Forum Replies Created
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AuthorPosts
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September 3, 2014 at 9:50 am in reply to: Event calendar page blank but individual event pages work #719686
Brook
ParticipantHowdy vent2me,
That is a new issue! I have not seen this before. I really like your theme.
I can not say for sure why this is happening. But, I think there might be an easy solution. First of all, do you have theme overrides per chance? Try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’.
If you lack theme overrides it is also possible that a different page template will work better. If you go to WP Admin > Events > Settings > Display, select one of the other options in the Templates drop down. Try each of them out, does one work?
So far I have not seen anyone else using the same theme. If none of the above works, we are going to be left to stabbing in the dark at a solution. Please let me know the results. Cheers!
– Brook
Brook
ParticipantHowdy Aisling,
It sounds like this WooCommerce plugin might be what you are looking for: http://www.woothemes.com/products/woocommerce-checkout-add-ons/
I have not personally used it so I can not say for sure, but give it a look. Basically if a users adds an item to their cart, like a ticket to a 4 session event, it allows you to have extra options added upon checkout. It looks to me like it might even allow you to setup 4 different required radio fields with 9 options each, and from the soudns of it that is exactly what you need. This would all happen at checkout.
Again I have not run that plugin myself. Based on everything I have read it should work perfectly with WooTickets, our plugin that allows you to easily add tickets to event and for a user to add those ticket products to their cart.
Does that answer your question? Please let me know if you have any followups, or if that settles it for you. Cheers!
– Brook
Brook
ParticipantHowdy Adrian!
The iCal exporter exports the current view’s events. If you are on month view it will export that month’s events. If you are the upcoming list view, it will export all of the currently visible upcoming events, which by default is the next 10 events.
The easiest solution here would be to change your “Number of events to show per page” in WP Admin > Events > Settings > General. But, that has far reaching implications in that every page in your site which shows upcoming events will display that number of events, not just iCal. If you want a more fine tuned solution then you would want to tab into the iCal WP Query and set the posts_per_page to a different value. You could do that using the filter tribe_events_pre_get_posts.
Does that make sense? It is my pleasure to help you! I just checked in with the crew this morning and we seem to all be doing well. Thanks for asking!
– Brook
September 3, 2014 at 2:24 am in reply to: Collecting Attendee Names for Multiple Ticket Orders #718865Brook
ParticipantI hear ya. If there was something more I could do, other than being up front about our status, I would happily do it.
Regarding your inquiry, that plugin does look promising. I have not seen anyone try to use it in combination with our plugin, particularly in the way you would like to. However, based on the plugins description I do not see why it would not work. That said, it does breeze over a lot of technical details, to the point that I only have a fuzzy understanding of many thing.
All our ticketing plugin really does is create a new Woo product for each ticket. It assigns that Ticket to the “Tickets” category, and checks the box “Virtual” indicating that it is not a physical product. For most intents and purposes all tickets are ordinary Woo products, and so they tend to work remarkably well with other addons. The only thing that changes, is that there is no ordinary product page for tickets. Rather the product page is actually an HTTP redirect to the event details page. This can cause problems for any Woo plugin that relies on the Woo product page. But, based on what I am seeing it does not appear like this plugin would require access to that page at all, given that it is adding screens in the standard Woo checkout area which our plugin does not modify. Especially if you are just interested in adding a variant of the checkout Gift field, which it looks like allows you to specify the names of who the product is for. Maybe armed with this extra info you could ask the folks selling the plugin if they foresee any conflicts? You might also check what their refund policy is. If it is anything like us you have a nice windows in which to try it out and make sure it works on your server.
Please let me know if I can be of further help. Thanks, Adam.
– Brook
Brook
ParticipantHowdy APA,
I am trying to reproduce this to the best of my ability. I have list view setup as the default. I am on List view clicking << Previous. On your site event the Next >> link is not working. Yet, on every other site and server I have tested, which is quite a few, those links work great!
One of the few differences between my test environment and yours is that you are running some unique plugins and of course your theme. If you are 1000% sure it is not the theme, then it would be worth checking your plugins as well. We have an easy to follow guide on testing for these sorts of things.
Ygirod, would you mind following the same conflict test and seeing what happens?
I do want to help you guys. But, I am unable to reproduce it after spending some time trying. Furthermore, in the 100s of hours we have spent testing and developing the plugin not one member of the team has reported this problem either. Thus, having you guys text for conflicts is the next step, as there is a huge probability that is the problem. Once we know what is conflicting we can look into a fix.
– Brook
Brook
ParticipantAwesome! Happy to hear it. I am going to archive this topic in that case.
By the way, if you have a minute or two, we would love it if you could write a few words about the plugin here. Happy developing!
– Brook
Brook
ParticipantShould bulk edit still work correctly with v. 1.7?
I do not know. 🙁 There were so many changes in 1.9 it would not surprise me, but neither I nor anyone on the team is testing in versions of jQuery other than what WordPress is currently using.
If there is any way that can you revert to the default version of jQuery, that would tell us straight away if it is the problem. Best bet would be to run our conflict testing procedure. But that might not be possible.
Some very technical procedure you could try if you are the sort who does that: Set PHP to reports errors to a log and double check if there are any in it. Perhaps log warninsg too. You might also check the MySQL logs. The fact that it is only limitted to 3 posts does make me wonder it it is related to SQL, though it is a long shot. You could even setup a WP Query logger to see if the WP delete queries are even accurate, and if they are, can you run them manually?
Just some more ideas to throw out there. My primary suspect is that it is one of your unique customizations to the site that is not mxing well with the plugin. Disabling those customizations one by one is certainly a good way to isolate it down, and then we can look about a fix.
