unable to install

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › unable to install

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 21, 2016 at 2:44 pm #1079497
    Alan
    Participant

    Attempting to upload zip file and install fails

    Attempted manual mode and also did not work

    I believe the zip file itself may be the Problem

    Regards
    Andrew

    February 21, 2016 at 5:39 pm #1079534
    Alan
    Participant

    Here is the error message received, it can onlymean the zip file is corrupted or incorrect in someway.

    Regards Andrew

    February 21, 2016 at 5:40 pm #1079536
    Alan
    Participant

    Message below

    Installing Plugin from uploaded file: events-calendar-pro.4.0.6.zip
    Unpacking the package…

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Return to Plugins page

    February 22, 2016 at 7:17 am #1079721
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I am not seeing any other reports from customers about this and could not replicate the issue myself.

    Did you try getting another download file from your account to see if you just got a bad download?

    February 22, 2016 at 7:18 am #1079726
    Brian
    Member

    This reply is private.

    March 8, 2016 at 8:35 am #1086253
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘unable to install’ is closed to new replies.