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Howdy Keith,
That is indeed a bug. We are working to fix it. We are planning to release 3.12.6 here shortly which will address this issue.
Please let me know if you have any questions or need some clarification. Cheers!
– Brook
Howdy Laura,
Thank your for providing the screenshot and a clear description. Ordinarily we don’t provide exact code for CSS issues, but sometimes we can make exceptions. 🙂 However, in order to make an exception I would need to have a link to your site. I can then try out a CSS fix and see if it works. Mind sharing the link?
Cheers!
– Brook
Howdy WP Love,
You can definitely modify that. It shares the same template as the widgets though, so if you were hoping to modify the shortcode and not the widgets, it will be a very in-depth modificaiton.
To modify them both you will need some knowledge of PHP and theming. First familiarize yourself with our Themer’s Guide. You will want to create a theme override for /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php. Then you can modify the line which calls tribe_events_event_schedule_details() to be something custom. Do not, that the function tribe_events_event_schedule_details() actually has quite a bit of logic behind it to account for events which span multiple with and without times, and events with no end time. You may need to recreate this entire logiv in your modification.
If you don’t have a goodly bit of knowledge in PHP, then this modification is probably not possible. 🙁
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy James,
You will definitely need an ecommerce store such as Woo. You might not need SSL. It depends on how you set it up. PayPal does allow simple payment gateways that redirect you to their store for payment if that is your preferred route. But it still takes a little bit of setup and a paid account with them to get it rolling. More details can be found at the Ecommerce stores such as WooCommerce on how to setup a store an get paid. Once you have one setup, installing our plugin and integrating tickets is a breeze.
Does that make sense?
- Brook
Thanks for sharing that manufactur. I will definitely do some tests surrounding disabling/enabling Pro. So far nothing has surfaced though. It’s possible we will need a database dump to make progress here.
– Brook
Howdy Hans,
The events themselves are stored in the database, not the folder. So it is quite safe to delete the folder. That said we and WordPress always recommends making backups before upgrading or downgrading, just to be doubly safe.
https://codex.wordpress.org/WordPress_Backups
Does that help clarify?
Cheers!
– Brook
Howdy James,
I would love to help you with this. It looks like you might not have the right addon. Events Calendar Pro does not allow you to sell tickets to events. Rather, our ticketing addons do that.
Have you ever sold items from a website before? Just so you know you operating an ecommerce store requires a decent amount of setup and money. You need to signup with a payment gateway (monthly payment) and typically get a secure host with an SSL cert. Then you have to setup an ecommerce store such as WooCommerce. If you already have these things then checkout our ecommerce ticketing addons and find one that matches your ecommerce store.
If you do not already have an ecommerce store, checkout Eventbrite. Instead of having all of the setup and monthly fees for a store of your own, they already have a store and will sell tickets for you for a small % of each ticket. We have a tie-in for that as well that makes it easy to sell tickets: Eventbrite Tickets.
It sounds like you might want want a refund for Pro. If so, please send us an email (support @ this website) and include a refund request along with your order #. We can get your refund processed in no time.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Christian,
I can definitely help you here. Just to be up front with customizations like this we can’t provide exact code, but definitely guidance on how to build/write it.
The simplest way to do this would probably be to initialize a variable outside the event loop called something like $current_day. Then within the loop you will check to see if the current_day is set to equal the tribe_get_start_date() of your event. If it’s not, output a heading listing the day and set current_day to tribe_get_start_date(). Now as it loops through events it will only output a new heading when the start date has changed. Presto!
As far as how to query for 2 months of upcoming events, checkout tribe_get_events() if you have not already. The documentation I linked to there event includes some examples on doing queries by date!
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Hans,
Sorry for the delayed response, your response was just brought to my attention today. I just discussed this issue with the team. Our lead developer is looking into including this with a 3.12.6 release. A release like that sometimes happens within a few days, usually within two weeks. So if this bug can get included in that version, that’s our likely timeframe.
I wish we could meet your deadline. But there is a lot that goes into each release and it takes a fair bit of time to get one ready. You understandably want this fixed before launching your site. I believe that this bug does not exist in 3.12. If you downgrade all plugins back to that version you should see it fixed right away. Would that work for now?
Cheers!
– Brook
Would anyone be willing to share a copy of their database with us? If so, please export it, put it in a zip file and email it to support @ this website. If you can include a link to this topic, I will then receive a copy of it and try reproducing your issue with your exact data.
Thanks again for everyone’s assistance. I am sorry this is proving difficult/lengthy to find a resolution for.
Cheers!
– Brook
Thanks for marking the answer correct. I am going to archive this topic since it’s resolved.
Cheers!
– Brook
Thanks for marking the answer correct. I am going to archive this topic since it’s resolved.
Cheers!
– Brook
Thanks for marking the answer correct. I am going to archive this topic since it’s resolved.
Cheers!
– Brook
Howdy Rosa,
I understand how frustrating that could be. I will try to outline the steps clearly so I can help:
- Go to this file: /wp-content/plugins/the-events-calendar/src/functions/template-tags/general.php Around line 1066 you will see the function tribe_events_event_schedule_details(). Copy this entire function to your clipboard
- Paste that function into your theme’s functions.php. Rename it from tribe_events_event_schedule_details to custom_tribe_events_event_schedule_details.
- Near the top of that function are two variables, $date_without_year_format and $date_with_year_format. You will can edit the date format(s) of this function be editing these two variables. The format of course is specified in the usual PHP way, in this case you can just make the variable a string. So to make the format YYYY-MM-DD I would make $date_with_year_format = ‘Y-m-d’
- Now you have a custom function that output your unique date format! We just need to use it in the right place. Go to this file: wp-content/plugins/the-events-calendar/src/views/single-event.php and around line 36 you will see echo tribe_events_event_schedule_details( $event_id … );.
Replace tribe_events_event_schedule_details with custom_tribe_events_event_schedule_details to use your own format for this page. - In the case of step 4 though, make sure to override this file instead of directly changing it. Our Themer’s Guide lays out a step-by-step on how to override a file versus directly editting it, so I will have to defer to that guide for this part.
And that’s how you do it. I know this might seem a bit daunting. It is actually a fairly complicated thing to do because showing dates is complicated. If a date takes place this year we don’t show the year, if a date has no end we don’t show the end date. If it spans multiple dates we show both, etc. It gets complex fast, hence why there is a 100 line function you have to modify.
I hope that helps Rosa. Cheers!
– Brook
