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Howdy Andy,
Thank you very much for reporting this. I will have to track down someone on the team with that phone to try an reproduce the issue, so we can then fix it ASAP. So far every other phone we’ve tested with has worked fine.
In the mean time are you seeing this same issue on any other site in our showcase? If not, then this would seem to be an issue with our custom theme and not the calendar itself. You should be able to safely run the plugin on your site without issue.
Thanks again!
- Brook
Pretty much. That snippet is long dead at this point, the API it used is nowhere to be found.
I believe we actually could still do this with the current Eventbrite API and plugin, but there has not been much demand for it of late. Would you be interested in requesting this as a feature here? Typically with smaller features like this we are willing to build snippets if a few folks request it. And there is no easier way to get multiple on board with your idea than posting it to our official feature suggestion page there.
- Brook
Howdy Jörg,
That’s awesome, we got past the PHP error!
I’d like to accept your offer regarding you running a debugger on the server. How can I securely pass you the server login credentials?
I wish I could do that! The debugger I am referring to though requires a special type of server and configuration, it’s what we use when developing plugins. It’s not really something we can run on others servers.
Also, do you want me to enable all PHP error messages?
Not just yet. I wish to double check on something. It appears we are currently not using the API key for the venue location info, and I want to talk to the developers to find out why.
- Brook
Ahh great! I am glad you got straight in touch with George there since he wrote the snippet.
I see what you’re getting at with the “attendee meta info”. Right now we do not have a great API for retrieving and displaying meta info, and so we are not yet developing much in the way snippets for it. However, if you wish to hack together a solution I can point you in the right direction. Checkout this file: /event-tickets-plus/src/Tribe/Meta/Render.php . You will notice on about line 77 there is a function called ticket_email_meta() that displays the meta info in our tickets info. This could be heavily modified to display the info in the Woo Emails instead.
As I said we are hoping to make this easier in the future, and when we do it is likely we will come up with a few snippets of our own that showcase the easier to use API. Until then all we have are hacks like the above.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
For sure Jens. Usually you would paste it at the top of your theme’s functions.php file. Replace the opening “<?php” with the snippet, as snippets include that opening tag. Did you already do that, or did you possibly leave the duplicate tag in your file?
Snippets are typically used by folks who have an understanding of PHP syntax. I apologize for not clarifying. If you are not comfortable with fiddling inside PHP files, than any sort of snippet might not be a customization you’d be keen on undertaking. If you continue experiencing errors and do not want to soldier on though, please don’t hesitate to reach out. If you would not mind opening a new topic dedicated to your issue that would be awesome, we can’t provide much support here in the presales forum.
Cheers!
– Brook
Howdy again Michael,
Brook, that is exactly what I am talking about! How can i enable the show map feature on the community form?
Excellent, glad we’re on the same page. The show map box actually should appear on both the front and backend when you add an event. Your Community Event there was the one that had it checked so I believe it’s appearing on your website as well.
The only thing is that there is a bug right now that hides this box when you edit an existing event, whether you edit that event from the backend or Community form. This bug is already fixed in version 4.2.4 of our plugin, and that is currently scheduled to be released sometime next week. Once that fix is out you can just update and edit an event to restore the form. I am sorry for the inconvenience.
Unfortunately the map feature isn’t working for community events created in the front end where you pick a pre existing venue. Brook – Do you have an update on this issue as my thread was closed by the autobot
Ahh that silly autobot. We are going to lengthen the time he gives before closing a thread. What a pain!
I just reopened your original thread if you do still need to discuss things. As I mentioned above we do have a fix coming in our very next release. And when the fix is ready we’ll reach out to you in you topic and let you know its out. Please let me know if you have any more questions or anything.
Cheers!
– Brook
Unfortunately no. The only way Eventbrite allows this is via editing the ticket afterwards.
Please let me know if you have any more questions. Cheers!
– Brook
For sure. I will leave this open for a couple weeks anyways just in case you finish. Don’t want you to have to open a new topic needlessly.
You might checkout the plugin Query Monitor. It is very useful for getting an idea of what queries happen on a given page. Could be helpful for sorting through those logs. It could also be very useful for figuring out how effective your caching is, as it will tell you how many queries still happen with your cache on.
Let me know if you need anything else.
– Brook