– Brook
September 3, 2014 at 1:45 am in reply to: Changing starting day of the week (monday vs. sunday) #718801Brook
ParticipantHowdy ygirod,
I appreciate the research here, digging up a topic from last year. So when you go to the WordPress Admin area and create or edit an event, then select a date, the date pickers drop down does not respect your day of the week setting? Or perhaps, is it when you visit the front end of your site and go to List view. , click the “Events from” box, and that drop down does not respect the setting? If it is not the backend edit screen, then it is a different issue than what we addressed in 3.3. If it is the List View datepicker as I described, then rest assure that this is a known bug and something we plan to address. It was introduced in a recent update by accident.
– Brook
Brook
ParticipantThank you Tony! I can now reproduce it when I set my PHP error reporting to include warnings. I will log that so it can be fixed in the future. In the mean time, it is definitely a good idea to disable Warnings on any production website, and that will resolve the problem. This particular warning is actually a prime example of why. It is not even pointing out a real error/potential bug, rather it is just going to require adding extra code in order to hide a useless warning. All the same we like all PHP projects have numerous bits of code working around or hiding those sorts of warnings, so I appreciate your pointing this one out so it can be hidden in the future.
Does that all make sense? Is there any thing else I can help you with? If not, mind marking this topic resolved? Cheers!
– Brook
Brook
ParticipantThanks Adrian! It might not be a help desk per se, but it certainly serves much the same function.
We have found that not only does one issue per topic result in faster responses, it also has benefits for future users trying to research problems. One other major benefit is that it helps ensure things do not slip through the cracks. If you are adressing multiple issues in one thread, especially one involving multiple users, it is easy to get so focused on some that one slips through. No good!
Since this is now resolved I am going to archive the topic. Thanks for posting and sharing that solution!
– Brook
Brook
ParticipantHowdy bnlpros,
Thanks for dropping by. I am not sure I can answer that right off the bat. I am a bit unclear. What pages are you trying to add HTML content to? Is it a certain view, like Month or List? Is it the “signle events view”, AKA the event details page? Or is it more specific, like just the month of August while in Month view? Or 4-5 Event details page, but not the rest of them?
Regardless of your answer to the above questions, all of those things can be accomplished with our APIs. Checkout our docs. In the elft hand pane you will see a list of functions. Scrolling down a bit you will see the tribe_is_ functions. Those let you detect what page you are currently on, and add very specific content. Here is an example snippet that lets you adjust the <title> element using those functions, and can be adapted to adjust anything else that is filterable. It might even be possible to just skip those functions entirely, and just create a theme for a given view. Like if you wanted to add something to ever single events page, you could just create a theme override.
If you want to do this purely through HTML and CSS, that might be possible though a bit janky. Add the HTML that you want to appear on these pages but wrap them in an element with a unique CSS class. Hide that element via CSS. But, then on the page that you want it to appear, craft an overriding CSS rule that targets it via the unqiue CSS classes in the body tag. For instance:
body.single-tribe_events .hide-me-content{display:block;}Would show .hide-me-content only on the single events pages.
Does that answer your question? Any thing else I can help with? Please let me know. Thanks!
– Brook
September 2, 2014 at 10:46 am in reply to: Events Calendar Widget only displays current month events #717470Brook
ParticipantHowdy jinsley8,
Unfortunately that is true. Here is a feature suggestion about changing that functionality.
We are rolling around a few ideas for improving this widget. One thing we are actually looking into is the possibility of simply combining these widgets into one, and having the calendar be a toggle. A second possible improvement would be for the default view of the widget to show all upcoming events, not just this months. Of course, if you clicked next/prev month or clicked on a day in the calendar then it would limit you to that day. But, on the one hand an argument can be made that the default no clicks view could show all upcoming events.
This is something we are discussing as a team. All changes to existing functionality carry with them a lot of gravity, inevitably some will not like it. So we need to make sure that it will be both feasible and wanted by the majority. If you have any comments or questions let me know. Thanks!
– Brook
September 2, 2014 at 10:40 am in reply to: Google Map not showing on Facebook-imported events #717450Brook
ParticipantI am actually going to archive this. Hopefully no one minds. I just do not want stevendavisphoto to be getting emails about something that has been resolved for over a year. Typically we archive things after two weeks, but this one slipped past the gatekeeper.
– Brook
September 2, 2014 at 10:38 am in reply to: Google Map not showing on Facebook-imported events #717447Brook
ParticipantHowdy ygirod,
With CSV import you can actually specify whether to show the map or not for each item. If you would like to show it for ever item, then simply add another column to your CSV and fill it with “yes”, then when you go to import select that column for the Event Show Map Link.
Does that make sense? If you need further assistance, would you mind opening a new topic? I would be happy to help. We do our best to keep things to one issue per topic. Thanks!
– Brook
August 31, 2014 at 11:07 am in reply to: Fix needed: Sort attendee checkin by name or email list #713912Brook
ParticipantHowdy Robyn,
Thanks for adding your feedback. At this point we know that there are two users who would like this functionality. Have you taken a look at our suggestion page? I just searched for anything with the word attendee in it. Personally I could not find a suggestion that would help with this problem. If none of those look applicable to you, please feel free to add it. That will help other users to find it and if they want the feature too then it can be prioritized higher.
We certainly do not wish to impose any sort of rigid bureaucracy on suggesting ideas. Suggesting it on User Voice is not necessary, but it does it make it a lot more likely to get implemented. In my searching I was only able to find two people who would like this feature, you and Adam. That is out of tens of thousands of users. I hope you can understand that a feature request which only two people want is naturally going to be a bit lower priority than one that 20 people or 200 people are requesting. While popularity is not the only metric, it is obviously an important one. So if you have a couple of minutes to either vote on an existing request or add your own, please do. That will assist this in gaining traction.
Please let me know if you have any questions. Thanks guys!
– Brook
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