removed)

    Are the duplicate PRO plugins identical? If one is 3.7 that would confirm my hunch.

    If nothing else, you can just manually update the PRO plugin to 3.7. A small hassle, but it seems like everything is running fine. The .org plugins are much easier to auto update than external plugins.

    You don’t have to pay much heed to the warning, that is just a heads up that there is an update out.

    I’m not entirely certain on the functionality of Network activated plugins, I believe the functionality depends on the plugins. Some show in Network Admin, some in site admin, depending on activation. I can look more into that though.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

     

     

    Hi Blakemiller,

    Thank you for posting! In this forum we try to keep our threads focused on just one user’s problem. This ensures that we are addressing your specific problem instead of a general group one, and not possibly missing anything unique your situation.

    To that end, would you mind opening up a new topic here about your issue? If you could please detail in your own words exactly what your problem is (instead of just linking here), that will go a long way towards helping you get this issue resolved as fast as possible. I hope you understand our reasoning here and do not mind this extra step, we have just found it serves our users best.

    Cheers!

    Casey

    in reply to: Date & Time not showing #618137
    Casey D
    Member

    Hello rippkedesign,

    I’ve run into this before, it almost definitely a theme issue. The date/time is there, just hidden in the css for some reason.

    Which theme are you running? I’d like to document this for users with the same issue.

    Here is the detail on the hidden elements, for the single event view. If you set that to ‘display:block;’ they will appear again.

    2014-08-08 at 5.34 PM

     

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: Event Registration Website Questions #618051
    Casey D
    Member

    Succinct answer, to get started (if I understand the problem) you’ll need these 4 plugins:

    – Casey Driscoll

    in reply to: Event Registration Website Questions #618042
    Casey D
    Member

    Hello Greg Dietrich,

    Sorry for the delay! Our notification switch didn’t flip.

    If you are ok with no ‘multi user’ registration, any of our ticketing plugins will work well. WooCommerce Tickets is by far our most popular solution, and it works well with the popular WooCommerce e-commerce solution.

    Besides that premium plugin, you will need the WooCommerce extension for Stripe payment gateways.

    Sorry again for the delay! I’ve set an email notifier on this thread. If you have any other questions I’ll be happy to answer over the weekend.

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

    in reply to: 3.7 update – can't see google maps #617269
    Casey D
    Member

    Hello latiuscia,

    Thanks for contacting us!

    In you WP-Admin, under Event Settings > Display tab, you should find a section to activate the Map view.

    2014-08-08 at 1.49 PM

    If that was deselected somehow, sorry if that was on us! I’m not sure if something wrong happened; we haven’t heard about it elsewhere though.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: How can I remove fields from being displayed? #617240
    Casey D
    Member

    Hello granpasmurf,

    You should be able to target and remove unwanted content with CSS, I believe that would be the easiest way. Using Dev Tools you can select the piece you don’t want and then add a display:none; rule to your CSS.

    Otherwise, if you check out our Themer’s Guide, you could probably make a template override to display what you want.

    If you give me more specifics (links and screenshots), I may be able to help you out more. Here are some excellent tools for uploading some screenshots!

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

Viewing 15 posts - 106 through 120 (of 1,178 total)