Brook

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Viewing 15 posts - 4,156 through 4,170 (of 4,796 total)
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  • in reply to: #129486
    Brook
    Participant

    Thank you Olaf for your detailed response. Our devs would definitely be interested in seeing that analysis/report if you do not mind sharing a copy of it. Collecting real world data like specific queries that are slow on your server is very helpful to us in our quest to improve MySQL performance. Would you mind either posting a link here using the “Set as private reply” feature, or emailing a copy of it to [email protected]? Any other information you would be willing to share could also be quite helpful.

    We actually just improved the performance of recurring events in version 3.5 among other things. If you have not already upgraded I definitely encourage you to test out the new version. Thanks again!

    – Brook

    Brook
    Participant

    Howdy aabarnod,

    Since this thread has gone two weeks without a reply I am going to close it. If at any point in the future you would like to pick this topic up, feel free to open a new thread. Thanks!

    – Brook

    Brook
    Participant

    Howdy mcmvanbree,

    I am sorry, after taking a closer look at your code I am seeing some syntax errors and such that would make it inoperable. it is a bit harder to spot such things with how our forum renders code.

    This modification probably makes the most sense as a filter (not an action) that kicks in anytime a tribe featured image is called. Then you would just have one WP Hook. If the image is not blank, then you would just return it. However if it is blank and definitely for an event, then you could return the organizer image if that is set. I hope that helps get you started down the right direction.

    You might also find it useful to write your code in a program like PHPStorm. That will point out any syntax errors in your code, and go a long way towards helping you write this snippet.

    Cheers!

    – Brook

    in reply to: Searches in Internet Explorer not working #129439
    Brook
    Participant

    Well that is certainly more than a cosmetic issue. I was able to reproduce that issue when I enabled Filterbar. Normally I always have that plugin enabled, but my testing environment is a bit different on older versions of IE. I apologize for not catching on sooner.

    I just updated the bug report to include this information, and bumped up the suggested priority. It is now up to our development team to figure out where they can fit this in the development schedule, since they are also aware of any other bugs that may need fixing and their schedules.

    Thank you so much for reporting this Sean. We definitely want to get it fixed as soon as we can. I appreciate your thorough testing too, it helped narrow things down nicely.

    – Brook

    in reply to: Accessing different calendars for different groups? #128989
    Brook
    Participant

    Howdy John,

    What you want is definitely possible as a customization. I have a snippet that can be modified  with great ease, especially if you are familiar with WP User Roles. Simply put, that snippet allows you to selectively hide event categories (and the events within) from some user roles. So, for instance if you have some events that you only want registered users to see, then you would put all of those events in a category, or even multiple categories, and then hide those from guests by modifying the above.

    Does that make sense? Will that work for you? Please let me know. Cheers!

    – Brook

    in reply to: Flags Google Map and format price #128983
    Brook
    Participant

    Howdy Gian,

    Thank you for posting. I am glad to help you. I am not 100% that I am understanding you correctly though. 🙁

    1) You posted this in the “Community Events” plugin so I am assuming that you are talking about when one of your community users posts an event from the public submission form, then edit the venue. When I go in and do this in my stock website it edits fine. There is only one flag on the map both before and after my edit, and it indicates the most recent update that I have saved. Could you possibly provide some screenshots of the problem? And maybe some detailed steps on how I can reproduce this issue?

    2) What search results? Are you trying to filter by date using the filterbar? Right now the cost filter in our filterbar is not working properly. We are planning to fix it as soon as possible.

    Does that make sense? Please let me know. Cheers!

    – Brook

    in reply to: ERROR to display events of month April #128961
    Brook
    Participant

    Howdy JMA,

    I am so sorry for this delayed response. I tried to respond to your post last week when you made it, but after I clicked “submit” it disappeared. I am guessing that I accidentally closed the Window before my comment truly submitted. My apologies!

    I do not quite follow your problem. Do you have events in April that are not showing up? Are the not showing up on the front end area of your site that users see, or the “back end” WP Admin area? Both?

    Could I possibly get a working link to your site? It might even be helpful if you could create a temporary admin account for me to login and try a couple of tests, if you are comofrtable with that. If so, would you mind creating the account and posting the username/password here. Make sure to check the box “Set as private reply” when you respond, that way no one else will see the password in your post.

    Does that make sense? Please let me know. Cheers!

    – Brook

    in reply to: Recurring events in wrong months?!?? #128922
    Brook
    Participant

    Howdy again Adam,

    I really like what you have done with the site. It is cool to see it now that everything looks finished.

