Casey D

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Viewing 15 posts - 1,051 through 1,065 (of 1,178 total)
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  • in reply to: Do I have to start over with Event Calendar Pro? #147387
    Casey D
    Member

    Hello adivajra,

    Congrats on upgrading! Once you get up and running I’m sure you’ll love it. 😀

    First, it might be helpful to check out our primers. They’re quick videos that will bring you up to speed quickly.

    The pro plugin is an add-on, you install and activate it along with the free The Events Calendar plugin you already are using. So you won’t lose any data at all!

    Of course, this is a great opportunity to add: Always have a recent backup of your site! I’m assuming nothing bad will happen, but better to be safe than sorry.

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello jeataylor,

    Thanks for contacting us, sorry you are experiencing this! This has been an issue for quite a few users this last few weeks, but we have it resolved.

    This press release should answer your questions I believe. It’s best to upgrade directly to 3.5.2, and in the press release you will find a plugin to remove the duplicate events.

    Please make sure you have a recent backup of you site before you start! I’m assuming nothing bad will happen, but better to be safe than sorry. It sounds like you already have one; if you do you’re set!

    https://theeventscalendar.com/release-events-calendar-pro-3-5-2-hotfix/

    Does this make sense? Let me know if I can explain anything else!

    Sorry for the difficulties, we’re hear to help in anyway we can.

    Cheers!

    – Casey Driscoll

    in reply to: Search and filter bar don’t work #147248
    Casey D
    Member

    That’s great to hear!

    We’d love it if you would leave us a review and let people know how much you like the plugin! http://m.tri.be/jt

    Cheers!

    – Casey Driscoll

    in reply to: Show Day as well as date #146720
    Casey D
    Member

    Hello gpeery!

    Great news! I just did a relevant tutorial for this yesterday! https://theeventscalendar.com/support/documentation/add-start-time-to-event-title-in-month-view/

    Same concept, using the Themer’s Guide, you could probably make a template override to display what you want. Override /views/widgets/list-widget.php.

    Find the ‘duration’ section and add the tribe_get_start_date() function
    <h4>tribe_get_start_date( $post->ID, true, ‘l’ ) for long day (Thursday)</h4>

    40 <div class="duration">
    41   <?php echo tribe_get_start_date( $post->ID, true, 'l' ) . ' '; ?>
    42   <?php echo tribe_events_event_schedule_details(); ?>
    43 </div>

    2014-04-30 at 3.45 PM

     
    <h4>tribe_get_start_date( $post->ID, true, ‘D’ ) for short day (Thu)</h4>

    40 <div>
    41   <?php echo tribe_get_start_date( $post->ID, true, 'D' ) . ' '; ?>
    42   <?php echo tribe_events_event_schedule_details(); ?>
    43 </div>

    2014-04-30 at 3.46 PM

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    More good news! Here is another snippet from a few months ago that should do what you originally asked https://theeventscalendar.com/support/forums/topic/event-cost-disabled-with-wootickets-and-i-want-it-back/

    I haven’t personally tested it, but it appears to work well.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello vinejuice,

    Thanks for contacting us, this is interesting! I haven’t seen this before, but I just confirmed it on my machine.

    The reverse is also true, if you had a previously posted price, there is no obvious way to edit it.

    2014-04-30 at 3.10 PM

    After talking with the developers though, this apparently was a conscious decision. Because you can add multiple tickets with WooTickets, it wasn’t clear which ticket should show or how it should be displayed, so it was deliberately left out.

    Here is a snippet you will find useful https://theeventscalendar.com/filtering-tec-to-show-prices-from-woocommerce-tickets/

    It will do exactly what you are looking for and display a range of costs if there is more than one type of ticket available. The tutorial gives exact directions, but let me know if you need help.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    Edit: To be super clear, there is no way to add the price as before if you have WooCommerce Tickets activated. You will have to create at least one ticket, but the tutorial will show you how to display the ticket price as before.

    in reply to: Can I filter by country? #146679
    Casey D
    Member

    Hello pnegyesi,

    Welcome back! Sorry it didn’t work out the first time.

    Out of the box, our plugin isn’t exactly built for this functionality. Users have the ability to search by location, but that is not quite the same functionality you are looking for.

    I would recommend you take a look at our premium Filter plugin. With the filter plugin, you can add a country category to each event and then users can select which country they want to show on the calendar.

    We unfortunately don’t have a live demo set up anywhere but here is a screenshot of it in action. There are a few more screenshots on the product page on the link above.

    2014-04-29 at 2.37 PM

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

    in reply to: Problems with Events Calendar Pro #146668
    Casey D
    Member

    Hello jpmorales,

    Thanks for contacting us, sorry to hear about this! Two questions:

    – Is it just the plugins page that doesn’t work?
    – Can you take a screenshot of the non-working plugins page? I’d like to see which part is failing.

    Also, in the WP-Admin, at the bottom of the Events > Settings > Help tab, there will be a ‘systems settings’ box. Can you copy that and paste it into a private reply?

