Forum Replies Created
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AuthorPosts
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February 22, 2016 at 8:16 am in reply to: Latest update still has problems with dates in details block #1079788
Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
I visited your site and see what you mean.
Try out this css to show the time:
.tribe-events-meta-group .tribe-events-abbr.updated {
display: block;
}Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.
Let me know if that helps.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
Have you looked at your themer’s guide:
https://theeventscalendar.com/knowledgebase/themers-guide/
That provides a good overview of how to move and modify templates in your theme.
There you could remove many of the pieces of content.
Do you have a link you can provide in a private reply to your event page?
I can provide some css to help remove some of the areas if you get stuck on the themer’s guide.
Let me know.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
We do not have any features to help with printing.
You could try adding a print stylesheet to improve how it is done, but for the most part that is beyond the support we can provide to help out with that.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi Mason,
EDD is not compatibility with the Split Payments at this time in Community Tickets.
Unfortunately, I do not have a timeline when it might be added or a work around for that part.
As for EDD with Community Tickets it is possible to create tickets on the front end for it. I just tested myself to confirm.
So everything would work except the split payments.
I encourage you to visit our User Voice Page and add split payment support for EDD in Community Tickets there.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Thanks for bringing this up.
Not sure if there is an issue here as it says it might be a vulnerability and it did not actually test it all the way for it.
I believe the WordPress permission system should prevent anything from happening either way, but will have a developer take a look.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
We are limited in supporting customizations, but we do have a themer’s guide:
https://theeventscalendar.com/knowledgebase/themers-guide/
That will show you how you can move event templates to your theme and customize there including adding the venue name.
Let me know if you have any follow up questions.
Thanks
February 22, 2016 at 7:41 am in reply to: Forced to roll back to 4.0.5 due to display problems #1079760Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
We are not certain what is causing this issue yet and I was not able to reproduce it, but to help us narrow it down can you please let me know your system information in a private reply:
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
And we can go from there to resolve this.
Thanks
Brian
MemberHi,
Unforutnaly, I do not have a timeline to give out for when we might support it.
I would give unique names to your custom solution so that it will continue to work even once it is in Core and we add our own support for it.
February 22, 2016 at 7:33 am in reply to: I cannot see organizer name in the event detail page after upgrade #1079753Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
I am not seeing the issue on my test site.
Do you have any custom templates or custom functions in your theme?
They would be in yourtheme/tribe-events/
If so does removing those help the issue?
Let me know and we can go from here.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
I found this guide is good at showing how to getting term information:
Add this to the template with a conditional to run what you would like:
$term = get_term_by( 'slug', get_query_var( 'term' ), get_query_var( 'taxonomy' ) );if ( isset( $term->slug ) && $term->slug == 'concert' ) {
//run code
}Let me know if you have any follow up questions.
Thanks
Brian
MemberThis reply is private.
Brian
MemberOk let me know if you still need help.
Sorry for the problems this has created, once updated though it will not come back.
Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
I am not seeing any other reports from customers about this and could not replicate the issue myself.
Did you try getting another download file from your account to see if you just got a bad download?
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
That is not yet a feature.
Look for it after our 4.1 release which we are hoping to have out before the end of March.
Cheers
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
We do not have a feature that can do that.
If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.
Cheers
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