[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

I apologize that is the only work around for this now.

It will be fixed going forward and we are putting a test in place to make sure.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Brian]

You’re Welcome

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

I would buy Event Tickets Plus it includes all the features of WooCommerce Tickets and all new features will be added to Tickets Plus and eventually we will drop WooCommerce Tickets.

However, for now both are supported and work.

Cheers

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Great answering there and closing this thread.

Moving 'Tickets' from bottom of sidebar to the top

[Brian]

Hi Again,

Thanks for creating your own ticket.

Since we do not have a side bar in our standard template it is hard to say the exact hook needed for this to work. So it will take some trial and error.

You should only use one of the following at time to test where it move the tickets field:

tribe_etp_move_tickets_purchase_form( 'tribe_events_single_event_before_the_meta' );

tribe_etp_move_tickets_purchase_form( 'tribe_events_single_event_after_the_content', 5 );

tribe_etp_move_tickets_purchase_form( 'tribe_events_single_event_before_the_content' );

Let me know if any of those work.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

I generated a new license for the Filter Bar that expires one year from today and deactivated the Events Calendar Pro License.

You should now see the Filter Bar Download in your account.

Let me know if that does not work.

Cheers

[Brian]

Oh my bad.

I changed the snippet for month view and tested it plus the other 2 and all worked for me in 4.0.6 to disable the AJAX.

Let me know if that works for you.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Currently we do not have a feature to support Tags in Community Events.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

I extended your license for WooCommerce Tickets to 02/23/1017, just so you know, eventually we are going to drop support for it and only have Event Tickets Plus.

Event Tickets Plus combines all 4 of the other ticketing plugins into one so it still supports WooCommerce, but it is where all new features will be added too.

For now though you should be good with WooCommerce Tickets on its own.

We have this guide to move over when you would like:

https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Cheers

[Brian]

Hi Paul,

Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

Having said, that did you add all the coding including this function:

/*
* Moves the front-end ticket purchase form, accepts WP action/hook and optional hook priority
*
* @param $ticket_location_action WP Action/hook to display the ticket form at
* @param $ticket_location_priority Priority for the WP Action
*/
function tribe_etp_move_tickets_purchase_form ( $ticket_location_action, $ticket_location_priority = 10 ) {
$etp_classes = array(
'Tribe__Tickets_Plus__Commerce__EDD__Main',
// 'Tribe__Tickets_Plus__Commerce__Shopp__Main', // As of ETP v4.0 Shopp will generate errors when referenced, if not active. Uncomment this line if you have Shopp Active
'Tribe__Tickets_Plus__Commerce__WPEC__Main',
'Tribe__Tickets_Plus__Commerce__WooCommerce__Main'
);
foreach ( $etp_classes as $ticket_class ) {
if ( ! class_exists( $ticket_class ) ) break;
$form_display_function = array( $ticket_class::get_instance(), 'front_end_tickets_form' );
if ( has_action ( 'tribe_events_single_event_after_the_meta', $form_display_function ) ) {
remove_action( 'tribe_events_single_event_after_the_meta', $form_display_function, 5 );
add_action( $ticket_location_action, $form_display_function, $ticket_location_priority );
}
}
}

Cheers

[Brian]

Glad it helps.

This will be apart of the next update.

We are good from here as we know the cause now.

Also, in the future this is the the pre-sales forum and for the most part we do not provide technical support. So please if you no longer have a premium account I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Where I pointed out to turn on debug there is a location to the file on your server. You might be able to get some information from it for an order that did not complete.

If you can provide a link to it I will take a look too.

We already added a license for Event Tickets Plus for free to your account and that is going to replace WooCommerce Tickets going forward. Event Tickets Plus includes Tickets for EDD in it so that is at least not a cost for you right now.

Let me know what you find out.

Thanks

[Brian]

Hi,

Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

So can you please post your own topic and outline all the event date and time details for the recurring event that reproduces the issue.

So we can get this bug fixed once and for all.

Thanks

[Author]

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