Brendan

Forum Replies Created

Viewing 15 posts - 1,876 through 1,890 (of 2,028 total)
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  • in reply to: Maps JS errors #1396303
    Brendan
    Keymaster

    Hi there,

    Sorry you are having issues with Google maps.

    If you would like to remove it completely, you can add the following to your functions.php file in your theme.

    function remove_events_map_apis() {
        wp_dequeue_script( 'tribe_events_google_maps_api' );
        wp_dequeue_script( 'tribe_events_embedded_map' );
        wp_dequeue_script( 'tribe-gmaps' );
        wp_dequeue_script( 'tribe-events-pro-geoloc' );
    }
    add_action( 'wp_print_scripts', 'remove_events_map_apis' );
    

    Let me know if this works for you.

    Thanks,
    Brendan

    in reply to: My server is experiencing major high load #1396279
    Brendan
    Keymaster

    Hi Stacy,

    Thanks for the email and sorry you are experiencing high loads. The best advice would be to clean out old events especially if you have a lot of events of the site.

    You might stumbled upon this article before, but just in case it haves some good tips → https://theeventscalendar.com/knowledgebase/performance-considerations/

    Let me know if this offers you some improvements.

    Thanks,

    Brendan

    in reply to: Display of available tickets #1396276
    Brendan
    Keymaster

    Hi there!

    You can hide it with the following CSS:

    .tribe-events-list .tribe-tickets-left { display: none; }
    

    I hope that helps!

    Thanks,
    Brendan

    in reply to: Listing an event – admin moderation #1396274
    Brendan
    Keymaster

    Hi!

    Yes, we do offer an option in the settings for this type of feature. Hope that helps.

    Thanks,

    Brendan

    in reply to: EDD pending status decreasing ticket stock #1396272
    Brendan
    Keymaster

    Hi Liesbet,

    Sorry for the issue. However, this seems like an issue with EDD. I found an article that may assist you further with these time of pending order issues.

    http://docs.easydigitaldownloads.com/article/190-payments-not-marked-as-complete

    Hope that helps!

    Thanks,

    Brendan

    Brendan
    Keymaster

    Hi Daniel,

    Sorry you are experience errors. Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,

    Brendan

    Brendan
    Keymaster

    Hi Melissa,

    Sorry you are experience JavaScript errors. Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,

    Brendan

    Brendan
    Keymaster

    This reply is private.

    in reply to: Bundles #1396249
    Brendan
    Keymaster

    Hi Thorsten,

    Good suggestion on the bundle. I will present this idea. In regards to downloading an individual event, there is a button at the bottom of each event that will download this to their calendar.

    Hope that helps!

    Thanks,

    Brendan

    in reply to: choise of theme – ajax theme #1395479
    Brendan
    Keymaster

    Hey there, I’d be happy to help!

    First off, I do want to note that we are fairly limited in how much we can support custom development questions like this.

    That said, I’d be happy to at least point you in the right direction as best I can. We also have a ,,list of freelancers,, who we would happily recommend for this level of help.,

    Cheers!
    Brendan

    in reply to: Link to custom page #1395477
    Brendan
    Keymaster

    Hey there, I’d be happy to help!

    First off, I do want to note that we are fairly limited in how much we can support custom development questions like this.

    That said, I’d be happy to at least point you in the right direction as best I can. We also have a list of freelancers who we would happily recommend for this level of help.

    Cheers!
    Brendan

    Brendan
    Keymaster

    Hi Rand,

    Not sure why it was canceled but I can go ahead and add another license in your account with the same expiration. To view new license, go to My Account > License Keys

    Hope that helps!

    Thanks,
    Brendan

    in reply to: BLACK FRIDAY SALE #1395475
    Brendan
    Keymaster

    Hi Stefan,

    Thanks for emailing support. The coupon is internal and expires on our end as well. Sorry for any inconvenience.

    Thanks,
    Brendan

    in reply to: Bundles #1395473
    Brendan
    Keymaster

    Hi Thorsten,

    Thanks for emailing support and considering our products! The ultimate bundle would be the best priced for what you need. Hope that helps.

    Thanks,
    Brendan

    in reply to: Upgrade showing full price #1395469
    Brendan
    Keymaster

    Hi there,

    I have seen this issue twice recently so it may be a bug. I am sending an escalation to proper team and will get back to you. Sorry for the inconvenience!

    Thanks,
    Brendan

Viewing 15 posts - 1,876 through 1,890 (of 2,028 total)