Brook

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Viewing 15 posts - 2,401 through 2,415 (of 4,796 total)
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  • in reply to: Map View not working #1012826
    Brook
    Participant

    Howdy Joseph,

    I am still seeing “No results found”. As long as that message exists it is expected that there will be no map markers. And that message should exist when there are not upcoming events.

    Have you added some upcoming test events yet? How far in the future are you adding these? Perhaps an even fro next month that has a venue with a valid address attached to it. Keep in mind that map is for upcoming events, and those events must have addresses.

    Thanks for getting back. Once you have a valid upcoming event for display on the map, does it work as expected?

    • Brook
    in reply to: 4.0 Release #1012822
    Brook
    Participant

    The new Avada is an exciting release. I will get back to you once we have an early test version of our plugins ready. Until then, ta!

    • Brook
    in reply to: Map View not working #1012802
    Brook
    Participant

    Howdy Joseph,

    From what I can see there are no upcoming events. The map will have a marker/icon for each event that appears in the list of events underneath the map. But when you see the message “There were no results found” instead of a list of events, that’s a sign that they are no event or markers to show. You should add some to see the markets.

    Does that make sense?

    Cheers!

    – Brook

    in reply to: 4.0 Release #1012798
    Brook
    Participant

    Have you checked out Avada 3.8.7 released this morning? It is a massive update when it comes to compatibility with The Events Calendar. The fine folks at theme Fusion have been working on it for a while. To my knowledge it address all existing compatibility issues.

    As long as there are no hurdles, we’d be purchasing ECP, Community Events, Filter Bar, and Facebook Events. Would the pricing be changing next month for those (e.g. discount for purchasing the 4), or would the Personal price remain $89 for each, with Facebook Events being $49?

    The owners of Modern Tribe are the ones trying to hash out a good bulk pricing setup for the next releases. They have been analyzing folks needs, measuring the money spent maintaining it, and so forth to come up with something that will hopgully benefit everyone. But they are not yet done so we do not know what prices will be like for now. We’ll announce it once its ready though.

    Cheers!

    • Brook
    Brook
    Participant

    It sounds like your only remaining issue is that you want to access the Venue’s Title before the query has been run that contains it. The easiest way to do that would be a separate query. The query var ‘tribe_venue’ will contain the venue’s slug. So you could do a WP_Query  for the title of the venue which matches that slug. Presto!

    • Brook

     

    in reply to: Problem updating tooltip.php #1012793
    Brook
    Participant

    Howdy again Jessica,

    I do want to clarify something. As our terms of service and support detail our support is intended as a general overview outlining what you will need to do to make a customization. We can not provide you with specific code, or extensively elaborate on every single step. It is up to you and your developing expertise to take the overview and apply it. Now you probably noticed I have already violated our TOS by providing you with specific code in my last response. On rare occasion I can get away with doing that, but it’s an exception.

    into single_event.php at the bottom, the top, anywhere…?

    You can paste it anywhere. But of course it should be declared before you use it in the tribe_events_template_data() function. Feel free to play around with placing it in the spot that works best for you.

    Also, at the bottom of the page, I don’t know what you mean by adding the second argument to this:

    See the call to tribe_events_template_data() in that line? That’s where you want to add it. So instead of just including a single argument, you want it to include both as outlined in the guide:

    tribe_events_template_data( $post,  $additional_data )

    Hopefully that helps. These instructions, and the giant guide, are for modifying the handlebars tooltip not adding data to single-event. So you are on the right track. 🙂

    I hope you can understand why we have to adhere to our TOS like this. I would truly love it if it were financially tenable to write each line of code of customization for our customers. But, as you’re probably aware many freelancers charge far more than the cost of a plugin per hour to make such customizations. And so our TOS had to choose a happy middle ground when it comes to the level of support we can provide.

    Cheers!

    – Brook

    Brook
    Participant

    Howdy Nadia,

    Indeed in some circumstances I was able to reproduce this bug. I am sorry for this. I am logging it right now for our devs to investigate further and see when we can fix it.

