Not Fixed: "No results found" when changing views on search bar in a category

[Nadia]

Hello,
In the last and now closed thread Geoff sent a message saying the bug is fixed. See thread here: https://theeventscalendar.com/support/forums/topic/no-results-found-when-changing-views-on-search-bar-in-a-category/

Unfortunately, TEC 3.12.3 and TEC PRO 3.12.2 didn’t fix this issue. To be sure, I checked it out on a new dev install of WP and installed the latest version of TEC.
Thanks,
Nadia

[Brook]

Howdy Nadia,

Thank you for getting back to us.

Geoff wanted me to pass along his  apology, he said he forgot to mention a step. In order to see the bug fixed you would first need to “flush permalinks”. You can do this by going visiting WP Admin > Settings > Permalinks, and hitting Update at the bottom. Does this fix it on your production site (I think the dev site might be facing a different issue)? Or are you still seeing “No results found”?

Cheers!

– Brook

[Nadia]

Hi Brook,
Unfortunately this did not fix the issue and we’re still seeing “No results found”. This appears in our production site and in the blank WP install where I just have the basic version of TEC.
Thanks for the follow-up!

Cheers,
Nadia

[Brook]

Okay, thank you for giving that a go. I am going to do some more extensive testing here. I appreciate you sharing your system information, I will do  my best to reproduce your environment and see if I can get a similar result. I will report back tomorrow.

• Brook

[Brook]

Howdy Nadia,

Indeed in some circumstances I was able to reproduce this bug. I am sorry for this. I am logging it right now for our devs to investigate further and see when we can fix it.

Thanks for reporting this!

• Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts