Brook

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Viewing 15 posts - 2,086 through 2,100 (of 4,796 total)
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  • in reply to: Export Single iCal Event in List View #1034801
    Brook
    Participant

    Howdy Frenchdryfan,

    Thanks for your understanding. Assuming I understand your needs correctly (which I think I do), our support can definitely walk you through how to do this. You will have to create a theme override, which our Themer’s Guide walks you through. That is actually the hardest part. From there you are basically copy/pasting code from one theme area to another along with a couple tweaks to it.

    Cheers!

    – Brook

    in reply to: Frontend Editing of ALL community events #1033977
    Brook
    Participant

    Howdy Sascha,

    That is absolutely possible. It will require a little bit of theming and PHP, but if you are even somewhat comfortable with such things then you could add this feature. The steps:

    1. Create a theme override for the single-event.php file by following our themer’s guide.
    2. Inside that file add a link anywhere you want. If I were you this is the PHP I would use:
    if ( current_user_can('edit_others_posts') ) {
    
    echo '<a href="/events/community/edit/event/'.get_the_ID().'">Edit</a>';
    
    }

    That will show an edit link to the current page, but only if the user even has the capability to edit it.

    Does that all make sense? Would that work for you?

    Cheers!

    • Brook
    in reply to: Wholesale (agent) Ticket Price #1033961
    Brook
    Participant

    Howdy Sengwai,

    It’s nice to meet you. I would love to answer your questions.

    1. I am not quite sure what you mean by this. Could you elaborate please? There are so many ways to refer to a feature and so many regional sayings that perhaps we do have such a feature we just call it something else. It might help to also clarify what plugin(s) you are looking at. The regular tickets plugins, or Community Tickets?
    2. EDD Tickets does downloadable pdf tickets. The rest all use HTML for the tickets. So really you can choose what works best for you. HTML is compatible everywhere on any phone, tablet, or computer without needing extra software. And while it can be downloaded its not very common to do so. PDF on the other hand is more commonly downloaded, it just doesn’t work in as many places.

    Does that all make sense?

    Cheers!

    • Brook
    Brook
    Participant

    Howdy Ken,

    That’s interesting! The specific issue you linked to was fixed in the latest versions, but obviously we are seeing something similar on your website. Are you noticing that there is a difference between being logged in or not? Are you using anything to forceSSL on your website, perhaps for admins?

    Two things could help get to the bottom of this quick:

    1. Could you share your system information here? If you go to WP Admin > Events > Settings > Help, and then copy/paste the sysinfo into a private reply I can dive in and see if anything stands out.
    2. Second, a conflict test is quite likely to reveal the culprit here, so that we can then cut straight to finding a fix for the culprit. In particular if your theme uses theme-overrides it could see an issue like this. Would you mind trying a conflict test (click here for guide)?

    Cheers!

    • Brook
    in reply to: Language not working? #1033947
    Brook
    Participant

    Thank you for clarifying henderson. Good note on the weekdays being in German. That likely reveals the culprit. Those come from the WordPress language file, not our own.

    It seems quite likely that the .mo and .po files for our plugins aren’t getting loaded for some reason. I can confirm on my end that you have them uploaded to the right place, and they appear to be wholly intact. Something else must be interfering with them, preventing them from loading. Our only logical next step is to do a conflict test. That guide i just linked to will walk you through how to do one, and then find out what is conflicting. From there hopefully we can find a solution. I think the culprit could very well be some kind of caching plugin, or perhaps something to do directly with language files.

    What is the result of that diagnostic test?

    Cheers!

    • Brook
    in reply to: Images and Extensions #1033934
    Brook
    Participant

    This reply is private.

    in reply to: Get Events By Tag #1033915
    Brook
    Participant

    Awesome! I am happy that worked. Also, do_shortcode() might be helpful in the future. It allows you to call a shortcode in PHP.

    Thanks for getting back and marking this resolved. Cheers!

    • Brook
    in reply to: Export Single iCal Event in List View #1033586
    Brook
    Participant

    Howdy frenchfryfan,

    That sounds like a customization we could help walk you through building. Before we go any further, would you mind logging in and responding here so I can verify your support access? Or if you haven’t purchased a premium support license and hope to find some volunteer support, checkout WordPress.org: The Events Calendar.

    Thanks! Let me know if you have any questions. Cheers!

