[Brian]

Sounds good.

I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

I think I found the issue.

It was due to a change to make it more compatible with other plugins and themes, instead it backfired.

So to resolve this for now please copy the contents of this:

https://raw.githubusercontent.com/moderntribe/the-events-calendar/89d4fa6487e39b233a774c4005f1be57da635e61/src/Tribe/Templates.php

to this file here on your site:

plugins/the-events-calendar/src/Tribe/Templates.php

That should then resolve it.

Let me know if that works for you.

Thanks

[Brian]

Ok I think I found the issue.

It was due to a change to make it more compatible with other plugins and themes, instead it backfired.

So to resolve this for now please copy the contents of this:

https://raw.githubusercontent.com/moderntribe/the-events-calendar/89d4fa6487e39b233a774c4005f1be57da635e61/src/Tribe/Templates.php

to this file here on your site:

plugins/the-events-calendar/src/Tribe/Templates.php

That should then resolve it.

Let me know if that works for you.

Thanks

[Brian]

Hi,

Thanks for purchasing Community Events

Please note since you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Also, it may take up to 24 hours to respond to a thread per our terms and conditions.

For the license tab to show you need to confirm that both The Events Calendar and Community Events is active and on the latest version for both.

The license is not need for the plugin to work it is only for automatic updates.

Please follow our New User Guide to make sure if you have installed it correctly:

New User Primer: Community Events

Finally are you running multisite?

If you still have issues with this let me know.

For all other issues please post a new ticket in the premium forums.

Thanks again!

[Brian]

You would have to look to see how that functions works to figure out what the issue might be.

Since the coding is in the theme I have nothing to look at for what might cause it.

I can try to help out if you can find the coding or the developer might be able to provide support on it.

[Brian]

Ok thanks for that.

That coding is coming from your theme, so not sure what it is picking up wedding there and not in the live site.

You can use conditionals to modify the output in the theme:

https://gist.github.com/jesseeproductions/903f5ca75877b713c674

However, since that is not our coding I am not sure where it is in the theme you are using.

Also, what version of the events calendar is on the live site? And is it 4.0.6 on the staging site?

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

If that is hte case then can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

Community Events is $89.00 for one site license and $149 for 3 site license.

https://theeventscalendar.com/product/wordpress-community-events/

And all prices are in USD.

Let me know if you have any follow up questions.

Thanks

[Brian]

This reply is private.

[Brian]

Please apply for the other site using our non profit process:

https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

We do not do any of that process on the forums.

Thanks

[Brian]

Then, can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

[Brian]

Hi Wendy,

We do not have a way to hold two different credit card along with billing information.

You might be able to just change all the information for the new card and then charge it, but you would only be able to have one set of information in there at a time.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Author]

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