[Brian]

Hi,

Thanks for using our plugins. I can help out here.

The license works per install of WordPress so you would need two licenses for Pro’s automatic updates to work.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

Our products do not have booking features as you are looking for.

I would look at a booking plugin instead.

Cheers

[Brian]

Hi,

It is not in our development schedule to add currently, although it is something we could one day I have no timeline for it.

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

I see the application in our system and we will respond as soon as we can process it.

Thanks

[Brian]

Hi,

Ok thanks for that so we are in a grey area here as both PayPal and WooCommerce PayPal is third party and we are not able to make any changes to our plugins to help with the issue here.

I can help try to troubleshoot this further with you and get to the bottom of it, but ultimately if we do find a bug we are going to have to bring it to WooCommerce’s attention to fix.

The first step in that is making an image of an order’s notes that does not connect with Paypal to see the error message being generated there.

Also, please enable Debug Log here: WooCommerce > Settings > Checkout Tab > Paypal > Debug Log and that could provide us with more information on the issue.

I would also increase Hold Stock (minutes) on this tab: WooCommerce > Settings > Products Tab > Inventory to 120 minutes and see if that helps give enough time for Paypal to connect.

Another option is to switch over to using a service such as Stripe or even using Paypal Pro to keep people on your site and not send them to Paypal. That would take care of the processing then all in your site and not have to wait for a message from Paypal.

A third option as well is to use EDD, which does not wait for a response from PayPal to complete an order.

Let me know what you would like to do and we can go from here.

Thanks

[Brian]

Not sure what the issue is I tested and see the same result however, there is not much I can change for this as it is not a feature we support. We can look into it, but not sure on a timeline for that.

If you move the coding to this template instead:

plugins/the-events-calendar/src/views/month.php

It will show and does not change with the ajax.

Or I have this coding to disable the Javascript for next and previous links:

https://gist.github.com/jesseeproductions/e787d5dd5c0e943f172f

[Brian]

Great glad it helps.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Brian]

That’s cool.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix so you can use Beautiful Math along with TEC.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Brian]

Sounds good.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix for the license not saving.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Brian]

This was the change we made to fix the issue:

https://github.com/moderntribe/the-events-calendar/commit/3db046a30a4d9c2c8e81a025429ea0b6f7463ae6

You could add the coding in green to the main.php to resolve it.

[Brian]

That issue in your other thread was resolved in 4.0.1 or 4.0.2 it is a WordPress 4.4.x conflict.

[Brian]

You’re Welcome,

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

We are not sure what changed, but it appears this issue is coming from a conflict with Beautiful Math Module of JetPack.

If you disable that module does it fix the issues?

On my testing site if turn on the module I see the issue you are having and if I turn it off it goes away.

Let me know if that helps.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

We are not sure what changed, but it appears this issue is coming from a conflict with Beautiful Math Module of JetPack.

If you disable that module does it fix the issues?

On my testing site if turn on the module I see the issue you are having and if I turn it off it goes away.

Let me know if that helps.

Thanks

[Author]

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