    – Brook

    Brook
    Participant

    Howdy Alex,

    I would love to help you with this. Thanks for sharing the link.

    I like your theme. I believe it is actually the culprit though. Your theme appears to have moved the month title outside of the ajax area. This means that when you click next/prev, it simply can’t update that area because it’s outside of the updatable region. Really the only straightforward solution is to move the Month name back into the ajax region. Did you design the theme? If so, can you move the title back into the div#tribe-events-content? If you didn’t design the theme, you should contact the author and point out hte bug to them. From there they can release an updated version that fixes it.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: Get Events By Tag #1033579
    Brook
    Participant

    Howdy JD,

    That is definitely possible. Using a shortcode or widget, you can list events with a certain tag in Events Calendar Pro. To add a widget go to WP Admin > Appearance > Widgets, and select the Event List or mini calendar widget. Form there filter by tag, an there you have it. If you prefer a shortcode checkout this guide.

    Does that sound like what you’re looking for?

    Cheers!

    – Brook

    in reply to: Event times incorrect #1033575
    Brook
    Participant

    Howdy Paul,

    I am sorry to see this is giving issues. Sometimes this happens when another plugin changes the WP Timezone after you have set it, by running date_default_timezone_set(). This will happen very sneakily in the background, and the only indication you have it is happening is when random dates on your WordPress install start drifting a set amount of hours.

    To test for this we will need to test if a “conflict” is happening, and if so narrow it down so we can find a fix for it. This guide walks you through how to test for a conflict, and then identify what is conflicting.

    Does that all make sense? What’s the result of the test?

    Cheers!

    – Brook

    in reply to: Language not working? #1033574
    Brook
    Participant

    Howdy Henderson,

    I would love to help you with this. It is possible clearing your permalink is the trick. Checkout this guide, the first subheading in it does a step-by-step on flushing permalinks: Troubleshooting 404 Page Not Found error.

    If that doesn’t work, do you mind elaborating a bit? Are you using a multilingual plugin? Are only the events pages not translating properly?

    Cheers!

    – Brook

    in reply to: Include Past Events in Event List Shortcode #1033571
    Brook
    Participant

    Howdy brockbusu,

    Unfortunately there is not a snippet I have that does that. That would actually be a very complicated thing to do. The list widget and shortcode are built from the groundup around the notion that they are listing upcoming events.

    You might be able to modify them by copying these two files and renaming the classes inside:

    • /events-calendar-pro/src/Tribe/Advanced_List_Widget.php
    • /events-calendar-pro/src/Tribe/Shortcodes/Events_List.php

    From there you could build your own widget and shortcode, and modify its query to accept a starting date. This won’t be easy though, will require an advanced knowledge of PHP and MySQL.

    If you want to request we add this as a feature though, please do on UserVoice (feature suggestion page for The Events Calendar). I could see a few other people perhaps being interested in this as well, and putting on uservoice is the best place to help people find and support your idea.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

     

    in reply to: Recurring event display on dashboard? #1033569
    Brook
    Participant

    Howdy Steve,

    Have you seen the Advanced Post Manager? You can download this addon to your website and it will be preconfigurd to work with Events Calendar Pro. Using it you can easily filter out certain events. Often people choose to filter out recurring events unless they need to modify a specific one. Would that work for your needs?

    Cheers!

    – Brook

    in reply to: Images and Extensions #1033566
    Brook
    Participant

    Howdy Val,

    Good questions. Thanks for sharing what you have seen so far. I’ll answer them in numeric order:

    1. It would seem like you probably just need Community and Pro. If you plan to keep your current shop/ticket purchase setup, then you could simply add a link to the purchase page within your event. Pro even allows you to add a dedicated field for things like this, so you could have a “purchase URL” field that you could use that would specify where users go when they click Buy Tickets. And with a little CSS and HTML, you would style it just like your current Buy Tickets button.
      If on the other hand you wish to replace your current shopping area, then WooCommerce Tickets and Community Tickets would be a very convenient replacement.
    2. We are working on adding true bulk discounts in the next few weeks. In the interim I may be able to get you a discount coupon. Just ask.
    3. Community Events users are currently limited to one featured image per event.

    Does that all make sense? Will that work for you? Please let me know. ]

    Cheers!

    – Brook

Viewing 15 posts - 2,086 through 2,100 (of 4,796 total)