Brook

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Viewing 15 posts - 3,691 through 3,705 (of 4,796 total)
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  • in reply to: Collecting Attendee Names for Multiple Ticket Orders #713909
    Brook
    Participant

    Howdy Adam,

    That is an interesting idea. Which plugin are you referring to? I am not sure what the name of it is.

    Adding additional fields to checkout is certainly possible. But, most methods that I have seen for doing that only add (at most) an additional field for each item type in the cart, not an additional field for each item’s Amount #. So for instance if you have two products, like two tickets for two separate events, then you could get two additional fields. But what happens when a user orders 5 of each? You still only get two additional fields. Now, a solution to that is to request that your user input the names as a comma separated list. If they purchase a ticket for three people, then they would need to input the following into the additional field “Jane, Billy, Joe”.

    We too are very interested in adding attendee information collection to our ticketing plugin. It is something we have started working on. However, we are still inside of our “summer of performance” releases. So such an extensive addition to our ticketing framework is still a ways out.

    I know you have mentioned possibly looking for a new solution in the past. I hate that you might end up going that route. I really do wish that there was an immediate and complete solution. Maybe the additional fields thing will help tide you over? My advice would be to give that plugin a spin and see if it does what you need.

    – Brook

    in reply to: Possible conflict with other plugin? #713878
    Brook
    Participant

    Howdy pagan11460,

    The events created by our plugin are just standard WP Custom Post Types. It sounds like this plugin is likely just replacing the standard WP Comment Area with is own version. That being the case you should be able to selectively hide it by going into an event, clicking edit, and then unchecking the box “Allow comments.” under the “Discussion” heading. However, Vivacity has said that this feature is still in development. Once they add that ability you should be good to go. In the mean time their plugin simply does not work with WP Posts very well, which is simply going to be a problem with any plugin that implements them (most large plugins do, ours included).

    Does that all make sense? I wish I had some better options for you, but sometimes two plugins just can not work together. On the bright side it looks like they will soon. Please let me know if that answer your questions, or if there is anything else. Cheers!

    – Brook

    in reply to: Template Hierarchy Diagram #713862
    Brook
    Participant

    Howdy rdall,

    There is not a diagram like that. We are however working on a new site with some serious updates to our documentation and structure.

    We actually have a tutorial to remove iCal link from month/list views. Following that should do exactly what you need. We have a separate tutorial for the single event view so you can just skip that one.

    Did that tutorial work? Any other questions? Please let me know. Thanks!

    – Brook

    in reply to: Cannot modify header information #713859
    Brook
    Participant

    Howdy movis,

    That is no good. Thanks for sharing the error message, they really help narrow things down. It looks like your theme is incompatible with TEC. Can you try switching themes to one of the WordPress defaults, like Twenty Fourteen? Does it work now?

    When those sorts of errors happen it tends to be a plugin or theme that is attempting to modify HTTP headers in the wrong place. You can only modify those at a very specific time, namely before any output. If your theme is trying to modify them after an error results. If disabling the theme fixes it, you might try checking line 47 of wp-content/themes/churchope/customize.php and determine why it is trying to output headers. If this is happening as a result of a theme setting, can you change the setting to disable it? If not, can you simply comment out that line with no ill-effects? If you do not know the answer to those questions, perhaps the theme author could assist you here?

    Please let me know if that helped. I am here to help if you have further questions, or if you want me to clarify something. Cheers!

    – Brook

    in reply to: Image size in Event List / Event Single View #713825
    Brook
    Participant

    Ahh I am glad that worked. Thanks for sharing the solution. Let us know if you need help with anything else in the future.

    Since this particular matter is resolved I am going to archive the topic. Cheers!

    – Brook

    in reply to: Image size in Event List / Event Single View #713823
    Brook
    Participant

    Ahh I am glad that worked. Thanks for sharing the solution. Let us know if you need help with anything else in the future.

    Since this particular matter is resolved I am going to archive the topic. Cheers!

    – Brook

    Brook
    Participant

    Since this topic is resolved we are now archiving it. Please direct all future questions to a new topic. Thanks!

