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Howdy kostas,
Thanks for posting. Glad you are enjoying our plugin so much that you would like to buy the PRO version as well.
Could you please elaborate about which Google Map is not importing. Are you saying that when you go to the Event page you are not seeing a map (example)? If so, please make sure you have checked the box “Show Google Map”. You can find this box by clicking “Edit Event” and then scrolling down to the Venue section. If the box is unchecked, please check it and click update.
If you are referring to a different Map, could you specify which one for me? It might help to have an admin login for me to see the problem. If you would not mind providing that as well. Make sure to use the box “Set as private reply” when posting private information like your login, that way no one but Tribe staff can see your data. Thanks!
– Brook
Howdy njainb,
I am seeing both the title and the featured image on all three. :-/ Example. Do you mind if I ask, what browser are you using if you are not seeing these titles?
– Brook
Howdy eastbayaa,
That is a good question. The text match is case sensitive. So instead of
($text === 'EVENTS FROM'you would want to do$text === 'Events From'. Of course, this is confusing if your theme has a CSS style that changes these to uppercase, which is very common even among some of the default themes. Very good question.You can certainly change the wording from events to meetings in all text strings if you want. Using that snippet you already have, remove the $text === ” portion, just check the domain. Then, run a search/replace on any text string that comes through replacing ‘Events’ for ‘Meetings’. This might have some unintended side effects, but it is a simple solution. Probably worth a shot for you, just test it thoroughly.
Does that make sense? Did that work for you? Please let me know. Cheers!
– Brook
Howdy gian,
When I created an event on your site with a euro symbol and included a comma in the price, it still appear in the list results of your pages. Perhaps I still do not understand this bug?
The time did reset to 0, however. This could be a conflict with your theme or one of your plugins, since I am not seeing it in my install. The best way to test this is to try temporarily activating the default 2013 theme, and seeing if the issue persists.
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
– Brook
Thanks Adam. I look forward to helping you get this resolved. Maybe recreating events will fix it? I tried creating a test event and it show up in April, when the first upcoming occurrence was. So far we are 1/1 on new events. I just wish that I was 100% sure on the culprit, even if that is going to be the easiest fix.
– Brook
Howdy gian,
Thank you so much, the screenshot and your clear descriptions really helped!
Regarding the price issue, I am not able to reproduce that. See here, I have created a euro event and separated the price with commas, and it still appears when I perform searches. This sounds a problem unique to your site, unless you are noticing something in that screenshot that I did wrong.
Also, when I posted an event from community form like a regular non-admin user, then come back and edit it, the time that I originally chose is preserved. If I change the time as a user, it updates properly. But if I do not change the time it stays the same like you would expect. I am unable to reproduce that bug as well. 🙁
I now see what you mean about the one “flag disappearing” when you edit the event. I will report this bug at once to our developers. Thank you again for documenting it so well!
If I am missing any steps, or being unclear, please let me know. Thank you!
– Brook
Howdy agruden,
Since we have not heard from you in a couple of weeks we are going to close this topic. If you have any further questions please let us know. As soon as we implement multiple time zone support we will let you know here. Thanks!
– Brook
Howdy Sten,
That is going to be awesome! Our plugin does have a nice API for add/update/delete. If you are simply needing it to import data (add) then checkout our CSV importer for a great example of how to import events from other sources.
Furthermore, our plugin actually uses WP Posts & taxonomies to store all of the data. So in addition to our APIs that make it easier to do things like select events by date range, you will have the numerous WP APIs for at your disposal as well. It is all very extensible and quite powerful. I have seen users do some pretty impressive things with these tools.
– Brook
Thank you Adam! I have logged in and tried all that I can. Unfortunately without being able to switch to the default theme and disable your plugins myself, there is not much more I can test. Your current theme disables many things about TEC, and some of those things I would use for debugging. If you were to permit me to do this, let me know. And definitely create a full backup before hand (this is something only you can do, not me). Any time you are disabling lots of plugins and swapping themes a backup is a good idea. Better safe than sorry, but especially because I/Tribe can not be held liable if something happens while debugging a site you voluntarily give us debugging access to, so a backup is your insurance and guarantee.
I also understand if you do not want to allow me to fiddle with those settings, especially on a live site. In that case, the only ideas I have left are: Try recreating the events that are missing some dates, and see if the newly created ones work better. If not, fully reinstalling WP and your plugins is probably in order. A pain I know, but when you have run through all other debugging steps this becomes a far more likely culprit and thus more worth a shot.
I really wish I had better news. 🙁
– Brook
Oh definitely. I am seeing that now as well.
If you would not mind creating an admin account for me to login and run some diagnostic tests, that would be awesome! Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. Thanks for offering a login, hopefully I can get some extra information using that and figure out what is going on.
– Brook
Howdy revolution,
I do not believe that is a bug. Our documentation regarding that function is a bit out of date. I am hoping we can get it updated and improved here soon.
It is strange that removing that line made it work for your however. For me it was working fine with the line included. Either way I am glad it is working now, and I will talk to my manager about prioritizing an update to our tribe_get_events documentation. Hopefully that will clarify things and avoid future confusion. Thanks for posting your resolution!
– Brook
Adam, thanks for running through those steps. In looking at your site right now it seems to be fixed. In the upcoming list you linked to, only events from April are showing up. Were you able to fix it, or did it fix itself by some manner of magic?
– Brook
You are on the right track there.
As you might be aware we do on occasion write complete snippet (instead of just instructions like I gave you) when we have seen multiple people request it; but, this is not actually part of the PRO support that we offer. Rather, it is something we do pro bono, as a way of giving back to our awesome users. Unfortunately we cannot afford to do this with every customization we see requested, only ones where we see a few users requesting it. Since you are the only person I have been able to find who wants this customization, I am afraid it currently falls outside of our gratis snippet design scope.
If you would like to recommend to recommend this as a feature for our plugin please do so. Or, if you have the budget you can certainly hire someone. Even if you do not personally know someone whom you can hire, have no fear. We keep a list of freelancers who are quite capable of making changes on your behalf. You can obtain this list by emailing [email protected] and requesting it.
Thank you for being understanding. If you have any questions, or are curious about our scope of support, please ask. Thanks again!
– Brook
Howdy again,
Olaf, the first thing the dev said to me when looking at this is “those queries are from 3.4”. She spotted instantly that they were lacking some improvements from version 3.5. As it stands the analysis will not help us too much since it does not represent our current code/improvements. When you have time, would you mind running through the regular plugin update procedure and testing out 3.5? Does it offer your marked improvements? If not, is it possible you could give us an analysis for the latest version. We really want to keep improving performance as much as we can, so if you can get a second report for the latest one the extra info would go a long way. Thanks!
– Brook