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

    in reply to: Events Calendar Pro kills the WordPress Admin-Panel #146626
    Casey D
    Member

    Hello reimedia,

    Sorry you are experiencing this! I bet this is super frustrating.

    We’ll get you up and running quickly.

    If it was the activation that was bungled, I’m assuming the files are just fine, just the DB is messed up. But you may need to re-upload your plugins, or just The Events Calendar.

    Through Cpanel or FTP, access the /wp-content/ folder on your server. Change the name of the ‘plugins’ directory to something like ‘plugins-old’, this will disable all plugins.

    Try to access the admin again, you should be able to get in. Go to the plugins admin page and confirm all the plugins are deactivated. In FTP, change the name of the folder back to ‘plugins’ and reactivate each plugin.

    Please make sure you have a recent backup of you site before you start! I’m assuming nothing bad will happen, but better to be safe than sorry.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    <span style=”font-size: 13px;”>- Casey Driscoll</span>

    in reply to: Upgrading to Events Pro, Activated, But No change #146617
    Casey D
    Member

    Hello tpylant,

    Thanks on upgrading! Once we get this sorted out I’m sure you’ll love it. 😀

    Sorry you’re experiencing this right from the start! A few things could be at play here.

    First, it might be helpful to check out our primers. They’re quick videos that will bring you up to speed quickly. Especially this recurring events video; it might have the answers you’re looking for.

    Other than that, could I get some more details? It will help if I can reproduce the problem from this end.

    It would help to get some more info too. Could I get the answer to these questions?

    – Do you have a public link I can link I can look at?
    – In the WP-Admin, at the bottom of the Events > Settings > Help tab, there will be a ‘systems settings’ box. Can you copy that and paste it into a private reply?
    – Make sure both plugins are activated, as pictured below. Are you using latest versions, The Events Calendar 3.5.1 and The Events Calendar Pro 3.5.2? Since you just upgraded I’m assuming you are, but it is worth checking.

    2014-04-30 at 1.20 PM

    The recurring events feature is located in the date/time box of the event, if that helps at all.

    2014-04-30 at 1.16 PM

     

    Does this make sense? I’m sure we can get you up and running soon!

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello aalmon,

    Can you install and activate the Twentytwelve theme, and confirm the month view tooltips are working then? This will confirm that your theme is the problem. I’m not sure we will be able to help with this, you may have to contact the theme developer for an update.

    But first I’ll need to know what theme you have and that it is the core of the issue.

    Does this make sense? Let me know if I can explain anything else.

    Cheers!

    – Casey Driscoll

    in reply to: WP_Quqery get event by year #145833
    Casey D
    Member

    Hello unikmedia,

    Thanks for contacting us! I believe this gist will point you in the right direction:

    https://gist.github.com/jo-snips/5112025

    I assume because you are writing your own WP_Query you don’t need much help, but let me know if I can give you any pointers.

    One of our devs recommends tribe_get_events() over a straight WP_Query. Set eventDisplay to custom and start_date and end_date appropriately to mark the year using Y-m-d (or yyyy-mm-dd)

    http://docs.tri.be/Events-Calendar/source-function-tribe_get_events.html#154-170
    http://docs.tri.be/Events-Calendar/source-class-TribeEventsQuery.html#785-832

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

    in reply to: Integrating Filter into main Search #145811
    Casey D
    Member

    Hello pswebsitedesign,

    Thanks for contacting us. From what I can tell, this is what you want, yes?

    2014-04-29 at 7.17 PM

     

    The short answer is “no, we don’t support that”. If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

    The long answer is “yes….. maybe….” with quite a bit of creativity. A developer may be able to add something with our filter api and Themer’s Guide, unfortunately that level of customization goes well beyond the scope of the forums.

    It’s worth noting, that the filter bar has a horizontal view, but I don’t believe that is what you want. It still wouldn’t be a unified search box.

    2014-04-29 at 7.27 PM

    Sorry I didn’t have a better answer!

    – Casey Driscoll

    in reply to: Get event title from associated ticket to output in cart #145797
    Casey D
    Member

    Hello teamworks,

    Thanks for contacting us! Typically that level of customization goes beyond the scope of the forums, as it is just too time consuming to help all users.

    If you reply back to what code you currently have though, I could probably offer you pointers/guidance pretty quickly. A pastie or gist might be more suitable than pasting it directly into the forums.

    Cheers!

    – Casey Driscoll

    in reply to: Search and filter bar don’t work #145784
    Casey D
    Member

    You can remove all of our plugins safely. All of our data persists in the database; nothing is deleted even if the plugins are deactivated and removed.

    I’m assuming at this point the problem is with the domain migration. You got the two biggest entries, but there can be several other urls that need changing, depending on the set up.

    Are you able to do a search/replace on your entire database? Especially the wp_posts table (or what would be called the wordpresswp_options on yours). You might find dozens or hundreds of ‘peter-holzer.com’ strings that need to be changed still.

    Please make sure you have a recent backup of you site before you start! I’m assuming nothing bad will happen, but better to be safe than sorry.

    I’m not sure this will fix it, but it will be a good start.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

Viewing 15 posts - 1,051 through 1,065 (of 1,178 total)