    Thanks for reporting this!

    • Brook
    in reply to: Event URL links do not work #1012732
    Brook
    Participant

    Howdy Josh,

    I have been unable to replicate this and determine it is a bug. I tried a variety of things after starting with your exact settings, and none of them are seeing a 404.

    Would it be possible for you to try deleting this event, and recreating it from scratch? It is possible that it has somehow got corrupted in the database. Deleting/restarting would be a likely fix.

    It sounds like this has happened with other events as well. Do all of those also have a number after their slug? (i.e. inclusion-committee-meeting-3.)

    Cheers!

    – Brook

    in reply to: Map View not working #1012520
    Brook
    Participant

    Howdy Joseph,

    It’s nice to meet you. I would love to help you figure out whats going on.

    What happens specifically on Map view that does not work? Do you have a public link to your website where I can take a look?

    Cheers!

    – Brook

    in reply to: Problem updating tooltip.php #1012492
    Brook
    Participant

    Howdy Jessica,

    So you actually barely need to modify tooltip.php. The only thing you will need to do is add an HTML element and a call to your data element. Say you named your element ‘descriptionField’ and want to wrap it in a <p> tag then you would add this to the handlebars template in tooltip.php:

    <p class="entry-summary description">[[=descriptionField]]</p>

    That’s it as far as modifications to tooltip.php go. From there you want to modify single-event.php to include your data. You are well on your way already with your code here:

    $additional_data = array();
    $string = the_field(‘description’);
    $additional_data[‘descriptionField’] = $string;

    Copy/paste that into single-event.php. Then add your $addition_data var as a second argument to the existing tribe_events_template_data(). If you scroll down to line 195 of single-event.php you will see this existing call to that function. Just add your data as a second argument to the function and you should be food.

    Does that make sense now?

    Cheers!

    – Brook

    in reply to: 4.0 Release #1012487
    Brook
    Participant

    Howdy Karly,

    That sounds awesome. Our current 4.0 release is still split amongst a few feature branches that have not all been merged yet. Once they are we would be happy to provide you with the alpha version of those 5 plugins.

    If everything goes according to plan that will be ready on October 14. I am making a note to check back with you at that time. It’s possible the schedule will shift, but hopefully not.

    Cheers!

    – Brook

    Brook
    Participant

    Howdy again,

    Thanks for giving that a whirl. It’s good to know that did not meet your needs.

    tribe_is_venue() is not really intended for what you are looking for. You are trying to run your if/else checks before the loop is setup, and the loop will actually contain events not the venue itself. It seems like you just want to know if you are a single venue’s page, in which case you could check the query args:

    if ( get_query_var('post_type') === 'tribe_venue') {
    // this is a singe venue page
    }

    The same things can be done for the organizer page. The post_type for those pages is ‘tribe_organizer’.

    So if you throw the above code into your if/else loop from the original post, before the ending else statement, you can adjust the title for venue pages.

    Does that work?

    Cheers!

    – Brook

    in reply to: Event URL links do not work #1012149
    Brook
    Participant

    Thank you for sharing the debug bar info. This gives me an idea on how I might be able to reproduce this on a test server. From there it will be possible to investigate further. I will get back to you with the result tomorrow.

    • Brook
    in reply to: My Licence Key is not valid #1012147
    Brook
    Participant

    Thank you for digging up the order#!

    #997173 was an agency renewal for Community Events and thus a different license key than the one you shared. (I redacted that from your post so no one tried to add sites to your license.)

    Did you wish to renew Events Calendar Pro instead of Community? If so I can get those exchanged for you no problem.

    Thanks again for all the info, really helped get to the bottom of this fast.

    Cheers!

    – Brook

    in reply to: Event Date Formatting #1012145
    Brook
    Participant

    Happy I could be of assistance. Please don’t hesitate to reach out again if you ever need assistance in teh future. Cheers!

    – Brook

Viewing 15 posts - 2,401 through 2,415 (of 4,796 total)