[Brendan]

Hi there,

Thanks for considering our products. Good question. There is only one submission form and it can be used to submit events into any category. In other words, Community Events is a single submission form that allows the site visitors to submit any type of event to the calendar.

Thanks,
Brendan

[Brendan]

Hi Lydia,

Thanks for considering our products. You can definitely add the Events Calendar Pro to the home page through what is called a shortcode. this can be done in the sidebar as well as seen in your example site.

Hope that helps and let us know if you have any other questions.

Thanks,
Brendan

[Brendan]

Hi Lydia,

Thanks for considering our products. You can definitely add the Events Calendar Pro to the home page through what is called a shortcode. this can be done in the sidebar as well as seen in your example site.

Hope that helps and let us know if you have any other questions.

Thanks,
Brendan

[Brendan]

Hi There,

You can just purchase a new license and associate your site with the new license key.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Unfortunately, we are unable to get admin access. I do see its gone now. I also see another one that expired today that looks like its in past events as well.

Is it working correctly now for you?

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for the log file. I do see quite a few errors. Here are a few things we want to look at:

– what is the error message (when hovering over the red excl mark)?
– what are the import limit settings (Events > Settings > Import)
– how is the import set up? (screenshot maybe to see if the start date or phrase defined)

Thanks,
Brendan

[Brendan]

Hi there,

That’s really weird. We don’t see the same thing locally and other users are not reporting this issue, so it seems to be specific to your site. Before we go any further, is it possible for you to create a clean staging environment and start with nothing except The Events Calendar and see if you can replicate there? If you can, mind sharing admin credentials in a private reply? We don’t normally do that but in this instance and on a staging site we’d be open to doing so.

If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Thanks,
Brendan

[Brendan]

This reply is private.

[Brendan]

Hi Gen,

Sorry about that. When you placed your function and what you were trying to do, it read like you were needing support. My apologies.

We have recently added support for the tooltips to work with the shortcodes in the Pro version.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

I see that the event just says March 10th. Can you check the event and see if the year is associated as well?

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. The options you mentioned are the only two we offer.

Thanks,
Brendan

[Brendan]

Hi Navin,

Thanks for emailing support. You would need the Events Tickets Plus which would integrate with Woocommerce.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

[Brendan]

No worries!

Thanks for the update.

[Author]

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