    Have you tried going to WP Admin > Events > Settings and playing with the option to ‘Only show the first upcoming event in a recurring series’? Does any combination fix things? If not…

    Sadly, I am more than a little suspicious that one of your customizations is causing the conflict here. Probably either a theme override, or your theme itself. <span style=”font-size: 13px;”>I wish there was an easier way to narrow the culprit, but our standard debugging procedures are by far and away the best method to do so. Would you mind running through them?</span>

    Could you try temporarily activating the default 2013 theme, and seeing if the issue persists.

    If disabling the theme fixes it — We have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

    If the issue persists in the default 2013 theme — Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

    Please let me know the result. Cheers!

    – Brook

    Brook
    Participant

    I follow you, Nitin. If you do want to create a customization built from the ground up to suite those needs, it actually should be relatively easy if you are versed in the WP API. Our plugin runs all of it’s calls through tribe_get_events(). It is very similar to get_posts() from the WP API, only is accepts some optional arguments regarding event times/recurrences, and allows you to sort by event dates.

    The best way to do this is probably to add your own rewrites to WordPress, effectively creating a new set of pages. For each user you could add a page, and using tribe_get_events simply select events authored by that user.

    Does that make sense? Will that work for you? Please let me know. Cheers!

    – Brook

    in reply to: Recurrence Not working with new release #128754
    Brook
    Participant

    Glad to hear it rosspub. Thank you for posting the solution.

    We have had trouble with custom post type plugins in the past. They seem to change too many things about how WordPress works, and thus frequently conflict with other plugins like ours that use custom post types. Glad you were able to remove it. Cheers!

    – Brook

    in reply to: Only one title… #128752
    Brook
    Participant

    Hello again Grégoire,

    If you are already on the Default Page Template, try the Default Events Template or one of the others listed in the drop down. One of them might fix things for you.

    If none of the other options in the drop down worked, and you have not been able to follow the Themer’s Guide for modifying the Single Events template, then you might be able to hide the element using CSS. Are you familiar with CSS? You should be able to create a CSS rule to select that element, and set it to display:none; It is not an ideal solution, but it works if you are not a “themer”.

    I hope that helped you. Let me know if there is something more I can do. Thanks!

    – Brook

    Brook
    Participant

    Howdy mcmvanbree,

    Is that code working properly for you? I am interested in adding it to my list of snippets along with a credit to you of course. While I have never seen someone request this before, it is an interesting customization and definitely might popup again. Thanks for sharing!

    – Brook

    in reply to: Duplicated Entry Question #128351
    Brook
    Participant

    Definitely worth trying to get your server admin to add that capability. It really helps with search engines and so forth, in addition to resolving this.

    I do apologize though that this is causing you troubles. If you need anything else from me regarding this please let us know. I truly hate it when bugs like this are a pain for our users, so I want to do all that I can!

    I see you have marked this resolved. Feel free to open a new topic should you need anything else.

    By the way, if you have a minute or two, we would love it if you could write a few words about the plugin here. Thanks Damon!

    – Brook

    in reply to: List of Attendees and other Registration Information #128338
    Brook
    Participant

    Howdy marindee!

    It sounds like you might be interested in one of our “ticketing” plugins (see the “Products” drop down in the upper right), not necessarily the PRO version. Each of these allows you to sell tickets, or give them all away for free. You can even have some free/some sold if you prefer. Our most popular ticketing solutions are EDD Tickets, and WooTickets. These tie in with the WordPress plugins Easy Digital Downloads or WooCommerce respectively. You might also be interested in EventBrite, which ties in with a third party event planning service that is pretty awesome, and also assists you in selling or freely giving away tickets.

    From there you can view a list of tickets sold, and who they have been sold to. To be clear this is not full roster, in that it only tells you “John Doe (example name) bought 5 Tickets”. So you not have the names/data of everyone coming, you would just know that 4 people are coming with John Doe.

    Does that make sense? Do you think one of those plugins would work for you? Please let me know. Cheers!

    – Brook

    in reply to: Can't get event titles on mobile device #127174
    Brook
    Participant

    Thank you for running through those steps. I am glad we were able to narrow it down.

    That is indeed a very commonly used plugin. We do our very best to be compatible with other large plugins/themes like that, we even reach out to their developers at times and work together.

    You are the first person I have seen report a compatibility issue with that plugin though. I will certainly keep an eye out for any more reports. Are you running any special or custom settings with that plugin that might be causing it to behave a bit odd?

    – Brook

Viewing 15 posts - 4,156 through 4,170 (of 4,796 total)