[Brendan]

Hi there,

Hmm, not sure why they would not show up then. You may need to regenerate thumbnails. There is a plugin you can use to do this called “regenerate thumbnails”

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. Images would be stored in the uploads folder so location would be “wp-content/uploads” and you would need to manually move those over to the new site using ftp.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. Out of the box, there is not an option to export this data but since the data is stored in Woocommerce it seems possible with an additional plugin or some custom development to extract this data from the database.

Thanks,
Brendan

[Brendan]

Hi Noel,

Thanks for emailing support. Yes, to sell tickets using Woocommerce, you will need the Event Tickets Plus add-on.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and purchasing our plugin. The community events plugin is an additional add-on with many community features. This plugin is separate and is an additional cost. Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. You can always upgrade at anytime and just pay the difference.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. If you need to import events from these services, check out our Event Aggregator product. This will help you automatically import already created events.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. Currently we only have those two plugins available for this program. Sorry for any inconvenience.

Thanks,
Brendan

[Brendan]

Its hard to say how its shifting, but importer is just reading the data that it was given.

See below for the Isle of Dogs event. I took this out of your ics file you sent and it shows the start time of 2300 which is 11pm. So not sure how thats getting mixed up on the Google Calendar end but when our system reads this ics code its 11pm. In the header of the ics file the timezone shows America/New York, is that the timezone you are targeting?

SUMMARY:Isle of Dogs
TRANSP:OPAQUE
X-APPLE-TRAVEL-ADVISORY-BEHAVIOR:AUTOMATIC
END:VEVENT
BEGIN:VEVENT
DTSTART:20180505T230000Z
DTEND:20180506T010000Z
DTSTAMP:20180525T143037Z
UID:6B6E514F-FFCD-44CE-9641-0D369DEA5404
CREATED:20180424T170816Z
DESCRIPTION:
LAST-MODIFIED:20180424T170816Z
LOCATION:
SEQUENCE:0
STATUS:CONFIRMED
SUMMARY:Isle of Dogs
TRANSP:OPAQUE
X-APPLE-TRAVEL-ADVISORY-BEHAVIOR:AUTOMATIC
END:VEVENT
BEGIN:VEVENT
DTSTART:20180506T230000Z
DTEND:20180507T010000Z

[Brendan]

Hi there,

Thanks for emailing support. The only option is to export them as an ics file.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. To get started troubleshooting, can you try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. In this case you would need the Events Calendar Pro to submit the mini calendar shortcode.

Thanks,
Brendan

[Brendan]

Hi there,

It helps to have the timezone especially when importing, otherwise discrepancies may occur. When you add a timezone, does it resolve the issue?

Thanks,
Brendan

[Brendan]

This reply is private.

[Brendan]

Hi there,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Author]

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