[Brian]

Hi,

Thanks for using our plugins. I can try to help out here.

We do not have a feature to combine views as you like.

It is possible with a customization, but for the most part that is beyond the support we can provide.

We have our themer’s guide to modifying out templates:

https://theeventscalendar.com/knowledgebase/themers-guide/

That is a good place to start. Otherwise there is not much else we can provide to get you started on a customization of this size, but I can try to answer some more questions.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Having said that please check out these conditionals that might help:

https://gist.github.com/jesseeproductions/903f5ca75877b713c674

Our Themer’s Guide to show you how to modify event templates:

https://theeventscalendar.com/knowledgebase/themers-guide/

and we have this guide for Genesis integration too:

Genesis Framework & Event Submissions

If you have any further questions please post them on WordPress.org

Thanks again!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We have a hook in the ticket making process that can be used for this.

I created this snippet to add to your child theme’s functions.php:

https://gist.github.com/jesseeproductions/787c47f1756a18d8c05d

That should change all new tickets to Tax Status None and Tax Class Zero Rate.

Does that work for you?

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The QR Code system is apart of Event Tickets Plus:

https://theeventscalendar.com/product/wordpress-event-tickets-plus/

The QR system is working fine as it is designed.

For it to work you have to be able to login to the website as an admin so that is a limitation.

We have a fix coming out today to prevent multiple QR checkins.

As for resending Ticket emails that is possible in WooCommerce, by going into each order.

What are you currently using? Just the RSVP tickets from Event Tickets?

Let me know.

Cheers

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

It looks like the snippet you are using both removes and then adds back the form to the sidebar.

Does this work better:

if( class_exists( 'Tribe__Tickets_Plus__Commerce__WooCommerce__Main' ) ) {
remove_action( 'tribe_events_single_event_after_the_meta', array( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), 'front_end_tickets_form', 5) );
add_action( 'tribe_events_after_the_content', array( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), 'front_end_tickets_form') );
}

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Having said that this is the single event template:

plugins/the-events-calendar/src/views/single-event.php

And most of the details are in this directory:

plugins/the-events-calendar/src/views/modules

For further questions please post in the support forum on WordPress.org

Thanks again!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

First, this is the Pre-Sales forum and I will answer your question today, but in the future please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Our plugins do not need the license key to work.

That is only needed for automatic updates.

So you can put the plugins onto a staging site and test there.

We have this guide to having a development site:

https://theeventscalendar.com/knowledgebase/using-one-license-for-your-live-and-dev-sites/

And more license articles here.

https://theeventscalendar.com/knowledgebase-category/purchase-install/

Let me know if you have any follow up questions.

Thanks

[Brian]

Ok thanks for the information.

It is strange that both of your sites are missing the same javascript file, which is causing this.

Anyway, we have 4.0.7 coming out later today, can you try upgrading one of your sites to that and see if that helps.

Also, this is the file not loading:

“NetworkError: 404 Not Found – http://www.yoursite.com/wp-content/plugins/the-events-calendar/src/resources/js/tribe-events-ajax-calendar.js?ver=4.0.6”

Let me know and we can go from here.

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket as it is marked resolved, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Great, glad it is working, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can try to help out here, but I am limited in supporting features we ship with the plugins.

To create a category dropdown you could use WordPress function: wp_dropdown_categories( $args );

https://codex.wordpress.org/Function_Reference/wp_dropdown_categories

Our taxonomy is called: tribe_events_cat

And you can modify the event templates following our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

How do I replace the default placeholder image for events?

Do you have an example of this. I am not sure what you are referring too as by default we do not have a placeholder image.

Let me know though and I can try to help you get to the next step for both.

Thanks

[Brian]

Hi,

We do not have an update on this. It is tentatively scheduled to be in our next maintenance Release in about 2 to 3 weeks.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

So is it all new submitted events not showing there? Or just some?

Are you using WPML on the site?

Let me know and we can go from there.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

What does the ticket say on the Attendees page does that match up with WooCommerce there or is the same -4 as the ticket itself in the admin?

Are all the order completed in WooCommerce for this ticket?

What does it say is available on the frontend for this ticket?

Let me know and we can go from here.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We have this guide to changing words to anything you like:

https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

You would want to change the English string:

Find out more

Let me know if you have any follow up questions.

Thanks

[Author]

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