Brendan

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Viewing 15 posts - 256 through 270 (of 2,028 total)
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  • in reply to: Public Holidays / Blocks of "Closed" Days #1609295
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Although this is a great idea, there isn’t any feature that would accomplish this without custom coding of the calendar. Most users will break them out of the series.

    You are definitely welcome to suggest this as a feature or community extension by visiting our User Voice Forum.

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    It says PLUS doesn’t work with recurring events, what is the ETA of this addition.

    Currently, there is no ETA on this addition. You can cast your vote here: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets

    We want our customers to use Stripe or something else due to PayPal’s high charge. What is the change in flow when we use WooCommerce features (different payment gateway then PayPal) to check out? Is there a demo?

    You can use any payment gateway available on the Woocommerce platform. Essentially, the event ticket is just a product so its functionality is handled through Woocommerce. In regards to a demo, we do not have one but we do offer a 30-day refund if this solution doesn’t work for you.

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. When you click “Add Ticket” now its by default that is Woocommerce product so you do not need to select anything additional.

    Thanks,
    Brendan

    in reply to: Tickets #1609271
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    Yes, you can add multiple tickets to each event.

    Thanks,
    Brendan

    in reply to: license key missing after event calendar pro update #1609239
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Sounds like you may have the key in the wrong field. Go into Events > Settings > Licenses and ensure the key is placed under the heading “The Events Calendar PRO”

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Event Aggregator Service #1609236
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Your client will want to follow the instructions on scheduled imports and in particular ical imports.

    This article goes into the settings and how its setup.

    Thanks,
    Brendan

    in reply to: multible events whit the same ticket #1609235
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    Unfortunately, there is no automated way to do this. If you duplicate an event with a ticket it will cause issues. What you can do is create a ticket and save the fields, that way every time you create a new event you can just choose the same fields.

    Thanks,
    Brendan

    in reply to: Opt-in newsletter for ticket buyers? #1609223
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. The best option would be to place a checkbox when setting up the ticket so they can give consent to receive the newsletter. You would then need to export the attendee data (name/email) into your mail program like Mailchimp.

    Thanks,
    Brendan

    in reply to: Customize Default Wording: Change 'Events' to 'Schedule' #1608690
    Brendan
    Keymaster

    Awesome, glad it worked!

    Thanks,
    Brendan

    in reply to: Searching for All Events in a Calendar #1608345
    Brendan
    Keymaster

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Automatically post from Microsoft Outlook Calendar #1608276
    Brendan
    Keymaster

    Hi there,

    We don’t have anyone on staff to help set this up… however, you can reach out to a customizer to help with any setup or custom development tasks.

    Thanks,
    Brendan

    in reply to: Customize Default Wording: Change 'Events' to 'Schedule' #1608275
    Brendan
    Keymaster

    Hi there,

    The instructions are a little confusing so I apologize. You will need to add the entire function to get this to work as seen below:

    function tribe_custom_theme_text ( $translation, $text, $domain ) {
     
    	// Put your custom text here in a key => value pair
    	// Example: 'Text you want to change' => 'This is what it will be changed to'
    	// The text you want to change is the key, and it is case-sensitive
    	// The text you want to change it to is the value
    	// You can freely add or remove key => values, but make sure to separate them with a comma
    	// This example changes the label "Venue" to "Location", and "Related Events" to "Similar Events"
    	$custom_text = array(
    		'Events' => 'Schedule',
    	);
     
    	// If this text domain starts with "tribe-", "the-events-", or "event-" and we have replacement text
        	if( (strpos($domain, 'tribe-') === 0 || strpos($domain, 'the-events-') === 0 || strpos($domain, 'event-') === 0) && array_key_exists($translation, $custom_text) ) {
    		$translation = $custom_text[$translation];
    	}
    
        return $translation;
    }
    add_filter('gettext', 'tribe_custom_theme_text', 20, 3);

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Event Page & Email Format Editing #1608269
    Brendan
    Keymaster

    Hi there,

    do you charge for every transaction made or not?

    The actual charging would be done by you and whatever e-commerce solution you choose (ie, Woocommerce, Tribecommcerce, Easy Digital Downloads). For example, if you choose PayPal to accept payments, they will charge you fees on every order. You will need to see what their fees are in your situation.

    And how about the remittance, will people from different countries/regions pay the same amount?

    This as well would be handled by the e-commerce solution. Using Paypal is an example, if you set the price in USD, they will charge the purchaser in USD and it will be converted by their bank if its a different currency.

    what kind of payment methods are available for registering to events?

    This again would be handled by the e-commerce solution, however, most people choose PayPal which handles all major credit cards along with PayPal accounts.

    Thanks,
    Brendan

    in reply to: Mobile View – not working #1608268
    Brendan
    Keymaster

    Sounds good,

    Thanks,
    Brendan

    in reply to: Unable to update plugin #1608267
    Brendan
    Keymaster

    Awesome!

    Thanks,
    Brendan

Viewing 15 posts - 256 through 270 (of 2,028 total)