    – Brook

    in reply to: paywall #713777
    Brook
    Participant

     

     

    Since this topic is resolved we are now archiving it. Please direct all future questions to a new topic. Thanks!

    – Brook

    in reply to: Recurring Events Gone Wild #709997
    Brook
    Participant

    This reply is private.

    Brook
    Participant

    Howdy belisama,

    You would actually need to put that inside of the loop.php file. Which might involve moving other stuff inside of ti as well. The trick is that our loop.php file is what is called when you do an ajax refresh (which happens upon clicking next/prev).

    This might not work with your desired look. I am not sure. Perhaps another possibility would be to just have one list showing off the titles and dates, but hiding the content and photo. Then to have a plus button next to each, sort of a click to expand dealy, that would then show the rest. That sort of modification could be accomplished just be editting single.php. But, it might be outside the spirit of what you want here. I can not say, all I know is it would probably be easier to implement assuming you are comfortable with javascript of jQuery click to expand regions.

    Let me know how it goes. Happy to help further if I can. Cheers!

    – Brook

    Brook
    Participant

    Oh no worries. I understood what you meant. Put another way I was just wanting to pass my heartfelt thanks for the offer, but let you know that in this case it would not quite help us because as you noted the APIs are public anyways; so in the end the only thing would could glean were ideas, and we already have a system for directly collecting those. Thank you a bunch for contributing to it!

    I am going to close this out since it has run the course. If you ever need anything else please do not hesitate to open a new topic. Cheers!

    – Brook

    in reply to: GPS Coordinates on map are wrong #709962
    Brook
    Participant

    Howdy millcreekpark,

    First of all, please pardon my delayed response. I accidentally missed this topic.

    Our plugin runs addresses through the Google Geolocation service. If an address is off there is unfortuantely little we can do about it. The only real solution I have to offer is to wait. As part of a performance improvement we are switching our DB address entries from addresses to geolocation coordinates that are saved on edit. Once this is released, you could manually edit those entries in the DB if they are still wrong. Not a great solution I know, but when you rely on a Google service and it malfunctions, there is very little one can do about it. Google is notorious for not having a good support system.

    The other that would work in the mean time is to enter the address instead of the lat/long, and hide the map. Or some variant of that. I suppose if you are quite familiar with the Google API, you could also write a snippet that ovverrides the market on this page to use lat//long instead of a geocoded address. But that is going to be a lot of work.

    I really wish I had some better solutions. Hopefully one of this will fit your needs. Please let me know if that answer your question, or if you have any more I can help with related to this. Thanks!

    – Brook

    in reply to: Event & Recurring Events #709930
    Brook
    Participant

    Thank for sharing the solution Adrian. Glad that worked!

    Recurring events should already appear in your iCal feeds. Go to wpshindig.com and click export, and you will see them appear. If you are not seeing them appear, then it is once again quite possible that a theme or plugin is conflicting. This guide will help you test if something is conflicting. If something is, it then walks you through identifying what is conflicting. Once we know that we can work towards a fix.

    By the way, it is worth noting that our forum rules request you open a new topic for each issue. Not that we super strictly enforce this, but it tend sto be in  your best interests as we have found it results in faster response times. Just worth mentioning for the future.

    Please let me know if that turns out to be a conflict. If so, mind mentioning what was conflicting? Thanks!

    – Brook

    in reply to: Show Featured Image on Events page? #709922
    Brook
    Participant

    Howdy akcorcoran,

    Our calendar does not have its own page. It basically creates a virtual set of pages, for the categories, the various listings etc. There is not place where you can input a featured image for these pages. It has to be hard coded.

    There is a template just for the list page. In the themer’s guide, under List View, it shows you all of them. It sounds like you are probably keen on “list.php”.

    Please pardon my delayed response. That was an accident! I am happy to help provide you additional assistance. Hopefully that answered your questions. Please let me know if it did, or if there is anything more I can clarify. Cheers!

    – Brook

    Brook
    Participant

    Ahh yes! That would be a problem. I made it public since there was really nothing private in there anyways. Seriously, thank you again for the offer!

    – Brook

Viewing 15 posts - 3,691 through 3,705 (of 4,796 total)