Can't get event titles on mobile device

[kenmoorhead]

Getting the same error on both iPad 2 and iPhone 5 Safari.

On either device, the calendar view is immediately followed by this string:
/*/*>*//*

When I click a specific date (i.e. April 5, 2014) this is displayed below the above string:

Events forApril 5,2014
/*>*/

And no event titles are rendered.

[Brook]

Howdy kenmoorhead,

That is no good. I have loooked into this, and my gut feeling is that we are dealing with a theme issue, possible some theme overrides that are not compatible version 3.5 of the plugin.

Would you mind running through some diagnostic steps for me to confirm? First, could you try temporarily activating the default 2013 theme, and seeing if the issue persists.

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

Thanks! Let me know if that helps isolate the problem, and what we have isolated it to. Of, ir I can answer any other questions I would be glad to. Cheers!

– Brook

[kenmoorhead]

Thanks Brook. I went through the steps above; reverting back to the 2013 default theme, the issue is cropping up only when the W3 Total Cache (http://www.w3-edge.com/wp-plugins/w3-total-cache/) plugin is active. I don’t have any theme overrides in place, so it seems this plugin is the culprit.

I can live with having the plugin deactivated for the time being, but would really appreciate some guidance on resolution here since this is a very commonly used optimization plugin.

[Brook]

Thank you for running through those steps. I am glad we were able to narrow it down.

That is indeed a very commonly used plugin. We do our very best to be compatible with other large plugins/themes like that, we even reach out to their developers at times and work together.

You are the first person I have seen report a compatibility issue with that plugin though. I will certainly keep an eye out for any more reports. Are you running any special or custom settings with that plugin that might be causing it to behave a bit odd?

– Brook

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