[Brook]

Howdy Anthony,

Good question. Currently they are checked in by viewing the attendee list on your website. From there you see a list of all attendees, and can click checkin next to one. However, we are adding QR code scanning in the next release which is due out in a couple of days, and that will allow you to just scan the QR code on their ticket with a smartphone or table.

That clarify things?

Cheers!
– Brook

[Brook]

Thanks for getting back. I am sorry even the forums are giving you troubles right now. :-/

I see the database you shared with us is still available on Dropbox. I am going to examine it myself. I know Brian already tried to reproduce the error and wasn’t able. However, I am wondering if I can find anything strange about the exclusions array that is in your database. Please give me a couple days to get back to you, database dumps always take a bit longer than our usual support thread.

Thanks!

– Brook

[Brook]

If I change in COMMON SETTINGS to default, then I get Community Events requires non-default (pretty) permalinks to be enabled or the [tribe_community_events] shortcode to exist on a pagenotice and 404 page, Not Found.

Ahh yes Uros. That makes sense. You can of course follow those instructions to insert community events into a page, but that’s probabyl a bit of a pain to do for a diagnostic test.

At this point we are reaching out to Eventica to see if they want to work with us and fix things. Sometimes WP Dev shops can take a while to respond. Not sure why that is, but I have come to expect it. So it might be a little while before we hear back and have news, good or bad, to share. I can not think of any workarounds in the mean time, but I will keep you posted.

Cheers!

– Brook

[Brook]

Howdy David,

You are welcome for the response! I hope our holiday starting the day after it didn’t throw a wrench in your works. But we’re back now and responding quickly again.

This is the CSS I would use to condense things on your theme. Hopefully it’s a good starting point for you.

div#tribe-events-content .type-tribe_events, div#tribe-events-content .tribe-events-list-separator-month {
padding-top: 0em;
padding-bottom: .5em;
margin: 0;
}

Does that help?

Cheers!

– Brook

[Brook]

Thanks for marking the answer correct. I am going to archive this topic since it’s resolved.

Cheers!

– Brook

[Brook]

Thanks for keeping me updated. If we have any developments on our end I will update you as well. Cheers!

– Brook

[Brook]

Thanks for marking the answer correct. I am going to archive this topic since it’s resolved. Happy Cyber Monday!

– Brook

[Brook]

Thank you for sharing a link, that clarified things. I was able to make a modification to the snippet to help with this:

https://gist.github.com/elimn/99ca50f97fad30f632d9

Note the last line is commented out with //, remove the // to enable it. However, these is still one section where the end time will continue to show on the single-event page: the event details section. If you wish to also remove the endtime here you will need to create a theme override by following our Themer’s Guide. Create an override for /wp-content/plugins/the-events-calendar/src/views/modules/meta/details.php. Then on line 72 change $end_datetime to $end_date.

Does that make sense and do what you want?

Cheers!

– Brook

[Brook]

Howdy Darren,

Thanks for your patience over the holiday. Yes that is probably a good plan. The code I provided is actually purposefully limited to the The Events Calendar pages, I did not want to muck with your theme elsewhere in case it was working elsewhere. Removing the preface from my CSS rule “.tribe-events-tickets” will likely make that CSS affect more places though, including the checkout page. Maybe that will help whilst you wait on the theme author?

Thanks for your understanding!

Cheers!

– Brook

[Brook]

Just checking in here, let me know if you do see any more errors. If not, I will add that code as a patch to an upcoming version, possibly to  4.0.x.

Thanks!

• Brook

[Brook]

Excellent! Happy that resolved it for you. Sometimes caching plugins do not work great with ajax plugins like ours. But the most common issue is that they try to minify CSS that has already  been minified, causing weird display issues. If your caching plugin has minification you might be able to reenable the plugin but disable minification.

Since you marked this resolved i am going to archive the topic. Thanks for getting back. Cheers!

– Brook

[Brook]

Howdy Darrell,

Thank you for elaborating. That gives a good next step that is likely to reveal something.

There is a new behaviour on the event submission page that I’ve noticed. Instead of taking a long time to load then displaying nothing there is content being added to the page now.

The content appears to be a bare bone unstyled events submission form.

This behavior typically happens when the server is under a great load. Usually when that happens you will start getting errors in your server error log. If you check your server error logs are you seeing errors around the time you are loading this page? Do they mention any resource shortage or config that needs changing?

Cheers!

– Brook

[Brook]

Howdy Lin,

Geoff is out for the holiday so I am filling in here. First of all, thank you for sticking with us. This has obviously been difficult to diagnose and so I appreciate your patience.

I fully reviewed the original topic and this one. I want to backtrack real quick to a question Geoff asked you that I did not see an answer for. Geoff said:

I see you have tried the following:

Deactivated all other plugins? Yes
Switched to a default theme? Yes

Did you notice any difference in this conditions?

We call this a “conflict test”. And at this point, now that Geoff has tried reproducing the issue in depth, a conflict is a prime suspect. This guide walks you through how to test for a conflict, and then identify what is conflicting. So to be clear, did you have a chance to do a conflict test yet? Was there no change in behavior during the test, or was one of the items conflicting? If so, let us know what one so we can search for a fix for it.

Cheers!

– Brook

[Brook]

Howdy Cybertek,

I am not sure I understand. Are you facing a bug where that filter is permanently display, or asking how to customize it? Would you mind opening your own thread perchance? We do our best to keep threads here focused on one issue, the original posters. That way every issue always gets our full attention. So if you don’t mind detailing what you need in a new thread, we will be happy to assist.

Cheers!

– Brook

[Brook]

Howdy dg,

I am sorry that’s giving you trouble. If I am following you it seems like the CSS rule you want to target is “.single-tribe_events .tribe-events-event-meta”. So something like this should hide the white box:

.single-tribe_events .tribe-events-event-meta {
    background-color: transparent;
    border: none;
}

That what you wanted?

Cheers!
– Brook

[Author]

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