Wrong Licence Key?

[Director]

Hi
I just purchased two new licence keys on an email prompt, which took me to my cart which already had the two keys awaiting for purchase. However, when returning to the wordpress site I noticed that the plugin we seem to have is WooCommerce Tickets not Event Ticket Plus… is it possible to have the payment already made transferred to create a new key for WooCommerce Tickets plugin?
Cheers
Simon

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

I extended your license for WooCommerce Tickets to 02/23/1017, just so you know, eventually we are going to drop support for it and only have Event Tickets Plus.

Event Tickets Plus combines all 4 of the other ticketing plugins into one so it still supports WooCommerce, but it is where all new features will be added too.

For now though you should be good with WooCommerce Tickets on its own.

We have this guide to move over when you would like:

https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Cheers

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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